Megan was helpful looked at many different places for us to go for our budget, she gave us her knowledge of some of the places as she had visited them which is always helpful. we have booked with Hays... See more
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The agent (Eva) was very knowledgeable, efficient and helpful. She dealt with us in a very pleasant and professional manner during our booking process. She is an asset to the company
Company replied
Rubi who served was brilliant as we had no idea where we wanted to go or what was available. Rubi selected several locations after listening to our preferences and we were pleased with what she offere... See more
Company replied
Very helpful and knowledgeable. Spent plenty of time looking for the right cruise for us, even suggesting ideas that we hadn't thought of. Gave us an extra discount, making it better than going dire... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
84/88 Lumley Road, PE25 3ND, Skegness, United Kingdom
- 01754867928
4.9
Excellent
798 reviews
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We got the holiday we were looking for
We got the holiday we were looking for, at the price we wanted to pay, we booked the seats on the aircraft going out and coming back, we used the black Friday voucher which saved us £600, could not fault the service we were given,
November 7, 2025
Reply from Hays Travel - Skegness
Thank you for the lovely comments regards the service in store I will be sure to pass this onto Megan. Thank you again for booking with us Team Skegness :-)
We went in to make an enquiry your…
We went in to make an enquiry your colleague took the time to answer
all our questions and helped us
November 5, 2025
Reply from Hays Travel - Skegness
Thank you for this great review it was a pleasure booking your cruise. I hope you have an amazing time. Eva
Very helpfull and patient.no complaints.
November 3, 2025
Reply from Hays Travel - Skegness
Thank you for the feedback regards the service in store I will pass this on to Julie. Many Thanks Team Skegness
Called me after I left message very…
Called me after I left message very efficient service even though I live in jersey no
Problem using Skegness branch
November 1, 2025
Reply from Hays Travel - Skegness
Thank you for the feedback regards the service in store I will be sure to pass this on to Madison. Many Thanks Team Skegness
Very happy customer
You’re young lady was very helpful, as we weren’t sure what kind of holiday we wanted,
Megan was very patient and helpful and helped us choose a holiday that we are really looking forward to
So thank you so much
October 27, 2025
Reply from Hays Travel - Skegness
Thank you so much for your lovely review that you have left, It was a pleasure to get something sorted for the both of you to look forward to!-Many Thanks Megan
Very welcoming on entering shop showed…
Very welcoming on entering shop showed us everything we wanted on a holiday felt at ease will book with them again
October 19, 2025
Reply from Hays Travel - Skegness
Thank you for leaving such a lovely review, we will pass this onto Eva when she is next in - Many thanks from Team Skegness :)
Great Service
Super customer service from Julie in store making our disneyland trip effortless.
October 19, 2025
Reply from Hays Travel - Skegness
Thank you for the lovely feedback regards the service in store I will be sure to pass this on to Julie. Many Tanks Team Skegness :-)
Great service as always
October 19, 2025
Reply from Hays Travel - Skegness
Thank you for your lovely review - we hope you have a brilliant holiday. Many thanks, Rubi :)
Lovely service from Hays travel
Lovely service from Hays travel . Lots of offers of help beyond our initial booking which is lovely as we are first time cruisers. Madison listened to what we wanted and gave options and advice. Thank you.
October 11, 2025
Reply from Hays Travel - Skegness
Thank you for this kind review. We will be sure to pass this on to Madison and hope to see you again soon :) Many thanks from Team Skegness
Reply from Hays Travel - Skegness
Thank you for booking with us - glad we found you your last minute getaway :-) - have a lovely time
Reply from Hays Travel - Skegness
Thank you for booking with me again - always a pleasure :-) ..speak soon - Julie
Reply from Hays Travel - Skegness
Thank you for the lovely feedback regards the service in store Many Thanks Team Skegness :-)
All sorted with minimum fuss
October 12, 2025
Reply from Hays Travel - Skegness
Thanks for the lovely feedback - our pleasure to help you get the perfect holiday, have an amazing time - Julie
They give Very good information
They give Very good information, such as place, they are very helpful in every area of the booking process.
October 5, 2025
Reply from Hays Travel - Skegness
Thank you for a lovely review - we are so happy to have got you booked and we hope you have a great time! Many thanks :)
Very helpful listened to our needs
October 11, 2025
Reply from Hays Travel - Skegness
Thank you so much for your review - we are so happy to have got you booked and we hope you have a lovely cruise. Many thanks, Nicole :)
Very helpful and caring
October 9, 2025
Reply from Hays Travel - Skegness
Thank you for your feedback on your experience in store. We will pass this on to madison.-Thank you Team Skegness
Very helpful polite informative and not…
Very helpful polite informative and not pushy
October 7, 2025
Reply from Hays Travel - Skegness
Thank you for the lovely feedback, we will pass this onto Becky when she is next in store. Many thanks from Team Skegness :)
Madi was patient with us oldies but we…
Madi was patient with us oldies but we got there and booked yet another holiday with Hays in Skegness .Staff always very pleasant .
October 7, 2025
Reply from Hays Travel - Skegness
Thank you for this review I'm glad we could get it all sorted in the end. It was my pleasure to deal with your holiday :) I will see you again soon- many thanks Madison
Holiday with friends
We did not feel rushed we called on two occasions one to price up the holiday the second was to book it we are going with friends so one the second visit the lady went through everything again and was very helpful. The visits was on the 05/10/25 and 06/10/25.
October 5, 2025
Reply from Hays Travel - Skegness
Thank you so much for this lovely review, I'm glad we got the holiday all booked for you all :) hope to see you again soon many thanks from Madison
Pleasant and helpful
October 5, 2025
Reply from Hays Travel - Skegness
Thank you for the lovely feedback, was a pleasure to get you all sorted. Speak soon Becky :-)
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