Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and fo... See more
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See what reviewers are saying
Can't thank Hay,s travel enough. Especially Bethany who delt with my booking ,to collecting boarding pass, Nothing is to much trouble when sorting my needs, due to me having a hidden disabilit... See more
Company replied
Phoned Hays travel up to book a holiday as we had a £400 voucher and the website wouldn't let us use it......spoke to Salina in Southampton who was superb......she booked the holiday for us and sorte... See more
Company replied
We managed to speak to Selina, who booked our last Disney Cruise. It was quick, easy & straightforward. Considering it's the same party as last year, the Disney Cruise Line booking recognised us, so m... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
91 Above Bar Street, SO14 7FG, Southampton, United Kingdom
- 023 8063 2403
4.9
Excellent
669 reviews
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Very helpful nice staff and really good…
Very helpful nice staff and really good price
January 25, 2026
Reply from Hays Travel - Southampton
Thank you for your kind review. We're pleased we found you a great holiday and hope you have a fantastic time! - Southampton Team
Hays Travel team in Southampton is…
Hays Travel team in Southampton is always very helpful with finding the right holiday for myself and my family.
Steven is always very patient when it comes to changes in bookings etc. Highly recommend Hays Travel Southampton branch.
January 10, 2026
Reply from Hays Travel - Southampton
Thank you so much for your kind review and continued custom. We're so pleased that we were able to find you another amazing holiday! - Southampton Team
Reply from Hays Travel - Southampton
Thank you so much for your kind review! It was great to get this booked for you! :) - Savannah
Thank you Jess & Stephen for arranging…
Thank you Jess & Stephen for arranging our holiday to Kefalonia so quickly and efficiently!
January 24, 2026
Reply from Hays Travel - Southampton
Thank you very much for your kind review. We are glad we got the deal booked for you. Stephen & Jess 😊
Stephen's excellence
Stephen always impresses us with his knowledge and patience. It is a delight seeing him He is very efficient and always friendly.
January 21, 2026
Reply from Hays Travel - Southampton
Thank you as always for your kind words, its much appreciated - Stephen
Stephen was very helpful with making…
Stephen was very helpful with making our booking easy to sort out.
January 13, 2026
Reply from Hays Travel - Southampton
Thank you very much for your kind review. It was great to help you with your plans again. Stephen 😊
The staff at Southampton are what made…
The staff at Southampton are what made the experience,a great one
January 11, 2026
Reply from Hays Travel - Southampton
Thank you so much for your kind review! - Bethany :)
Excellent service as all ways
We would like to thank Steven for all work he did for us in booking our holiday,as he has done in the last 21 years.
January 7, 2026
Reply from Hays Travel - Southampton
Thank you for your review. it was a pleasure as always. Stephen :)
Usual top class service
Usual top class service, thanks for all the help and advice Stephen
January 13, 2026
Reply from Hays Travel - Southampton
We appreciate you taking the time to leave us such a wonderful review. - Stephen
staff member(selina) was very efficient…
staff member(selina) was very efficient in helping us pick holiday
January 5, 2026
Reply from Hays Travel - Southampton
Thank you for your kind review! Always a pleasure having you in store :) - Selina
I have always found Hayes Travel…
I have always found Hayes Travel Southampton extremely helpful in particular Stephone and Selina. They have always tailored holidays to our specific needs and are extremely patient.
October 26, 2025
Reply from Hays Travel - Southampton
Thank you so much for your kind review =) - Selina and Stephen
Stephen has gone out of his way again…
Stephen has gone out of his way again to make sure he has got the holiday I want and went out of his way to get this all booked
January 1, 2026
Reply from Hays Travel - Southampton
Thank you so much for booking with me again! Stephen :)
Hay Travel team at Southampton Branch…
Hay Travel team at Southampton Branch were accommodating to my wishes of my choice of Hotel and Flight class. My holiday went smoothly and received the disable assistance which was important for me at the airport. I would recommend the team. Thank you.
November 15, 2025
Reply from Hays Travel - Southampton
Thank you so much for your kind review! We're very glad to hear that everything went smoothly and the assistance was as expected. Your recommendation means a lot to us :) - Savannah
A1 Service once again
As usual Hays delivered what we wanted in the competent manner once again
November 29, 2025
Reply from Hays Travel - Southampton
Thank you so much for your kind words - Stephen :)
Reply from Hays Travel - Southampton
Thank you for your kind review - Jess :)
Reply from Hays Travel - Southampton
Thank you for your kind review :) - Jess
Friendly helpful staff who listened to…
Friendly helpful staff who listened to me and my wishes. Good customer care and guidance .
November 17, 2025
Reply from Hays Travel - Southampton
Thank you so much for your kind review - Team Southampton :)
As near perfect as possible
I never give 5 out of 5, as nothing is ever perfect, but saying that the Hays team in Southampton have never let us down, long may it carry on. They are highly recommended.
November 21, 2025
Reply from Hays Travel - Southampton
Thank you so much for your thoughtful review! We truly appreciate your kind words and your trust in the Hays Southampton team. While perfection may be impossible, we’re delighted to hear that we’ve consistently met your expectations. Your recommendation means a great deal to us - Jess :)
Bethany was very professional and…
Bethany was very professional and helpful and explained everything thoroughly and couldn't do enough to help!
November 9, 2025
Reply from Hays Travel - Southampton
Thank you so much for your lovely review! I'm so glad you found the service professional, thorough, and helpful. We truly appreciate your kind words and look forward to assisting you again in the future! :) - Bethany
The best place to book a holiday
The best place to book a holiday, lovely and very friendly staff
November 13, 2025
Reply from Hays Travel - Southampton
Thank you for your kind words. So glad we could get this trip booked for you :) - Savannah
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