My first contact with Hays Travel for information regarding a package holiday to Sorrento, Italy was with a person named Sarah. Sarah was very helpful regarding the area in question and was quick to... See more
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As we walked in we were met with a warm welcome and happy smile from Poppy. She was very knowledgeable and understood exactly what we were looking for in our holiday. We quickly decided on our destin... See more
Company replied
We were met by Gabriella in the Sleaford Bureau. She was good at the Meet and Greet. Very quickly she was showing experience and we knew that we were in good hands. From then on we made our booking. S... See more
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I am lucky enough to have met Sophie in Sleaford Hays Travel who is incredibly knowledgeable and enthusiastic, helping me to find the perfect family holiday! From the minute we met she was keen to und... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
21 Bristol Arcade, NG34 7ST, Sleaford, United Kingdom
- 01529667023
4.8
Excellent
112 reviews
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Lovely staff poppy was very helpful…
Lovely staff poppy was very helpful with my booking
December 29, 2023
Reply from Hays Travel - Sleaford
Thank you for your kind comment, I will pass the feedback on to Poppy. Kind Regards, Nicola. Assistant Manager.
Reply from Hays Travel - Sleaford
Thankyou for your lovely comment.
Our trip to Africa in 2025
The lady who dealt with our booking was friendly and helpful, she explained everything we need to know about our destination, we can’t fault the service
December 13, 2023
Reply from Hays Travel - Sleaford
Thank you for taking the time to write such kind words. It was a pleasure meeting you both and we hope you have a great holiday! Kind regards, Poppy
Very helpful found exactly what we’re…
Very helpful found exactly what we’re looking for
December 3, 2023
Reply from Hays Travel - Sleaford
Thank you for your review, hope you have a great long-awaited holiday :) Gabriella
Interested in and listened carefully to…
Interested in and listened carefully to our requirements. Helpful throughout the experience. Clear guidance throughout. Far better experience than trying to do it ourselves online!
December 1, 2023
Reply from Hays Travel - Sleaford
Thank you for your lovely words, I hope you have a great holiday with your family - Poppy
Reply from Hays Travel - Sleaford
Thank you for you lovely review; we hope you have an amazing holiday!
Very helpful and informative as sophie…
Very helpful and informative as sophie had recently visited krakow. Have lots of tips on where to go.
November 14, 2023
Reply from Hays Travel - Sleaford
Thank you for you kind review - Hope you have a fabulous time! - Sophie
Excellent service highly recommend.
November 1, 2023
Reply from Hays Travel - Sleaford
Thank you for your kind review - Sophie
The Hays lady were extremely helpful
The Hays lady were extremely helpful, looked into every option for the best deal. We were delighted.
October 6, 2023
Reply from Hays Travel - Sleaford
Thankyou so much for your feedback, I am so pleased to hear we were able to help you -
Hays Travel Sleaford
A massive thanks to Sophie
I am lucky enough to have met Sophie in Sleaford Hays Travel who is incredibly knowledgeable and enthusiastic, helping me to find the perfect family holiday! From the minute we met she was keen to understand our needs and get to know us as a family to ensure she not only met but exceeded our expectations! She did hours of research, made many phone calls... nothing seems too much trouble for this wonderful lady. I am incredibly excited about the holiday that she has found and booked for us ready for next year. This will be the first of many holidays I book with her!
September 30, 2023
Reply from Hays Travel - Sleaford
Thank you for your kind words, It has been my pleasure to help find this amazing holiday! Look forward to the next challenge :)
Friendly and helpful as always.
October 1, 2023
Reply from Hays Travel - Sleaford
Thank you for your feedback, we hope you have a lovely time in Spain next year! - Hays Travel, Sleaford
Fantastic Customer Service.
From entering the shop, to looking, getting advice and booking, this is the easiest holiday that I’ve booked.
Staff both amazing , very knowledgeable and customer service was outstanding.
September 20, 2023
Reply from Hays Travel - Sleaford
Thank you for your lovely feedback, we hope you have a nice time in Egypt - Hays Travel, Sleaford
Diane was really helpful in finding us…
Diane was really helpful in finding us a family holiday for next year at a good price, she was patient and answered any questions. Thank you.
September 2, 2023
Reply from Hays Travel - Sleaford
Thank you for your kind words, we hope you have a great holiday next year!
Very good but still waiting for…
Very good but still waiting for official booking documents 5 days later.
September 7, 2023
Great staff and very patient
Great staff and very patient. I felt like my holiday mattered and nothing was too much trouble. Also kept checking in with me after first enquiry to see if they could assist.
September 2, 2023
Reply from Hays Travel - Sleaford
thankyou so much for asking us to help with your holiday search it was a pleasure talking to you -Diane
The lady at the travel agency was very…
The lady at the travel agency was very helpful and sorted us a short break with flights and transfers very efficiently. Thank you. We are looking for to our holiday and hope that it meets our expectations.
August 13, 2023
Reply from Hays Travel - Sleaford
thankyou so much
Staff in the Sleaford branch went above…
Staff in the Sleaford branch went above and beyond to help us book our holiday despite being very busy.
August 6, 2023
Reply from Hays Travel - Sleaford
thankyou so much was a pleasure sorting your holiday for you -diane :)
Very helpful
Very helpful, knowledgeable staff. Have used them before and will again in the future. Thank you zena and Sarah 😊
July 25, 2023
Reply from Hays Travel - Sleaford
Morning Mandy thank you for your feedback
Very helpful and easy to approach.
July 25, 2023
Reply from Hays Travel - Sleaford
Thankyou for your feedback
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