Hays Travel - Sittingbourne Reviews 670

TrustScore 5 out of 5

4.9

The Forum, 12, ME10 3DL Sittingbourne, GB


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Rated 5 out of 5 stars

The simple ease of which it’s so delightful making the decision to book yet another holiday. 😊😊😊👍🏽 Amber super sales lady is my main contact however all members of staff deserve credit. I ran... See more

Company replied

Rated 5 out of 5 stars

Chris and the staff at Sittingbourne branch of Hays Travel are fabulous. They’re knowledgeable, thoughtful about giving holiday options and genuinely want you to have a good holiday. We’re pretty sure... See more

Company replied

Rated 5 out of 5 stars

Amber was brilliant I gave her a list of things we wanted and she came up with the perfect holiday. Not only did she get the holiday but also sorted out our euros and car parking at Gatwick. She made... See more

Company replied

Rated 5 out of 5 stars

AMBER WAS VERY WELCOMING AND SORTED OUR HOLIDAY ARRANGEMENTS. SHE WAS VERY KNOWLEDGABLE ABOUT THE BOOKING PROCESS AND GAVE ADVISE ABOUT THE BEST WAY TO SORT OUR MONEY SAFELY WHILST ABROAD. WE WOULD N... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • The Forum, 12, ME10 3DL, Sittingbourne, United Kingdom

  • 01795859633

4.9

Excellent

TrustScore 5 out of 5

670 reviews

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Rated 5 out of 5 stars

The simple ease of which it’s so…

The simple ease of which it’s so delightful making the decision to book yet another holiday. 😊😊😊👍🏽
Amber super sales lady is my main contact however all members of staff deserve credit.
I ran a busy sales office for 30 years keeping staff motivated and happy is not an easy challenge well done Hays.

May 24, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We are delighted to hear you find booking with us so delightful! It's wonderful to know our team provides excellent service. Thank you for your kind words and continued support.

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

Amber was brilliant I gave her a list…

Amber was brilliant I gave her a list of things we wanted and she came up with the perfect holiday. Not only did she get the holiday but also sorted out our euros and car parking at Gatwick. She made the booking extremely easy thank you.

May 12, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We are so pleased to hear that Amber provided such a seamless and comprehensive booking experience for you. Thank you for your kind words.

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

Good telephone communication from Keria…

Good telephone communication from Keria at the sittingbourne office and clear explanation of holiday offer.

May 16, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

Thank you for your kind words! We're so glad to hear Keira provided clear communication and helpful explanations.

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

Chris and the staff at Sittingbourne…

Chris and the staff at Sittingbourne branch of Hays Travel are fabulous. They’re knowledgeable, thoughtful about giving holiday options and genuinely want you to have a good holiday. We’re pretty sure we won’t be going anywhere else to book our holidays in the future. Chris is great and has done so much research for us. It’s a comfort to have his support when we really don’t know what we’re doing and haven’t had much experience in the holiday area of life. He more than covers all bases for us.

May 17, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

I are so pleased to hear about your wonderful experience with myself and my team . It's fantastic to know that my colleagues provided such knowledgeable and thoughtful assistance in planning your holiday. We truly appreciate your kind words and look forward to helping you with future travel plans.

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

Our local shop in sittingbourne is …

Our local shop in sittingbourne is just the best pla e to go for holiday booking help a
The staff are very helpfull

May 8, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

Thank you for your wonderful review! We are so pleased to hear our team provided excellent help with your holiday booking.

Kind Regards
Hays Travel Sititngbourne

Rated 5 out of 5 stars

Fantastic

Fantastic, always flexible and gets the best deal for you.

April 12, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We're so glad you had a fantastic experience and found us flexible. Thank you for your kind review.

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

Our agent was really great and went…

Our agent was really great and went through all the options and different dates available for us and even called up to get us the best deals. Really appreciated the time and effort spent getting us a dream holiday. Thanks!

May 10, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We're so glad we could help you find your dream holiday! We appreciate your kind words about our team's effort and dedication. We hope you have an amazing trip!

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

Thank you Amber

Amber was a great help suggesting destinations and took time to discuss options that would suit my family. She was knowledgeable, patient and we can’t wait for our trip. Thank you.

May 9, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We're so glad we could help you plan your family trip! We appreciate your kind words and look forward to hearing about your adventures.

