The staff in Hays Travel led by manager Lea are so helpful and friendly whilst maintaining a professional manner . Their knowledge about the products they sell is very extensive. Jess spent a consider... See more
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Experienced , friendly agent Jess explored a series of cruise and UK flight options for Caribbean January 2027 and after over an hour through lunchtime secured a ‘steal’ ! Appears to have balanced... See more
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Mia (Sidmouth branch) was friendly, helpful, and made booking my holiday easy. She was happy to answer my questions and nothing seemed like too much trouble. The whole process was straightforward, and... See more
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Lynn from your Sidmouth branch, went the extra mile. From keeping me updated with the information I gave her to my final booking with her this week. Lynn was professional at all times & made my experi... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
92 - 94 High Street, EX10 8EG, Sidmouth, United Kingdom
- 01395 513402
4.9
Excellent
559 reviews
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very helpful and knowledgeable
very helpful and knowledgeable. I always use Hays travel.
September 16, 2025
Reply from Hays Travel - Sidmouth
Hello Vivien,
Thank you for the positive review on the service you were given, we all really appreciate it and hope you have a nice time on your holiday.
From Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Good Morning Mel,
Thank you for your positive review on the service you were given, we really appreciate it and hope you have a fantastic time on your holiday next year.
Many Thanks,
All the team at Hays Travel Sidmouth
We were well looked after by Daryl who…
We were well looked after by Daryl who was efficient, professional & very amenable. This is a service we have come to expect from Hays Travel - always a positive & good experience. We have booked many holidays with our Sidmouth branch. Thank you.
September 19, 2025
Reply from Hays Travel - Sidmouth
Hello Rosanna, thank you for the lovely feedback on the service you were given in branch. We all hope you have a lovely time on your holiday and we will look forward to hearing all about it when you get back.
Many Thanks,
From Team Sidmouth
Very friendly and knowledgeable staff
Very friendly, patient, and knowledgeable staff.
We feel very lucky to have them in our high street,
it’s so easy to pop in with any queries we may have and as they often price match we’re confident they will pass on any savings.
September 18, 2025
Reply from Hays Travel - Sidmouth
Hello Geraldine,
Thank you very much for your kind words, and leaving a lovely 5* review, We are always happy to help in any way we can :)
We wish you a fantastic cruise for next year.
Many thanks Team Sidmouth
Great experience talking to Shaun
Great experience talking to Shaun, very knowledgeable and put us at ease, thank you
September 14, 2025
Reply from Hays Travel - Sidmouth
Hello David,
Thank you for the lovely feedback on the service you were given, we really appreciate it and hope you have a brilliant time on your cruise.
Many Thanks,
All the team at Hays Travel Sidmouth
Great customer service
We went in to the Sidmouth branch for information on the cruise flying out of exeter airport in January 2027.
They could not have been more helpful.
They looked up the cabins within the price band we wanted gave us valuable information about the different decks and areas and gave us information about the different ports.
Without hesitation we booked.
September 4, 2025
Reply from Hays Travel - Sidmouth
Hello Mel, Thank you very much for taking the time to leave a 5* review :) you will have a great time and we cant wait to hear all about it on your return this will soon roll round before you know it. It was pleasure to chat and help you get all booked.
Many Thanks Lea & and Team Sidmouth
Jess was a star
Jess booked our family flights to Australia. She was so helpful and thorough, talking us through everything we needed to know, including booking seats on the plane and ordering our Australian dollars and how to apply for our visas. All the staff there are really friendly and helpful too
June 8, 2025
Unprompted review
Reply from Hays Travel - Sidmouth
Hello Teresa,
Thank you for the lovely feedback on the service I gave you. I hope you had a lovely time in Australia and I will look forward to hearing all about it when you next pop into the branch.
Many Thanks,
Jess at Hays Travel Sidmouth
Highly recommended
Friendly, professional advice and service, which we
have always found at the Sidmouth branch
September 6, 2025
Reply from Hays Travel - Sidmouth
Good Morning Christine,
Thank you for the positive feedback on the service you were given, we really appreciate it and hope you have a fantastic time on your holiday.
Many Thanks,
All the team at Hays Travel Sidmouth
Great service
Leanne was very helpful and friendly. She listened to our ideas, gave us good informed advice and found us a really great holiday at an excellent price!
August 30, 2025
Reply from Hays Travel - Sidmouth
Hello Deborah,
Thank you for the great feedback on the service you were given, we all really appreciate it and hope you have a lovely time on your holiday.
Many Thanks,
Hays Travel Sidmouth
Excellent service and came away very…
Excellent service and came away very happy
Would gladly recommend
August 24, 2025
Reply from Hays Travel - Sidmouth
Thank for the lovely review Rosemary, we are glad that you are able to get away and hope you have a lovely time :) Team Sidmouth
Reply from Hays Travel - Sidmouth
Thank you for your lovely review Mrs Waters, We hope you have a fantastic cruise.
Regards
Team Sidmouth
Chloe was very very good and rescued a…
Chloe was very very good and rescued a deal that wasn't looking likely
August 21, 2025
Reply from Hays Travel - Sidmouth
Hi Geoff, thank you for taking the time to review our service. I am glad that we managed to get something sorted in the end - thank you for your patience.
Many thanks,
Chloe & Team Sidmouth
Reply from Hays Travel - Sidmouth
Good Afternoon Elizabeth,
Thank you for the lovely feedback on the service you were given, we all really appreciate it and hope you have a lovely time on your holiday.
Many Thanks,
Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Good Afternoon Rosemary,
Thank you for the lovely feedback on the service I gave you, I really appreciate it. I hope you have a brilliant time on your holiday and will look forward to hearing all about it on your return.
Many Thanks,
Jess at Hays Travel Sidmouth
Knowledgeable
Knowledgeable, patient and helpful agent. Will definitely use this branch again
August 15, 2025
Reply from Hays Travel - Sidmouth
Good Morning Laura, thank you for the lovely feedback on the service you were given. We all hope you have a brilliant time.
Team Sidmouth
Excellent service and timely response…
Excellent service and timely response to my enquiry and found the flights I needed!
August 10, 2025
Reply from Hays Travel - Sidmouth
Good Morning Julie,
Thank you for the lovely feedback on the service we gave you. We all really appreciate it.
Many Thanks,
Hays Travel Sidmouth
Flights
Helpful,took any stress out of booking printed all information needed also sent us the links for visa which we needed generally much easier and more pleasant than doing ourselves online
August 3, 2025
Reply from Hays Travel - Sidmouth
Good Morning Timothy,
Thank you for the positive feedback on the service you were given. We do all really appreciate it.
Many Thanks,
Hays Travel Sidmouth
flights to New Zealand
flights to New Zealand from past experience I found it quicker to go straight to Hays they quickly found the best route best price all sorted in 20 mins, Shaun was brilliant all I have to do now is pack my suitcase
August 9, 2025
Reply from Hays Travel - Sidmouth
Good Morning Debbie,
Thank you for the lovely feedback on the service you were given, we all really appreciate it and hope you have a brilliant time in New Zealand.
Many Thanks,
Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Thank you for the lovely feedback on the service we gave you. We hope that you have a great trip.
Many thanks, Team Sidmouth
Excellent
Shaun was great. Really knowledgeable and very patient. We were booking our first cruise and he went through everything with us to make us comfortable with our decision.
July 19, 2025
Reply from Hays Travel - Sidmouth
Thank you for taking the time to leave us a review. So glad that Shaun was able to arrange everything for you.
Many thanks, Team Sidmouth
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