I use Hays Travel all the time & the staff are so friendly & helpful always look after me as I am on my own Alyson the manager is always ready to help & knows my needs
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Alyson is always so friendly and helpful. She is willing to spend time making sure she tailors the holiday to suit your needs. My son-in-law always explains how I could save money by booking the holid... See more
Company replied
Our Hays rep was Jake very welcoming and informative taking in all info and producing what we both feel is a great package. This is our second year with Hays just amazing service.
Company replied
The trouble Alyson went to, to get us a good deal and listening to what our needs were. Friendly atmosphere and we felt thoroughly looked after. We felt very confident in our choice of holiday which... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
57 Chapel Street, PR8 1AL, Southport, United Kingdom
- 01704 778695
4.9
Excellent
984 reviews
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brilliant service
Looking at holiday abroad and also trip away to Channel islands for a couple of days.
Rebecca was very helpful in speaking to the company to find out extra information and prices. What i didn't know, if you have a medical condition you can get additional hand luggage for your medicines, with a doctor's letter to back this up.
All in all a very good visit and help at the Southport branch.
June 17, 2026
Reply from Hays Travel - Southport
Thank you for your excellent review we really appreciate it.
We look forward to looking after your holiday and any future assistance you may need.
They are very precise and efficient
They are very precise and efficient, go through the itinerary with you, and take their time, nothing is rushed.
June 9, 2026
Reply from Hays Travel - Southport
Thank you very much for your excellent feedback.
We look forward to looking after your booking for you and are here if you need any assistance in the future.
Best Wishes
Reply from Hays Travel - Southport
Thank you Simon for your lovely review.
We look forward to looking after your booking for you and anything else you may need in the future.
Friendly welcome at the door
Friendly welcome at the door. Very helpful staff who accommodated our requirements for our holiday seamlessly.
June 14, 2026
Reply from Hays Travel - Southport
Good Afternoon, Sean,
Thank you so much for this lovely review we are so happy to hear of your positive experience and we look forward to seeing you again sometime soon.
Verry knowledgable and helpfull staff.
June 11, 2026
Reply from Hays Travel - Southport
Thank you Paul! - Team Southport
FriendlyService
Easy Laura at Southport branch very polite and friendly listened to our request.
June 3, 2026
Reply from Hays Travel - Southport
Thank you very much for your review we really appreciate it.
We look forward to assisting you again in the future.
Hays Travel Southport
Same great service
Alyson found a great cabin for our cruise. Always very helpful. Recommended
June 9, 2026
Reply from Hays Travel - Southport
Thank you very much for your review we really appreciate it.
We look forward to assisting you again in the future.
Hays Travel Southport
We booked a cruise with Laura and she…
We booked a cruise with Laura and she was very helpful pleasant and knowledgeable. She answered all our questions. We would book through Hays again.
June 1, 2026
Reply from Hays Travel - Southport
Thank you! We are always happy to help and if you need further assistance please let us know - Team Southport
Very helpful and caring member of staff…
Very helpful and caring member of staff made everything very easy would recommend.
June 7, 2026
Reply from Hays Travel - Southport
Thank you Gloria! If you need anything else please let us know and we will be happy to help - Team Southport
Reply from Hays Travel - Southport
Thank you! - Team Southport
Very helpful assistant which enabled me…
Very helpful assistant which enabled me to book a holiday with ease.
June 3, 2026
Reply from Hays Travel - Southport
Thank you Pam for your feedback we really appreciate it.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Rebecca (brunette) was excellent and…
Rebecca (brunette) was excellent and efficient in resolving our booking problems.
June 4, 2026
Reply from Hays Travel - Southport
Thank you Robert for your feedback we really appreciate it.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Rebecca went above and beyond to find…
Rebecca went above and beyond to find our perfect trip to America for myself and grandson
Well done once again hays travel
Thank you 😊
June 4, 2026
Reply from Hays Travel - Southport
Thank you Jacqueline for your feedback we really appreciate it.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Helpful and patient
Helpful and patient, understanding of my walking issues. Delightful experience.
May 30, 2026
Reply from Hays Travel - Southport
Thank you Virginia for your feedback we really appreciate it.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Reply from Hays Travel - Southport
Thank you! Happy to help - Team Southport
Jake was very helpful and the booking…
Jake was very helpful and the booking process was very easy and straightforward.
May 29, 2026
Reply from Hays Travel - Southport
Thank you for your feedback we really appreciate it.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Jake was very helpful
Jake was very helpful, he gave us lots of options and didn't make us feel like we were taking up his time. He looked at different options for us and was extremly helpful with a friendly manner.
May 29, 2026
Reply from Hays Travel - Southport
Thank you Julie! If need anything else please let me know and i will be happy to help! - Jake
Perfect from entering the shop welcomed…
Perfect from entering the shop welcomed and was made to feel special
May 9, 2026
Reply from Hays Travel - Southport
Thank you! Happy you found the holiday you was looking for and if you need further assistance please let us know and we will be happy to help - Team Southport
Excellent and friendly service
May 26, 2026
Reply from Hays Travel - Southport
Thank you. If you need further assistance please let us know and we will be happy to help - Team Southport
Alyson was very helpful professional…
Alyson was very helpful professional and chatty. She got us a good package to Lyon including transfers from the airport. The whole process was seamless and I have no doubt if problems arise ahead she will sort them out.
May 25, 2026
Reply from Hays Travel - Southport
Thank you Janet for your feedback we really appreciate it.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
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