Hays Travel - SleafordReviews 

My first contact with Hays Travel for information regarding a package holiday to Sorrento, Italy was with a person named Sarah.
Sarah was very helpful regarding the area in question and was quick to sort out the package I requested.
During our phone conversation she was very polite and answered all of my questions fully, explaining further anything that I wasn't sure of at that time.

Finding the right location and package holiday was made so easy with the relaxing environment and with the extensive experience of the adviser. I Would highly recommend Hays travel sleaford.

Following recent bookings, I was told on both occasions that I would be invited to submit a review on Trustpilot . I did not receive an invitation automatically on either occasion, so am submitting my review anyway!
I have made two booking recently with Richard at the Sleaford Branch. His cruise knowledge is brilliant and he is always polite, courteous and helpful regardless of how many questions I ask! The process on both occasions was simple and I felt everything was explained fully and with clarity. The payment process was done calmly, with ease and without any doubts regarding account security (which in today’s world, is very important). Richard has previously booked hotel with cruise parking and port excursions for us and again, I have been very pleased with his recommendations. I will not hesitate to seek him out for future bookings and have recommended him to family and friends.

Really helpful and knowledgeable young lady dealt with our booking

The young lady in the office was very helpful and answered all my questions

Great office and really helpful staff, however they booked a car park significantly more expensive than our previous trip to Luton with a concierge service which we did not ask for; feel a bit let down really. They should have made it clear when we booked what sort of parking arrangement we paid for. Feels like a lack of transparency when booking.

Very good service. Came to view and managed to book.

Gabby who dealt with our request was very helpful and friendly.She was very informative and suggestions she made helped us decide and book our holiday.

Very helpful,very efficient service .

Great service and knowledgeable consultant who took the time to find is the best family holiday within our budget! No sales or pressure just genuine advice.

I received polite and helpful assistance.

Poppy did a great job everything ask was answered. We are looking forward to our holiday.

The lady who we spoke to was very helpful, have been to the travel agent a few times always get good service and it's nice and friendly will use again.

Very helpful and no pressure, everything was explained and made perfectly clear.,

I didn't have to wait long to be seen and was listened to and assisted with choosing the holiday. I felt confident that I'd made the right choice and all my questions were answered. I'm very happy with the service, price, choices and staff.

Just went in for some info and came out with a booking for a cruise great .

Poppy at the Sleaford branch was very knowledgeable, very kind and most of all very patient. A fantastic experience from start to finish.

Gabby was great at finding exactly what I was looking for again. Fee gave me a great rate on my Lira aswell, I’ll definitely be back next time!!