The staff in Hays Travel led by manager Lea are so helpful and friendly whilst maintaining a professional manner . Their knowledge about the products they sell is very extensive. Jess spent a consider... See more
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Mia (Sidmouth branch) was friendly, helpful, and made booking my holiday easy. She was happy to answer my questions and nothing seemed like too much trouble. The whole process was straightforward, and... See more
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Experienced , friendly agent Jess explored a series of cruise and UK flight options for Caribbean January 2027 and after over an hour through lunchtime secured a ‘steal’ ! Appears to have balanced... See more
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Hayes sidmouth staff are always welcoming to you and make you feel good about your chosen destinations , nothing is to much trouble for them , would strongly recommend them
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
92 - 94 High Street, EX10 8EG, Sidmouth, United Kingdom
- 01395 513402
4.9
Excellent
558 reviews
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Had a few queries about a forthcoming…
Had a few queries about a forthcoming holiday ,Sean delt with them quickly and effiently. As always an excellent service
May 13, 2026
Reply from Hays Travel - Sidmouth
Good Afternoon Mrs Tiley,
Thank you for leaving a positive review on the service you were given in branch. We all hope you have a fantastic time on your holiday and will look forward to hearing all about it on your return.
Many Thanks,
From all the team at Hays Travel Sidmouth
Mia was very helpful
Mia was very helpful. She answered all of our questions. This was the 1st experience in a travel agents in a few years and our expectations were exceeded. I had seen the holiday advertised in the window and went in with my wife next day. Mai helped us to choose the package which suited us.
May 21, 2026
Reply from Hays Travel - Sidmouth
Hello Brian,
Thank you for taking the time to leave a positive review on the service you were given. We really appreciate it and hope you have a great time on your holiday.
Many Thanks,
From all the team at Hays Travel Sidmouth
Booking process was straightforward
Booking process was straightforward. Excellent service and information from Mia.
May 17, 2026
Reply from Hays Travel - Sidmouth
Good Afternoon Elizabeth,
Thank you for taking the time to leave a positive review on the service you were given, we all appreciate it and hope you have a fantastic time on your cruise.
Many Thanks,
From all the team at Hays Travel Sidmouth
Excellent service as ever
Excellent service as ever. Thank you. Shaun assisted this time and all staff in Sidmouth Hays are helpful and knowledgeable.
May 16, 2026
Reply from Hays Travel - Sidmouth
Good Afternoon Mrs Brownlee,
Thank you for taking the time to leave a review on the service you were given, we really appreciate it and hope you have a fantastic time on your cruise.
Many Thanks,
From all the team at Hays Travel Sidmouth
As always the people in Hays are most…
As always the people in Hays are most helpful and polite. So lovely to have a high street presence so you can call in to see them anytime.
May 6, 2026
Reply from Hays Travel - Sidmouth
Good Afternoon Mrs Fishlock,
Thank you for the lovely feedback on the service you were given. We do all hope you have a brilliant time on your holiday and will look forward to hearing all about it on your return.
Many Thanks,
From all the team at Hays Travel Sidmouth
Lea at Sidmouth was brilliant and goes…
Lea at Sidmouth was brilliant and goes the extra mile. (She always does)
In fact the whole team are friendly at helpful with personal service at all times
May 12, 2026
Reply from Hays Travel - Sidmouth
Good Afternoon Hazel,
Thank you for taking the time to leave a lovely review on the service you were given. We all really appreciate it and enjoy booking your flights for you.
Many Thanks,
From all the team at Hays Travel Sidmouth
Quick efficient and friendly
Quick efficient and friendly. Would like paperwork to be emailed please
May 10, 2026
Reply from Hays Travel - Sidmouth
Hello Kerry,
Thank you for taking the time to leave a positive review on the service you were given. We all hope you have a lovely time on your holiday and will look forward to hearing all about it on your return.
