The staff in Hays Travel led by manager Lea are so helpful and friendly whilst maintaining a professional manner . Their knowledge about the products they sell is very extensive. Jess spent a consider... See more
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Experienced , friendly agent Jess explored a series of cruise and UK flight options for Caribbean January 2027 and after over an hour through lunchtime secured a ‘steal’ ! Appears to have balanced... See more
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Mia (Sidmouth branch) was friendly, helpful, and made booking my holiday easy. She was happy to answer my questions and nothing seemed like too much trouble. The whole process was straightforward, and... See more
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Lynn from your Sidmouth branch, went the extra mile. From keeping me updated with the information I gave her to my final booking with her this week. Lynn was professional at all times & made my experi... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
92 - 94 High Street, EX10 8EG, Sidmouth, United Kingdom
- 01395 513402
4.9
Excellent
560 reviews
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Leanne was fantastic
Leanne was fantastic - extremely competent, friendly and patient and found the perfect solution to my slightly complex booking requirements.
July 17, 2025
Reply from Hays Travel - Sidmouth
Hello Polly,
Thank you for your taking a moment to leave us a glowing review. Lea and the team wish you a fantastic trip with your friends over in Greece. We will look forward to hearing all about it on your return.
Kind Regards,
Lea and team Sidmouth
Reply from Hays Travel - Sidmouth
Good Morning Kevin,
Thank you for the lovely feedback on the service we gave you. We all hope you have a lovely time on your holiday and will look forward to hearing all about it on your return.
Many Thanks,
All the team at Hays Travel Sidmouth
Chloe looked after us very…
Chloe looked after us very professionally and helpfully especially as we were short of time having parked our car at the other end of the High Street. She sorted out our requirements totally and came back to us on the phone shortly after we had got home.
July 6, 2025
Reply from Hays Travel - Sidmouth
Hello Thank you for taking a moment to leave Chloe a lovely :) we wish you a fantastic trip
Reply from Hays Travel - Sidmouth
Hi Phil, thank you so much for taking the time to leave a review! Glad that we could get everything booked for you :)
Team Sidmouth
Went in to book our first family holiday
Went in to book our first family holiday! Jess was really helpful and made sure that we had everything we wanted! Really recommend Jess!
June 11, 2025
Reply from Hays Travel - Sidmouth
Hi Josh, thank you for taking the time to leave us a fantastic review, we wish all a great holiday, and look forward to booking the next one :) Team Sidmouth
Wonderful trip despite awful weather and well supported by Hayes sidmouth…
Wonderful trip despite awful weather and changing itinery. Great crew and team
Well supported by Hayes Sidmouth
June 12, 2025
Reply from Hays Travel - Sidmouth
Good Afternoon Gill,
We really appreciate your positive feedback, i am so glad you enjoyed your silverseas cruise despite the weather you had. I look forward to assisting you on your next cruise.
Best wishes
Daryl
Kind and helpful staff
Kind and helpful staff. So nice to be able to talk with a member of staff rather than booking on line
Leane was very helpful.
June 3, 2025
Reply from Hays Travel - Sidmouth
Thank you for your kind Review. From Leanne and the rest of the sidmouth team.
A warm welcome into the travel agent
A warm welcome into the travel agent
Very knowledgeable on different river cruises. We weren't rushed in any way even when other customers came in.
When we decided on a cruise there wasn't any pressure to take the extras
June 2, 2025
Unprompted review
Reply from Hays Travel - Sidmouth
Hi Malcolm, Thank you for taking the time to leave me a glowing review, it was a pleasure to meet and chat with you both. I hope you have fantastic River cruise. I hope you have a lovely wedding anniversary. Regards, lea and team sidmouth
Communications issues sorted
(Update) After a communication error which lead to a terrible review from me about Hays I am really taken back by how Hays have performed and put my holiday back on track. Hays sorted the problems out within hours of writing the review. Jess from Hays went above and beyond to provide the ultimate holiday experience. Thank you Jess and the Hays team.
May 25, 2025
Reply from Hays Travel - Sidmouth
Good Morning Mr Bellworthy,
Thank you for your feedback. After speaking to you on the phone yesterday rest assured your holiday has all been sorted, you now have all inclusive for the whole duration of your trip.
Many Thanks,
Jess Smith
Assistant Manager
Our Corfu holiday.
We have booked our holidays through Hays Travel on several occasions and always found them helpful, knowledgeable and easy to talk to.
May 16, 2025
Reply from Hays Travel - Sidmouth
Thank you for your lovely review.
Regards
Team Sidmouth
Found the experience very helpful
Found the experience very helpful. Managed to get the cruise we wanted and Jess at Hayes could not have done more for us.
May 13, 2025
Reply from Hays Travel - Sidmouth
Hello Annette,
Thank you for the positive feedback on the service you were given, we all really appreciate.
Many Thanks,
From all the team at Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Good Afternoon,
Thank you for the positive feedback on the service you were given, we all really appreciate.
Many Thanks,
From all the team at Hays Travel Sidmouth
Jess made it very easy to find a…
Jess made it very easy to find a holiday for the three of us. Always like to book a holiday at Hayes travel Sidmouth
May 7, 2025
Reply from Hays Travel - Sidmouth
Good Moring Andy,
Thank you for the lovely feedback on the service you were given, we all really appreciate.
Many Thanks,
From all the team at Hays Travel Sidmouth
Jess was very attentive & when we…
Jess was very attentive & when we mentioned that we would think about the booking as we had got a slightly cheaper price directly through Disney, she said she would sell us the holiday at the same price if we booked with her there & then. We were like oh wow, then yes please we will book now. We certainly didn’t expect this & we’re so grateful. So a very big thank you to Jess.
May 4, 2025
Reply from Hays Travel - Sidmouth
Good Morning Caroline,
Thank you for the lovely feedback on the service you were given. We all really appreciate it and hope you have a great time in Disney.
Many Thanks,
From all the team at Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Good Morning Steve,
Thank you for the positive feedback on the service you were given, we all really appreciate it.
Many Thanks,
From all the team at Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Good Morning Linda,
Thank you for the lovely feedback on the service you were given, we really appreciate it.
Many Thanks,
From all the team at Hays Travel Sidmouth
The staff at Hays Travel
The staff at Hays Travel, Sidmouthare second to none..... helpful, patient, tolerant and always looking to provide solutions. I would nor use anywhere else
May 3, 2025
Reply from Hays Travel - Sidmouth
Thank you Linda for the fantastic review. Always a pleasure to Help you with all your travel needs. Team Sidmouth
Outstanding advice and guidance
Lea was outstandingly helpful with excellent first hand advice
April 16, 2025
Reply from Hays Travel - Sidmouth
Good afternoon Mr Deller,
Thank you so much for the lovely review! We really appreciate your feedback.
Team Sidmouth.
Hays Travel Sidmouth...Excellent!
The staff at Hays Travel Sidmouth were very patient and extremely helpful in finding us a Mediterranean cruise
April 19, 2025
Reply from Hays Travel - Sidmouth
Good Morning Steve,
Thank you for lovely feedback on the service my colleague Chloe gave you.
Many Thanks,
All the team at Hays Travel Sidmouth
Very friendly and helpful service
Very friendly and helpful service. Nothing was too much trouble
April 19, 2025
Reply from Hays Travel - Sidmouth
Good Morning Johanna,
Thank you for the lovely feedback on the service we had given you.
Many Thanks,
All the team at Hays Travel Sidmouth
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