Megan was helpful looked at many different places for us to go for our budget, she gave us her knowledge of some of the places as she had visited them which is always helpful. we have booked with Hays... See more
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The agent (Eva) was very knowledgeable, efficient and helpful. She dealt with us in a very pleasant and professional manner during our booking process. She is an asset to the company
Company replied
Rubi who served was brilliant as we had no idea where we wanted to go or what was available. Rubi selected several locations after listening to our preferences and we were pleased with what she offere... See more
Company replied
Very helpful and knowledgeable. Spent plenty of time looking for the right cruise for us, even suggesting ideas that we hadn't thought of. Gave us an extra discount, making it better than going dire... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
84/88 Lumley Road, PE25 3ND, Skegness, United Kingdom
- 01754867928
4.9
Excellent
798 reviews
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Fantastic service
The lady who served us was friendly, really helpful and understanding. Took us through the process step by step explaining everything along the way.
March 4, 2026
Reply from Hays Travel - Skegness
Thank you for the lovely feedback regards the service in-store. Was a pleasure to get your family holiday booked. Look forward to seeing you all for check in Becky :-)
Brilliant service from the Skegness…
Brilliant service from the Skegness branch ,girls couldn't have been more helpful was worried when we lost the independent travel we used before ,but we have used Hayes for 3 years and had no trouble at all .Being in our 70s not as computer ready to book holidays on line with your computer's on line, can look forward to our holiday without worrying I've missed something .well done x
February 24, 2026
Reply from Hays Travel - Skegness
We're so happy to hear about the brilliant service you received from our Skegness branch. It's great that our team could assist you, and we appreciate your continued trust in us. We are glad you can look forward to your holiday without worry!
Helpful friendly staff
Helpful friendly staff, I felt listened to & both Becky & Megan were patient & most helpful. Thank you.
February 28, 2026
Reply from Hays Travel - Skegness
Sue W,
We appreciate you sharing your experience! We're so glad our staff were helpful, friendly, and patient. We hope you have a great time!
Many Thanks
Megan & Becky
Great service from the staff at Hays…
Great service from the staff at Hays Skegness - as always!
February 27, 2026
Reply from Hays Travel - Skegness
We're happy to hear that you consistently receive great service from our Skegness team. Thank you for your positive feedback and we can't wait to hear about your Budapest trip :)
Great Service as usual
Nicole at the Skegness branch was very patient with us as we searched for a short notice break on budget, in the end I think we came off better than my request with an all inclusive choice. She booked our carpark at EMA and we collected our euros at the same time.
February 27, 2026
Reply from Hays Travel - Skegness
Good Afternoon Kim, Lovely to meet you both yesterday i'm glad we managed to find you a holiday i hope you both have an amazing time look forward to seeing you in the future hopefully. Thank you for the review :) Nicole
Reply from Hays Travel - Skegness
Thank you for your kind review see you again soon.
Amazing
Amazing, Maddie is so helpful, explains everything, sorts everything out for our disabled son so we don’t have to worry about anything, I won’t use another Travel Agent.
February 25, 2026
Reply from Hays Travel - Skegness
Thank you so much for this lovely review, I am so happy we got the cruises booked it will be lovely :) Hope to see you again soon, Many thanks Madison
You did not tell me that the hotel is…
You did not tell me that the hotel is on a hill my friend can't do hill's so i wish to come and see you 24th of February to see if we can upgrade to a better hotel on flat ground please also i would like to consider half board or all inclusive
February 18, 2026
Reply from Hays Travel - Skegness
Thank you for sharing your feelings, I am glad that in store today we have found a suitable upgrade for you. I think this hotel will be very enjoyable for you both so I hope we can get this amended when you pop in :) Kind Regards Madison
Cannot go wrong with the team at Skegness
I cannot fault the dedication and customer services the team at Skegness provides. Whoever I have spoken to has been fantastic. Some other stores could learn from the Skegness team.
