We went in to see Alyson who has done many bookings for us. Also booking seats on the plane. Alyson goes the extra mile for us she is an ambassador to your company. With her continuous professional d... See more
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See what reviewers are saying
I use Hays Travel all the time & the staff are so friendly & helpful always look after me as I am on my own Alyson the manager is always ready to help & knows my needs
Company replied
Alyson is always so friendly and helpful. She is willing to spend time making sure she tailors the holiday to suit your needs. My son-in-law always explains how I could save money by booking the holid... See more
Company replied
Our Hays rep was Jake very welcoming and informative taking in all info and producing what we both feel is a great package. This is our second year with Hays just amazing service.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
57 Chapel Street, PR8 1AL, Southport, United Kingdom
- 01704 778695
4.9
Excellent
988 reviews
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Reply from Hays Travel - Southport
Good Afternoon, Mr Fallows,
Thank you for this kind review we are so happy to hear this and look forward to seeing you again soon.
Kind Regards,
Hays Travel Southport
Always a pleasant experience
Always a pleasant experience visiting the Southport branch. Staff are helpful, knowledgeable and patient ! As ever you come away in the knowledge that staff are on your side and that you have a great holiday deal.
March 3, 2026
Reply from Hays Travel - Southport
Thank you Tracey for this lovely review. Always a pleasure to help and if you need any further assistance please let us know and we will be happy to help - Jake
Staff welcome
All of the staff welcomed me as I entered the shop. Getting all the information on the holiday was easy and helpful.
March 11, 2026
Reply from Hays Travel - Southport
Happy to help Kenneth and if you need further assistance please let me know and i will be happy to help - Jake
Alway a pleasure
At Hays booking a holiday is always a pleasure, the staff make it so simple, tailoring your holiday to suit you...
March 5, 2026
Reply from Hays Travel - Southport
Good afternoon,
We're happy to hear that your holiday booking experience with us is always a pleasure! Thank you for booking with Hays Travel.
Southport, Hays Travel
Reply from Hays Travel - Southport
Than you for the 5 star review and thank you for booking
Excellent service from all the staff…
Excellent service from all the staff and Alison the Manager at your branch in Southport
February 21, 2026
Reply from Hays Travel - Southport
We appreciate you highlighting the excellent service from our team. We are so glad that you had such a positive experience with us.
Very friendly quick and effient
Very friendly quick and effient
Had been to tui over road waited 30 mins and wasnt even acknowledge. Usually do use hayes and will cont to do
March 2, 2026
Reply from Hays Travel - Southport
We're happy to hear that you found our service friendly, quick, and efficient. We appreciate your continued loyalty and value your feedback.
Staff are always helpful &friendly…
Staff are always helpful &friendly nothing is to much trouble for them when ever we have gone into the shop
February 23, 2026
Reply from Hays Travel - Southport
Thank you Maureen. Always a pleasure and if you need further assistance please let us know and we will be happy to help - Team Southport
Always a top and friendly service…
As always such good service and Izzy was professional and knowledgeable.
It is always a pleasure to be helped in finding the best holiday which fits our needs and expectations.
February 27, 2026
Reply from Hays Travel - Southport
Good Afternoon, Mr Gabbott,
Thank you so much for this kind review, we are so happy to hear this and look forward to seeing you again in the future .
Many thanks,
Hays Travel Southport
Molly was so very helpful and guided us…
Molly was so very helpful and guided us through what we needed
February 20, 2026
Reply from Hays Travel - Southport
Thank you for the lovely review. We are always happy to help - Team Southport
Very pleasant young lady and was very…
Very pleasant young lady and was very helpful.
February 27, 2026
Reply from Hays Travel - Southport
We appreciate your kind words! We are so glad our team member was able to provide such helpful and pleasant assistance to you during your visit.
Great way to start the holiday
My daughter and I were listened to and all our questions were answered .We felt well looked after and were assisted to find the exact holiday we were looking for .So friendly and helpful .Would afmdvice everyone to book through them
February 25, 2026
Reply from Hays Travel - Southport
Lu Dahat,
We appreciate you taking the time to share your experience. We are so happy we could assist you and your daughter in finding the perfect holiday.
Southport, Hays Travel
Very friendly and experts in their…
Very friendly and experts in their role. Thank you
February 24, 2026
Reply from Hays Travel - Southport
More than a pleasure Mrs Wilson, Have a safe trip and thank you for your lovely feedback
Professional as always
Professional as always.
Rebecca was extremely helpful, she gave us excellent advice, sorting us out from start to finish, enabling us to leave with complete peace of mind.
February 18, 2026
Reply from Hays Travel - Southport
We appreciate you taking the time to leave us such a kind review! We're so happy to hear that our agent provided you with excellent advice and peace of mind.
Helpful friendly staff and I formative…
Helpful friendly staff and I formative about our trip
February 22, 2026
Reply from Hays Travel - Southport
We appreciate your kind words! We are so happy our staff could provide helpful and informative assistance for your trip.
Very helpful and pleasant staff
Very helpful and pleasant staff who gave us the holiday and deal that we were hoping for with minimal fuss
February 23, 2026
Reply from Hays Travel - Southport
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that our team met your expectations.
Always book at hays travel
Always book at hays travel , all the staff are lovely at the Southport branch, a special mention to Molly Kelly who was efficient and really pleasant.
January 23, 2026
Reply from Hays Travel - Southport
Thank you for such a lovely review :-)
Molly
Molly, is a lovely girl, very polite, informative,chatty and professional.
I have checked everything she did concerning our holiday to Spain and it's all correct.
Very approachable too 😊
February 20, 2026
Reply from Hays Travel - Southport
Thank you for such a lovely review Angela :-)
We were welcomed warmly
We were welcomed warmly, and shown several options for our budget with useful information given on each area shown.
February 20, 2026
Reply from Hays Travel - Southport
Good Afternoon Julie,
Thank you so much for this kind review, we are so glad to hear you have had a great experience in store and we look forward to seeing you in store again soon.
Many thanks,
Hays Travel Southport
Very happy to be booking with hays…
Very happy to be booking with hays travel again as you get the best services from them and very friendly staff so there highly recommended to family and friends as you will get the best deals from hays travel
February 18, 2026
Reply from Hays Travel - Southport
We're happy to hear that you consistently receive the best service from our friendly staff. We appreciate your recommendation to family and friends!
Hays Travel Southport
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