Sarah from Hays Travel Silverburn helped me book the perfect break for my boyfriend and I to Morocco. Amazing atmosphere in the store, other colleagues were so welcoming and approachable- got biscuits... See more
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Charlene from Silverburn branch was amazing. We booked our Honeymoon with her and given how stressful everything wedding related has been sofar, it was refreshing how relaxed Charlene made us feel as... See more
Company replied
Hays caught my eye right away with some great offers advertised in their window. Once hooked we had to go inside and ask about a 'stay and cruise' holiday in New York and New England/Canada. The very... See more
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Leah my rep was excellent, guiding me through all of my options until I arrived at exactly what I required. Every question asked was replied efficiently and professionaly. Left Hays Travel delighted w... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 74, 763 Barrhead Road, G53 6AG, Glasgow, United Kingdom
- 01415305504
4.8
Excellent
379 reviews
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Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Customer service
Customer service received from Rowan in your silverburn branch was first class
September 14, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Everything taken care ofPreviously booked Jersey so decided to…
Previously booked Jersey so decided to book Tenerife. Girl was very helpful and made the stressful thing that I usually did by myself so much easier. Great to speak to a knowledgeable person.
September 17, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Charlene was friendly
Charlene was friendly, informative & thorough at taking our details & matching our wishes to the correct holiday destination.
She gave us a few options & was patient in giving us time to make our choices.
September 15, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Hays Travel matched their reputation
Barry was a great help with my booking. He obviously has much experience in the travel game and was reassuring that he could book what I had in mind.
I shall be happy to return to Barry after this first time experience in booking with Hays Travel..
September 3, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Rowan was excellent.Made booking our…
Rowan was excellent.Made booking our holiday stress free
September 9, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Very easy experience and quick and…
Very easy experience and quick and helpful! Barry at Silverburn was a great help!
September 8, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
I received a first class service from…
I received a first class service from start to finish
August 31, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Would highly recommend
Staff sorted the deal I was looking for straight away wrong no hassles & we’re friendly & helpful throughout.
September 7, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Holiday Information
The Girl was pleasant and helpful with Booking and Holiday Information.
September 1, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Alicante bound
The girl who looked after us was very friendly and was great in booking exactly what we were looking for a very pleasant experience
August 29, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Laura was wonderful
Laura was wonderful. She was patient, informative and genuinely friendly. So much so that we will book future holidays with her at the Silverburn branch. She took the stress out of things for us and we greatly appreciate it.
August 29, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Barry was great very friendly guy went…
Barry was great very friendly guy went trough everything with us about our journey
August 25, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
The nice young ladys at Hays Travel …
The Staff were very helpful in every way and were really nice with it
August 23, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Laura was very nice and very informed…
Laura was very nice and very informed about everything She was very pleasant and put us at our ease
August 22, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
All booked for Tunisia
We arrived at the shop in Silverburn, Glasgow and was welcomed by a really nice lady called Charlene, we hadn’t decided on our destination but Charlene was so informative and helpful she patiently went through several options and we were happy with the outcome.
August 21, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Laura was very helpful & knowledgeable
Laura was very helpful & knowledgeable. Friendly & patient with our questions.
August 18, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
Excellent Smooth process ticked all the…
Excellent Smooth process ticked all the boxes
August 12, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
agent was fab sorry i can’t remember…
agent was fab sorry i can’t remember her name but she listened to what we were looking for and found us the perfect short break which we got at 8.50 pm just before shop closed
fab service
August 12, 2024
Reply from Hays Travel - Silverburn
Thank you for your kind review! We look forward to seeing you again in store soon.
Kind Regards
Barry
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