Well another excellent supportive booking by Kelsey. I was disappointed when my first holiday "date " was un available , but kelsey's reassurance that "i'm sure we will ge... See more
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See what reviewers are saying
We,always go to Skelmersdale to see Janette she is wonderful Nothing to much trouble and always,finds us the best flight times and holiday . Wouldn't go anywhere else.
Company replied
I book practically all my holidays through Hays. I find them very helpful and have even priced matched holidays for me. My 1st point of call in the branch is Ann-Marie (Skelnersdale) whether in pe... See more
Company replied
Always used Hays Travel, they are the best. Nothing was too much trouble for them. Searching many flights to get us the right one to accommodate 7 family members. Excellent service and all done with a... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 The Concourse shopping centre, WN8 6LE, Skelmersdale, United Kingdom
- 01695 720117
4.9
Excellent
627 reviews
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Eceptional service as always from Millie
July 22, 2026
Reply from Hays Travel - Skelmersdale
ronald smith,
Thank you for taking the time to share your feedback. We are so pleased to hear that you consistently receive exceptional service from our team.
Kind Regards
Hays Travel Skelmersdale
Reply from Hays Travel - Skelmersdale
Anne,
Thank you for your 5-star review! We are so pleased to hear that our team looked after you so well.
Kind Regards
Hays Travel Skelmersdale
Ann Marie was amazing very professional…
Ann Marie was amazing very professional customer service was superb
July 15, 2026
Reply from Hays Travel - Skelmersdale
Debra Jean,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience and that our service was superb.
Kind Regards
Hays Travel Skelmersdale
Brilliant to use always helpful…
I book practically all my holidays through Hays. I find them very helpful and have even priced matched holidays for me. My 1st point of call in the branch is Ann-Marie (Skelnersdale) whether in person or by message she is always there to help me. I have messaged at some early and late times over a holiday that I might've seen. She has always answered me and nothing is a problem.
Booking is no problem once you have decided where and what you want then everything else is straight forward.
July 14, 2026
Reply from Hays Travel - Skelmersdale
Mrs Jackie Kayll,
Thank you for your wonderful feedback! We truly appreciate your loyalty and look forward to assisting you with many more holidays.
Kind Regards
Hays Travel Skelmersdale
Outstanding
Jeanette Made sure we got all of our requests going through every company getting the best deal
July 21, 2026
Reply from Hays Travel - Skelmersdale
Thank-you very much for your kind words. It is a pleasure to help:)
Hays travel Skelmersdale
Kelsey, who arranged everything for us was very professional but friendly. She explained every step clearly and double checked I was happy with proceeding and that the cabin I had chosen was suitable for our needs. I would certainly use Hays travel again
July 17, 2026
Reply from Hays Travel - Skelmersdale
Thank you Jean for your review! We are so pleased to hear that Kelsey provided such professional and friendly service. We look forward to assisting you again.
Kind Regards
Hays Travel Skelmersdale
first solo holiday
It's my first solo holiday and I was very nervous and anxious but Amy was amazing, she talked me through everything and I left with a last minute holiday and feeling very excited.
July 15, 2026
Reply from Hays Travel - Skelmersdale
Cath,
Thank you so much for your wonderful feedback! We are thrilled to hear that our team member was able to alleviate your nervousness and help you find the perfect last-minute holiday. We hope you have an absolutely amazing time on your trip!
Kind Regards
Hays Travel
Amy at Skelmersdale branch was…
Amy at Skelmersdale branch was excellent as always. Very patient and found me the perfect holiday
July 14, 2026
Reply from Hays Travel - Skelmersdale
Thank-you for your very kind words:)
Reply from Hays Travel - Skelmersdale
Thank-you very much for your kind words. :)
Reply from Hays Travel - Skelmersdale
Thank-you for your kind words. It is a pleasure to help:)
Excellent Service …
Excellent service once again from Jeanette at the skelmersdale branch she goes that extra mile for the customer,all the staff in branch are very friendly and helpful
July 9, 2026
Reply from Hays Travel - Skelmersdale
Thank-you for your Review im really pleased you enjoyed the service you received from janette
i will ensure your feedback is passed onto Janette
Great people in sho who go out of their…
Great people in sho who go out of their way to help and get you good deals for your chosen destinations. The girls in the Skelmersdale Hays Travel are amazing.
July 10, 2026
Reply from Hays Travel - Skelmersdale
Thank-you for your kind words:)
All at Hays.
Very good experience allthe girls in…
Very good experience allthe girls in the shop are very helpful and always go the extra mile to make your holiday the best experience
June 30, 2026
Reply from Hays Travel - Skelmersdale
Anne Marie,
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently goes above and beyond to ensure you have the best holiday experience.
Kind Regards
Hays Travel Skelmersdale
I have booked a few holidays and get…
I have booked a few holidays and get aways with these Guys and they have always been helpfull,taking time to explain exactly what we have paid for.
Just booked another 2 holidays.
Hays travel Skelmersdale thankyou.
July 1, 2026
Reply from Hays Travel - Skelmersdale
David,
Thank you for your wonderful review! We are so pleased to hear that you consistently have positive experiences with us and that our team is helpful. We appreciate your continued trust in us for your holiday bookings.
Kind Regards
Hays Travel
Reply from Hays Travel - Skelmersdale
Gillian Patrick,
Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you found our service to be very helpful and friendly.
Kind Regards
Hays Travel
Ann Marie inthe Skelmersdale branch…
Ann Marie inthe Skelmersdale branch worked her socks off to find us our perfect holiday for 2027. You can always find the best holiday for you.All the staff are so friendly and helpful.
July 1, 2026
Reply from Hays Travel - Skelmersdale
John Unsworth,
Thank you for your wonderful feedback! We are so pleased to hear that our team helped you find the perfect holiday.
Kind Regards
Hays Travel
friendly service great help
July 1, 2026
Reply from Hays Travel - Skelmersdale
Billy,
Thank you so much for taking the time to leave such lovely feedback. We are delighted to hear you had a positive experience.
Kind Regards
Hays Travel
Amy went out of her way to help us
Amy went out of her way to help us.
She was a superstar!
100% commitment all round.
June 27, 2026
Reply from Hays Travel - Skelmersdale
You are so very welcome Del, I am so glad that we got there in the end and you and your party will have the best time. Look forward to seeing you soon. Thank you for your kind words and continuous custom.
Kindest Regards
Amy-Louise
we are always treated as family.
June 26, 2026
Reply from Hays Travel - Skelmersdale
Aww thank you Allan, we love seeing you and Ellen in store :) see you soon
Just such a lovely place and friendly…
Just such a lovely place and friendly people like home from home
June 19, 2026
Reply from Hays Travel - Skelmersdale
Aww Thank you Lynn, we love having you in store :)
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