Called in on the spur of the moment. Nicole is our normal go to or Amanda Nicole gave us many options,juggled dates,compared hotels,. We agreed on destination and even plane seats. This was then f... See more
Company replied
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Called in on the spur of the moment. Nicole is our normal go to or Amanda Nicole gave us many options,juggled dates,compared hotels,. We agreed on destination and even plane seats. This was then f... See more
Company replied
Hays in Southend always comes up trumps with the holiday process,especially for those of us less confident when it comes to booking flights etc. I always try to see Amanda as she puts clients at ease
Company replied
Amanda the branch manager (Southend on sea) has been so helpful from the very first phone call i made to book a holiday with them. After letting her know our budget & asking for somewhere that would... See more
Company replied
Nicole, is absolutely 100% on the ball. Conscientious, approachable and happy to deal with any concerns that arise. We are looking forward to our family holiday for 2027. Thank you
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
63 High Street, SS1 1JN, Southend, United Kingdom
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My experience was 10 out 10 sherry was superb understanding helpful no problem at all thumbs up from me hays travel

Reply from Hays Travel - Southend
We came in to look at aholiday not sure what we was wanting but came away with a lovely holiday after some good advice.

Reply from Hays Travel - Southend

Reply from Hays Travel - Southend
Anna was very friendly and helpful. We had a very difficult set of requirements but we sorted it all out and can't wait for our holiday!

Reply from Hays Travel - Southend
Very helpful and very professional it was a pleasure and so easy will definitely book again with these lovely ladies

Reply from Hays Travel - Southend
Your representative NICOLE was very professional and because of her I won't be going anywhere else for my holidays.

Reply from Hays Travel - Southend
Sam at Southend dealt with our booking promptly, efficiently and i a friendly manner, as do the other Hays staff we have met.

Reply from Hays Travel - Southend
I went to Canada last July and booked my flight on line. On my return I spoke to a member of your staff about the experience, and after talking with her, I Decided that I would book with you in the future, and I did yesterday.

Reply from Hays Travel - Southend
Once again Olivia booked another holiday for us very helpful and went through a few different options very happy again would never go through anyone else only the southend hays travel

Reply from Hays Travel - Southend
Friendly,polite staff ,very helpful and informative.
Found us what we were looking for at a good price.

Reply from Hays Travel - Southend

Reply from Hays Travel - Southend
Very pleasant experience
Getting the best deals for you and they’re professional

Reply from Hays Travel - Southend
I was really lucky. For the first time I didn’t have to wait. I had arrived just after the morning rush. I knew the particular holiday I wanted had sold out previously. But luckily for me a cabin had recently become available. Rushed in to book it but it had gone and another one off higher grade had now appeared. Immediately booked it. All very fast very efficient thank you

Reply from Hays Travel - Southend
Amber was very attentive and listened to our requirements for a good beach holiday. She didn’t rush us and made sure we were happy with everything.

Reply from Hays Travel - Southend
It was ever so easy to book a holiday and start to pay for it instantly.
Danielle was very professional and also polite very happy with the service 😀

Reply from Hays Travel - Southend
Karen was truly amazing, friendly and sooooo patient with me and made sure my desired holiday met every need or request. I didn't feel rushed at all and I had previously brought my brother in last time where she gave him exactly the same service . Thank you again, Laura x

Reply from Hays Travel - Southend
Samantha was great she sorted out my holiday immediately no problems

Reply from Hays Travel - Southend
Always friendly customer service. Happy to give advice and provide the assistance needed.

Reply from Hays Travel - Southend
We found Amber to be most helpful when booking our holiday. We really enjoy going to Hays for our travel requirements, everyone is friendly and very knowledgeable. Thanks agin

Reply from Hays Travel - Southend
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