February 22, 2026
Reply from Hays Travel - Skegness
Thank you for the lovely feedback regards the service in store. Always a pleasure to sort your holiday needs. Look forward to speaking to soon Becky :-)
Very helpful,not pushy
February 10, 2026
Reply from Hays Travel - Skegness
We appreciate you sharing your experience with us and we are so glad that we could be of assistance to you. It always best to have another holiday lined up :) Many thanks from Madison
I found your staff very helpful finding…
I found your staff very helpful finding your perfect holiday at reasonable budget and stress free also answering any questions that needs answering if not looking into so they can.
February 13, 2026
Reply from Hays Travel - Skegness
We appreciate your 5-star review! We're happy to hear that our staff were helpful in finding your perfect holiday within your budget and answering all your questions. Many thanks from Madison
Last minute trip
We popped in for a last minute trip to anywhere in Spain ,, Megan from hays in Skegness went out her way for us , she was very friendly and efficient , we really enjoyed her company and had a bit of a laugh with her , she found us a week away in benidorm in a super hotel, we go tomorrow, can't wait , a bit of a well earned break for us , thank you Megan
February 20, 2026
Reply from Hays Travel - Skegness
Mrs Catherine Mccallum,
I am so Glad we could find you a last-minute getaway! We hope you enjoy your well-deserved break!
Thank you Megan
We have always had great service from…
We have always had great service from Hays Travel. They listen, are patient, explore ways of getting the best deal for you and your family. Any queries you may have are dealt with quickly and proficiently. You can tell they value your custom and they treat you like a person not just a tick on their sales sheet.
February 8, 2026
Reply from Hays Travel - Skegness
We appreciate you taking the time to share your positive experience. It's wonderful to hear that our team listens to your needs and works hard to find the best options for you and your family. Always my pleasure to get your holiday booked, Many Thanks from Madison :)
Beyond the call of Duty!
Madison went above and beyond the call of duty trying to sort out our very specific requirements for a two week trip to Greece.
February 4, 2026
Reply from Hays Travel - Skegness
Thank you so much for this lovely review, I am just so glad we could get this booking sorted in the end :) See you again soon, Many thanks Madison
Reply from Hays Travel - Skegness
Thank you for your lovely feedback regards the service in store I will be sure to pass this onto Eva. Many Thanks Team Skegness
1st class service as always from all…
1st class service as always from all the staff nothing is ever to much trouble for them 5*
February 11, 2026
Reply from Hays Travel - Skegness
It is lovely to hear that we consistently meet your expectations with another two holidays booked.It's great to always have something to look forward to. Many Thanks from Rubi and Madison
Reply from Hays Travel - Skegness
Thank you for the lovely feedback -always a pleasure to help get your holiday sorted :-)
megan at skegness was very helpful
February 8, 2026
Reply from Hays Travel - Skegness
Thank You Anne,
We appreciate you letting us know about your positive experience; we're so happy to hear that our team was helpful during your visit.
Hays Travel
Madison was so helpful
Madison was so helpful and worked hard to find us a great holiday as a family
February 8, 2026
Reply from Hays Travel - Skegness
We appreciate you taking the time to leave us a review. We are so happy we could help you find a great family holiday. Many Thanks from Madison :)
Family time holiday
We called in one morning to make enquiries about coach travel and the young lady was very polite and professional and explained things about what we were enquiring about and gave us the relevant brochures. We left very happy happy. We then returned 2 days later to book as this is for my wifes 80th birthday and we actually travel on that special day. We felt very comfortable and the service we received was excellent. It is the first time we have used this company and it certainly won't be the last. We would definitely recommend Hays travel excellent.
February 5, 2026
Reply from Hays Travel - Skegness
Thank you so much for the lovely review! It was a pleasure to see you both yesterday I'm really glad you found a trip fro that special day! I look forward to seeing you both soon and always happy to help where you require.
Nicole :)
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