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

Because the member of staff was very…

Because the member of staff was very helpful and the service was first class.

April 30, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

I are so happy to hear that our staff member was helpful, and you received excellent service. Thank you for your positive feedback.

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

TENERIFE BOOKING FOR 2027

AMBER WAS VERY WELCOMING AND SORTED OUR HOLIDAY ARRANGEMENTS. SHE WAS VERY KNOWLEDGABLE ABOUT THE BOOKING PROCESS AND GAVE ADVISE ABOUT THE BEST WAY TO SORT OUR MONEY SAFELY WHILST ABROAD. WE WOULD NOT HESITATE TO RETURN TO HAYS TRAVEL FOR OUR FUTURE BOOKINGS. EXCELLENT SERVICE.

April 27, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We appreciate you sharing your positive experience. We're happy to hear that our team member was welcoming and knowledgeable, providing excellent service and helpful advice. Thank you for your future booking intentions!

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

Tenerife …

Keira was very good and friendly and got us the hoilday we was hoping for

April 28, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We appreciate your kind words. We are so happy we could assist you in booking the holiday you were hoping for.

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

Once again team SITTINGBOURNE over and…

Once again team SITTINGBOURNE over and above service

April 26, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We appreciate your kind words! It means a lot to us that you recognize our team's dedication to providing excellent service.

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

Keira Stapley was absolutely amazing…

Keira Stapley was absolutely amazing and managed to find us the perfect holiday! From start to finish, the whole process was stress-free and incredibly easy. She took the time to understand exactly what we were looking for and handled everything seamlessly. We couldn’t have asked for a better experience and would highly recommend her to anyone looking to book a holiday.

April 17, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We're so happy we could provide you with such a positive and stress-free holiday booking experience. It's great to hear that Keira understood your needs and found you the perfect holiday. Thank you for your recommendation!

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

Extremely happy with the service…

Extremely happy with the service provided, very helpful staff, ten out off ten.

April 19, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We are so happy to hear that myself and my team were helpful and that you were pleased with our service. Thank you for your perfect rating!

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

I’ve been booking my holidays with Jade…

I’ve been booking my holidays with Jade Beckwith at Hays Travel Sittingbourne for years, and I honestly wouldn’t go anywhere else. Jade is always incredibly helpful, friendly, and professional, and she consistently goes above and beyond to find the best options to suit exactly what I’m looking for.

Nothing is ever too much trouble—whether it’s answering questions, making changes, or offering advice, she makes the whole process smooth and stress-free. Her knowledge and attention to detail give me complete confidence every time I book.

I always feel well looked after and truly valued as a customer. Highly recommend Jade to anyone looking for a reliable and personal service!

March 26, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We appreciate you taking the time to share your kind words. We're happy to hear that your experiences have been smooth and stress-free. It's great to know you feel valued, and we look forward to helping you with future plans.

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

All the staff have always been very…

All the staff have always been very helpful and knowledgeable that i have come across. I have booked before and come back due to the above.
Chris stands out to me and he was the reason I rebooked as his attention to details on my first booking made our holiday that it that much better.

April 16, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We appreciate you sharing your experience with us. It's great to hear that My team's helpfulness and knowledge made your holidays better. We're happy that our attention to detail made you rebook.

Kind Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

Welcoming and friendly staff

Welcoming and friendly staff, they always find myself and my husband exactly what we are looking for.
They have lots of knowledge and good advice which makes booking our holidays with Hays so easy.
This is why we return again and again.

April 12, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We appreciate your wonderful review! It's great to know our team's knowledge and friendly service makes booking your holidays easy. We are so happy you return to us again and again.

Regards
Chris Keenan
Branch Manager

Rated 5 out of 5 stars

We had specific dates to replace a…

We had specific dates to replace a holiday that had been cancelled. KEIRA was so patient and helpful.We left with a holiday booked and dates the same so didn't have to change our hotel/car park booking

April 3, 2026
Hays Travel - Sittingbourne logo

Reply from Hays Travel - Sittingbourne

We’re delighted to hear that you enjoy booking your holidays with us. Thank you for sharing your positive experience - I'm so glad Keira was able to make the process smooth and enjoyable. We truly appreciate your feedback and your continued support

Kind regards
Amber Valleley
Assistant Branch Manager

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