The staff in Hays Travel led by manager Lea are so helpful and friendly whilst maintaining a professional manner . Their knowledge about the products they sell is very extensive. Jess spent a consider... See more
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Experienced , friendly agent Jess explored a series of cruise and UK flight options for Caribbean January 2027 and after over an hour through lunchtime secured a ‘steal’ ! Appears to have balanced... See more
Company replied
Mia (Sidmouth branch) was friendly, helpful, and made booking my holiday easy. She was happy to answer my questions and nothing seemed like too much trouble. The whole process was straightforward, and... See more
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Lynn from your Sidmouth branch, went the extra mile. From keeping me updated with the information I gave her to my final booking with her this week. Lynn was professional at all times & made my experi... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
92 - 94 High Street, EX10 8EG, Sidmouth, United Kingdom
- 01395 513402
4.9
Excellent
558 reviews
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Tip top service !
Experienced , friendly agent Jess explored a series of cruise and UK flight options for Caribbean January 2027 and after over an hour through lunchtime secured a ‘steal’ !
Appears to have balanced our desired balcony cabin location and cost to our requirement.
Helpful and knowledgable ! Hope to book more holidays with Hays !
February 6, 2026
Reply from Hays Travel - Sidmouth
Hello Paul,
Thank you for the lovely feedback on the service I gave you in branch, I really appreciate and hope you have a fantastic time on your Caribbean cruise in January 2027.
Many Thanks,
From Jess and All the Team at Hays Travel Sidmouth
Very helpful experience
The lady who booked our holiday was extremely helpful.Her name was Daryl.She answered all our queries.She is a credit to the branch.
February 6, 2026
Reply from Hays Travel - Sidmouth
Good Afternoon Mrs Powell,
Thank you for taking the time to leave a positive review on the service you were given. We all hope you have a lovely time on your holiday and will look forward to hearing all about it on your return.
Many Thanks,
All the team at Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Thank you Mark for taking the time to leave a review. Thank you for booking with us again.
Shaun and the team were attentive and…
Shaun and the team were attentive and informative, we acheived a very good deal, which was very competitive to the on-line offering.
January 31, 2026
Reply from Hays Travel - Sidmouth
Thank you Mr and Mrs Card, we appreciate the kind review and look forward to hearing all about it when the trip rolls around. Team Sidmouth :)
Helpful&knowledgable
Helpful, friendly & knowledgable. Given the time to decide which option was our bestfit.
No pressure
February 2, 2026
Reply from Hays Travel - Sidmouth
Thank you Clare for taking the time to leave a review. So pleased we found the best hotel for your trip. Lynn
Reply from Hays Travel - Sidmouth
Hello Hilary,
Thank you for taking the time to leave a lovely review on the service you were given. We all really appreciate it and hope you have a brilliant time on your holiday.
Many Thanks,
From All the team at Hays Travel Sidmouth
Efficient, helpful. Took stress out of booking process
Leanne our adviser was efficient & helpful & really took the stress out of the booking procedure.
January 29, 2026
Reply from Hays Travel - Sidmouth
Hello Elizabeth,
Thank you for taking the time to leave a positive review on the service you were given. We all really appreciate it and hope you have a great time on your holiday.
Many Thanks,
From all the team at Hays Travel Sidmouth
Lea was so helpful with clear…
Lea was so helpful with clear information and options, with our Holiday wants.
She is so patient and professional.
Thanks 😊
January 29, 2026
Reply from Hays Travel - Sidmouth
Hello Sharon,
Thank you for taking the time to leave a lovely review on the service you were given. We all really appreciate it and hope you have a fantastic time on your holiday.
Many Thanks,
All the team at Hays Travel Sidmouth
All information given clearly
All information given clearly, and questions answered satisfactorily,and time was spent seeking more information when requested which was very useful.
January 17, 2026
Reply from Hays Travel - Sidmouth
Good Morning Jennifer,
Thank you for taking the time to leave a positive review on the service you were given, we really appreciate it and hope you have a brilliant time on your holiday.
Many Thanks,
From all the team at Hays Travel Sidmouth
Holiday booking made easy.
The gentleman, Shaun, was very helpful. We got all the info which we required, and he was very pleasant and patient. Nothing was too much trouble. Holiday now booked with him.
