Always book our holiday at this branch & have done on numerous times. The staff are always welcoming, knowledgeable & polite. Wouldn’t go anywhere else. Very easy to book a holiday with this agent. T... See more
Company replied
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We were looked after by Kay who helped put together our holiday itinerary which was bespoke to what we wanted to see and do. Kay has a wealth of personal knowledge and experience on the country we wan... See more
Company replied
Sam was so helpful and made sure I found just the holiday I wanted in Sorrento next May, as well as helping me to book Croatia cruise for next September. Couldn't be happier!
Company replied
Great service by the team. Ross in particular was very helpful and recommended a great hotel in a fab location. Thanks all.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Heralds Way, CM3 5TQ, Chelmsford, United Kingdom
- 01245801321
4.9
Excellent
656 reviews
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The lady who dealt with us was very…
The lady who dealt with us was very knowledgeable about our destination along with the friendly manner and confident words we could ask for no more.
August 23, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your lovely review, we hope you have a wonderful holiday :)
Nice atmosphere and friendly staff
Nice atmosphere and all staff very friendly and helpful. India went above and beyond to help us nothing was any trouble and welcomed any questions.
August 30, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your lovely review, we hope you have a wonderful holiday :)
Staff are always helpful and very…
Staff are always helpful and very professional. Would definitely recommend this branch.
August 28, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your lovely review, we hope you have a wonderful holiday :)
The Hays travel experience SWF.
Always very helpful and very patient, very good banter having plenty of laughs making the whole experience of booking a holiday a pleasure as always.
August 21, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your lovely review, we hope you have a wonderful holiday :)
Helpful and friendly with no pressure
Helpful and friendly with no pressure. Always at the end if the phone if you need to ask any questions.
August 22, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your lovely review, we hope you have a wonderful time on your cruise and any questions we are happy to help
The ladies are always so pleasant
The ladies are always so pleasant, knowledgeable and helpful.
August 13, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for taking the time to write your review. Thank you for booking another holiday with us, we hope you have a wonderful time.
Very helpful and knowledgeable
Very helpful and knowledgeable. This was the second time we have used Hays to book our holiday, the staff are friendly and know their stuff!
August 20, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for leaving such a kind review - it was a pleasure to help you :)
Superb high level of service at Hays Travel
It so refreshing to find great high levels of service and well informed travel operators.
Sarah and her team all work so well together and share their personal experiences and venue knowledge when asked for.
Sarah was so diligent and had so much patience trying to find the right holiday that was close to our requirements, would highly recommend this branch & team led by a great manager.
August 17, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your lovely review, if we can be of any further assistance please just let us know :)
Lovely smiley personal service…
Lovely smiley personal service informative and nothing too much go above and beyond to help give you the holiday that is tailor made to suit all requirements. I have been using South Woodham branch for 30 years and will continue to do so recommend to all my family and friends
August 10, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your lovely review, if we can be of any further assistance please just let us know :)
Fantastic customer service
Fantastic customer service. Plenty of options and the ladies were very knowledgeable about the area.
August 16, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you for your Kind Review.
We always enjoy booking a holiday with…
We always enjoy booking a holiday with Hays in SWF. Fantastic experience.
August 10, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you for your kind Review. Always happy to help.
Sarah was very helpful
Sarah was very helpful and had all our details to hand.Polite, engaging and efficient.
August 14, 2025
Reply from Hays Travel - South Woodham Ferrers
Hi Paul, Thank you for your lovely Feedback, I will pass this on to Sarah :)
Reply from Hays Travel - South Woodham Ferrers
Thank you for your lovely reply Collette :)
Very helpful.Very happy with the service we received.
Very helpful.Very happy with the service we received.Would recommended to friends.
August 12, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you Patricia!! :)
All the Ladies knew their stuff and…
All the Ladies knew their stuff and made it a pleasant experience.
June 21, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you Dave for your kind review
Everyone is so helpful
Everyone is so helpful, Indie helped me to book flights to Canada. She went through everything and made it very straightforward
August 9, 2025
Reply from Hays Travel - South Woodham Ferrers
Hi Christina, Thank you for your lovely Review, Always happy to help. - Indi x
The young lady that booked our holiday…
The young lady that booked our holiday was very helpful and knowledgeable
August 1, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you for your lovely review, I am glad to hear that Charlie looked after you whilst booking your holiday. We hope you have a wonderful time.
Charlie was so helpful
August 4, 2025
Reply from Hays Travel - South Woodham Ferrers
Hi Ann, Really appreciate your kind review :) Always happy to help. Charlie
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your lovely review, we hope you have a wonderful holiday :)
Great service from Charlie
August 1, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your lovely review, we hope you have a wonderful holiday :)
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