The staff in Hays Travel led by manager Lea are so helpful and friendly whilst maintaining a professional manner . Their knowledge about the products they sell is very extensive. Jess spent a consider... See more
Company replied
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The staff in Hays Travel led by manager Lea are so helpful and friendly whilst maintaining a professional manner . Their knowledge about the products they sell is very extensive. Jess spent a consider... See more
Company replied
Hayes sidmouth staff are always welcoming to you and make you feel good about your chosen destinations , nothing is to much trouble for them , would strongly recommend them
Company replied
Mia (Sidmouth branch) was friendly, helpful, and made booking my holiday easy. She was happy to answer my questions and nothing seemed like too much trouble. The whole process was straightforward, and... See more
Company replied
Experienced , friendly agent Jess explored a series of cruise and UK flight options for Caribbean January 2027 and after over an hour through lunchtime secured a ‘steal’ ! Appears to have balanced... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
92 - 94 High Street, EX10 8EG, Sidmouth, United Kingdom
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Excellent service as always at Hays Sidmouth. Leanne arranged our booking, 3 cabins in total as we are going with friends. Staff always frendly....

Reply from Hays Travel - Sidmouth

Reply from Hays Travel - Sidmouth
Tess deputy manager at Sidmouth Branch went over and above sorting things out for us and was unhurried and caring

Reply from Hays Travel - Sidmouth
Lynn from your Sidmouth branch, went the extra mile. From keeping me updated with the information I gave her to my final booking with her this week. Lynn was professional at all times & made my experience calm & relaxed. 100% will be back to Hays Travel for my next booking

Reply from Hays Travel - Sidmouth
Superb service from leanna sidmouth branch always very helpfull and a credit to hays travel will always book my trips with leanne sidmouth manager..

Reply from Hays Travel - Sidmouth
Jess did everything we asked of her and more. We had a good idea of what we wanted to book and she answered all our queries quickly and efficiently. We were able to book exactly what we wanted and Jess even helped us with other things related to our trip ie. Options for getting to the airport and booking an overnight hotel. A very successful experience from a confident and competent assistant. Thank you.

Reply from Hays Travel - Sidmouth
Mia very helpful as always and holiday all booked and done with no hassle whatsoever

Reply from Hays Travel - Sidmouth
As always great customer service. Tailored to your needs and a very personal approach from staff especially Jess. Can’t wait to book for another getaway

Reply from Hays Travel - Sidmouth
Lynn was absolutely amazing and found me the perfect holiday! Answered all my questions and nothing was too much! Mia was also lovely and they all really looked after me, would absolutely use Sidmouth Hays again!

Reply from Hays Travel - Sidmouth

Reply from Hays Travel - Sidmouth
Easy booking face to face service. Reps at airport to help.had a great time. Great Holiday

Reply from Hays Travel - Sidmouth
So helpful with finding exactly what we were looking for and always someone to talk too!!! Makes such a difference

Reply from Hays Travel - Sidmouth
We were given time to consider our choices. Felt rep was making sure we got the best possible outcome.

Reply from Hays Travel - Sidmouth
Shaun was efficient as usual, and we are very pleased that he does everything for us.

Reply from Hays Travel - Sidmouth
Sidmouth Hays Travel was excellent, we booked a £9000 holiday all over the telephone Jess listened to all our requests and came back with three holiday one we accepted, she explained all the details very carefully and gave us good advice her whole conversation was clear and very reassuring, as promised she sent us all the paperwork we requested thank you very much Jess see you again

Reply from Hays Travel - Sidmouth

Reply from Hays Travel - Sidmouth
Hays travel in Sidmouth they are always very helpful and they go all the way it help me.
Very happy and will always use Hays when I book
a holiday.

Reply from Hays Travel - Sidmouth
Jess, the advisor whom I saw, made the whole experience easy to understand, she took me through each stage in a friendly and professional manner.

Reply from Hays Travel - Sidmouth
Mia is professional knowledgeable friendly and helpful
She knew what we wanted and we got what we wanted

Reply from Hays Travel - Sidmouth
Had a few queries about a forthcoming holiday ,Sean delt with them quickly and effiently. As always an excellent service

Reply from Hays Travel - Sidmouth
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