January 21, 2026
Reply from Hays Travel - Sidmouth
Good Morning Kay,
Thank you for leaving a lovely review on the service we gave you, we really appreciate it and hope you have a brilliant time on your cruise.
Many Thanks,
All the team at Hays Travel Sidmouth
Lynne at sidmouth branch was so helpful…
Lynne at sidmouth branch was so helpful and honest with us, a credit to your business.
January 23, 2026
Reply from Hays Travel - Sidmouth
Thank you Barry for taking the time to leave a lovely review on the service you were given. We all really appreciate it and hope you have a fantastic time on your holidays.
Many Thanks,
Lynn & all the team at Hays Travel Sidmouth
When we called in to find out about…
When we called in to find out about possible, late, ski holiday options, you really listened to our 'wishes' and distilled these into a few great holiday options (one of which we booked and paid for at the time). Great personal service. Thank you
January 18, 2026
Reply from Hays Travel - Sidmouth
Good Morning Karen,
Thank you for taking the time to leave a positive review about the service you were given, we really appreciate it and hope you have a fantastic time on your holiday.
Many Thanks,
From all the team at Hays Travel Sidmouth
I had a fantastic experience booking…
I had a fantastic experience booking with Lynn at Hays Travel. She made the entire process of finding and booking our holiday so easy and stress-free. Highly recommended!
January 19, 2026
Reply from Hays Travel - Sidmouth
Hello Nick,
Thank you for taking the time to leave a lovely review on the service you were given. We all really appreciate it and hope you have a fantastic time on your holiday to Marrakech.
Many Thanks,
From all the team at Hays Travel Sidmouth
Patience for an ageing person and a…
Patience for an ageing person and a poorly wife. I have used you in the past and will do so in the future
January 16, 2026
Reply from Hays Travel - Sidmouth
Good Afternoon Mr Smith,
Thank you very much on taking the time to leave a lovely review on the service you were given. We all really appreciate it and hope you have a wonderful time on your cruise.
Many Thanks,
All the team at Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Good Afternoon Mr Clark,
Thank you for taking the time to leave a positive review on the service we gave you. We all really appreciate it and hope you have a great time on your holiday.
Many Thanks,
From all the team at Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Hello Alastair,
Thank you very much for taking the time to leave a review on the service you were given. We do hope you have a brilliant time on your holiday and will look forward to hearing all about it on your return.
Many Thanks,
All the team at Hays Travel Sidmouth
I use Hays for every trip we do
I use Hays for every trip we do, Over 8 years now. It cuts out the stress of searching multiple sites, but also you benefit from their experience travelling / using airlines. Always so friendly and helpful.
January 10, 2026
Reply from Hays Travel - Sidmouth
Hi Shelley
once again thank you for coming back to book yiur next holiday :)
we appreiate you talking the time to leave us a 5* review and wish you an amazing holiday.
Many thanks Team Sidmouth
This is my first time using Hays Travel…
This is my first time using Hays Travel and I walked into the store and was immediately given attention by Jess who has now worked with us to complete all the details of our holiday booking. I wanted to change up from the grind and sometime issues that DIY bookings on the internet can generate for the wrapper of an accredited and ABTA/ATOL backed agency, plus the local knowledge and experience Jess was able to add to the planning.
January 9, 2026
Reply from Hays Travel - Sidmouth
Hello Zoe
Thank you for taking a moment of your time to leave a 5* review
Jess and the team alwsys happy to assist on helping in all areas of your trip, and we wish you a amazing time.
Many Thanks Team Sidmouth
Booking with support of people who know the holiday business
The member of staff spent time with me and prior to my arrival ensuring all details were considered and essential transfers, additional nights, flights and tour dovetailed to provide a well planned trip.
December 31, 2025
Reply from Hays Travel - Sidmouth
Hello Heather,
Thank you for taking the time to leave a lovely review on the service you were given in the branch. We all hope you have a lovely time on your holiday and will look forward to hearing all about it on your return.
Many Thanks,
All the team at Hays Travel Sidmouth
Jess was very efficient and spent time…
Jess was very efficient and spent time achieving the best deal.
Thank you
January 6, 2026
Reply from Hays Travel - Sidmouth
Good Afternoon Vanessa,
Thank you for taking the time to leave me a lovely review on the service I gave you in branch. I do hope you have an amazing time on your holiday and will look forward to hearing all about it on your return.
Many Thanks,
From Jess at Hays Travel in Sidmouth
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