I use Hays Travel all the time & the staff are so friendly & helpful always look after me as I am on my own Alyson the manager is always ready to help & knows my needs
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See what reviewers are saying
Alyson is always so friendly and helpful. She is willing to spend time making sure she tailors the holiday to suit your needs. My son-in-law always explains how I could save money by booking the holid... See more
Company replied
Our Hays rep was Jake very welcoming and informative taking in all info and producing what we both feel is a great package. This is our second year with Hays just amazing service.
Company replied
The trouble Alyson went to, to get us a good deal and listening to what our needs were. Friendly atmosphere and we felt thoroughly looked after. We felt very confident in our choice of holiday which... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
57 Chapel Street, PR8 1AL, Southport, United Kingdom
- 01704 778695
4.9
Excellent
984 reviews
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Polite welcoming staff
Polite welcoming staff. Helped answer all my questions. Helped me sort out my disability issues.
July 19, 2026
Reply from Hays Travel - Southport
Thank you Brian for your lovely review we appreciate your feedback.
Great communications from your staff
Great communications from your staff. Service with a smile and quick to help the customer.
July 10, 2026
Reply from Hays Travel - Southport
Thank you so much for such a lovely review.
Reply from Hays Travel - Southport
Thank you for your lovely review we appreciate the feedback and look forward to looking after your booking for you.
Knowledgeable staff
Friendly, helpful. Made good suggestions about potential alternatives
July 15, 2026
Reply from Hays Travel - Southport
Thank you Marlyn, If you need further assistance please let us know - Team Southport
Helpful staff
Helpful staff. Very informative. Booking was easy. Great service. Thank you
July 12, 2026
Reply from Hays Travel - Southport
Thank you for a lovely review and if you need further assistance please let us know - Team Southport
Easy peasy!
Rebecca was super helpful, friendly, she couldn’t have made the process any easier. Great communications
Thank you Rebecca x
July 12, 2026
Reply from Hays Travel - Southport
Thank you for a great review on our Rebecca. She's always helpful and making booking super enjoyable for our customers. - Team Southport
Excellent service
Excellent service. Always helpful and friendly staff. Pleasure to deal with Alyson.
July 9, 2026
Reply from Hays Travel - Southport
Thank you Mary for the lovely review. Always a pleasure a help and if you need further assistance please let us know. - Team Southport
Southport branch always gives excellent…
Southport branch always gives excellent service. The staff are friendly and knowledgeable. Just booked via Alison who always goes the extra mile.
July 9, 2026
Reply from Hays Travel - Southport
Thank you for your excellent review. We really appreciate your feedback and look forward to assisting you again in the future.
I wish I would have booked all my…
I wish I would have booked all my holidays with Alyson at the Southport branch
July 8, 2026
Reply from Hays Travel - Southport
Aaaww thank you so much. This is a lovely review. You've made my day. Alyson
Reply from Hays Travel - Southport
Thank you for your lovely feedback :-)
The staff at Hayes travel in Southport…
The staff at Hayes travel in Southport are amazing, helpful, attentive, chatty and helpful making the whole booking experience no trouble.
July 8, 2026
Reply from Hays Travel - Southport
Thank you Tina! Always happy to see you and the family and happy to help when we can. - Team Southport
Natalie was the agent who handled our…
Natalie was the agent who handled our enquiry was most helpful and managed to answer all our questions to our complete satisfaction which resulted in me making a cruise booking.
July 7, 2026
Reply from Hays Travel - Southport
Good Morning, Mr Jones,
Thank you so much for this lovely review it is always a pleasure to serve you, I look forward to talking again soon.
Many thanks,
Natalie, Hays Travel Southport
Agent very helpful
Agent very helpful, polite and friendly throught our visit. Found a holiday that met expectations , despite a number of specific challenges etc
July 5, 2026
Reply from Hays Travel - Southport
Thank you for the lovely review Mr Anderson. A pleasure booking you all :-)
Excellent service as usual
Excellent service as usual. The reason we return to Hays every time with our travel plans. It takes the hassle and concern out of the equation and explores all options with ease. Thank you Laura.
July 3, 2026
Reply from Hays Travel - Southport
Good Afternoon, Mr Holmes,
Thank you so much for this lovely review, it was our pleasure. It is so lovely to hear about your positive experience and we look forward to seeing you in store again soon.
Very efficient and friendly service
June 30, 2026
Reply from Hays Travel - Southport
Thank you for your lovely review we really appreciate your feedback.
Great service as always from the staff
Great service as always from the staff. Jake is very good at his job. Best place to book your holidays in southport.
June 29, 2026
Reply from Hays Travel - Southport
Thank you Gary! Always happy to help with anything you need . Than you for always booking with me and hope you have a lovely holiday - Jake
excellent service as always
excellent service as always. staff go out there way to help me.
June 20, 2026
Reply from Hays Travel - Southport
Our pleasure Robert. If you need anything else please let us know and we will be always happy to help - Team Southport
A stress-free booking experience
Staff at Hays Travel made booking our holiday an stress-free experience. Furthermore they were very informative, friendly and helpful when discussing and researching options for our cruise getaway, making sure we made the right choice for our budget. Thank you very much to both Rebeccas for your assistance.
June 11, 2026
Reply from Hays Travel - Southport
Thank you Jonathan for your lovely review and we are glad to hear it was a stress free experience for you. We look forward to looking after your booking for you and any assistance you may need in the future.
Thank You
Natile was very helpful and patient…
Natile was very helpful and patient while helping us book our dream holiday
June 21, 2026
Reply from Hays Travel - Southport
Thank you for your lovely review we really appreciate your feedback.
Have an amazing holiday and you know where we are if you need anything in the future.
Honest answers no hard sell pleasant…
Honest answers no hard sell pleasant staff as usual thanks
June 19, 2026
Reply from Hays Travel - Southport
Thank you John. Always a pleasure to help and if you need anything else please let us know and we will be happy to help - Team Southport
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