Many Thanks,
All the team at Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Good Afternoon Jonathan,
Thank you for leaving a great review on the service you were given. We really appreciate it and hope you have a good time on your holiday.
Many Thanks,
From all the team at Hays Travel Sidmouth
Daryl was very helpful with booking our…
Daryl was very helpful with booking our cruise for next year
April 28, 2026
Reply from Hays Travel - Sidmouth
Thank you for your lovely Review Tina & Wayne, hope you Enjoy your Cruise.
Regards
Daryl
Friendly helpful staff
April 15, 2026
Reply from Hays Travel - Sidmouth
Hello Jo,
Thank you for taking the time to leave a positive review on the service you were given. We all hope you have a brilliant time on your holiday.
Many Thanks,
From all the team at Hays Travel Sidmouth
Helpful staff
Helpful staff - friendly , found us a holiday that fitted around or time scales and requirements.
April 19, 2026
Reply from Hays Travel - Sidmouth
Hello Clare,
Thank you for leaving a lovely review on service you were given. We all hope you have a fantastic time on your holiday to Corfu.
Many Thanks,
From all the team at Hays Travel Sidmouth
Friendly efficient staff
Friendly efficient staff who did everything possible to help us find and book a holiday to meet our needs.
April 12, 2026
Reply from Hays Travel - Sidmouth
Hello Mr Kerr,
Thank you for taking the time to leave the lovely review on the service I gave you. I hope you have a wonderful time on your holiday to Madeira and I will look forward to hearing all about it on your return.
Many Thanks,
From Jess at Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Hello Jenny,
Thank you for taking the time to leave a positive review on the service you were given, we really appreciate it and hope you have a fantastic time on your holiday.
Many Thanks,
From all the team at Hays Travel Sidmouth
Focused assistance
Great that focus was on providing what we asked for at the best possible price channel
April 9, 2026
Reply from Hays Travel - Sidmouth
Thank you for your 5* Review Mr Kerr, thank you for booking with us, we hope you have a great cruise.
Regards,
Daryl
I always find the staff at Hayes Travel…
I always find the staff at Hayes Travel excellent 👌
April 8, 2026
Reply from Hays Travel - Sidmouth
Darren,
We're happy to hear that you find our staff excellent. Thank you for taking the time to leave us such positive feedback!
Kind regards
Hays Travel Hastings
knowledgeable and friendly staff
March 22, 2026
Reply from Hays Travel - Sidmouth
Thank you for taking the time to leave a review.
We hope you have a great trip.
Great service from Lea at Hays Sidmouth
Great service from Lea, who advised, and helped research the best hotels and location for our city break.
Lea also helped us book our P&O cruise for later in the year, again, very knowledgeable and helpful.
A great service all round.
March 22, 2026
Reply from Hays Travel - Sidmouth
Good Afternoon Claire,
Thank you for taking the time to leave a lovely review on the service you were given, we really appreciate it and hope you have a wonderful time on your holidays you booked through us.
Many Thanks,
All the team at Hays Travel Sidmouth
Excellent service…
We knew what we were looking for and the agent, Lynn, managed to find us the holiday that suited us. We were not hurried and were given a cleat understanding of what we were getting and what the alternatives would were.
We usually book using Hays Travel because of the service we receive, they have never let us down.
March 28, 2026
Reply from Hays Travel - Sidmouth
Thank you for your lovely review Mr Laws, We hope you enjoy your cruise.
Regards,
Team Sidmouth
Reply from Hays Travel - Sidmouth
Good Afternoon Roger,
Thank you for taking the time to leave a lovely review on the service you were given, we really appreciate it and hope you have a great time on your holiday.
Many Thanks,
All the team at Hays Travel Sidmouth
As always super helpful
March 17, 2026
Reply from Hays Travel - Sidmouth
Andrew,
We appreciate you sharing your kind words; we are happy to have been so helpful with your booking and holiday.
Kind regards
Alison
Hays Travel
Pontefract
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