I visited the Southsea branch and yet again the staff did not disappoint. Although we have been extremely late in booking our summer holiday Derek and Tasha still managed to find us the holiday we wa... See more
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Emma was very helpful in sorting out our booking. She provided useful information and booked the flight and hotel with help from the third party travel company. It didn't take long. She was very plea... See more
Company replied
We entered the store with only a vague idea of what we wanted. Victoria was very patient and took the time to explain all our options. Subsequent to our receiving the itineraries/quotes there were a f... See more
Company replied
Latasha was very helpful at hays southsea and cleared up all of our queries, this gave us peace of mind.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Palmerston Road, PO5 3QH, Southsea, United Kingdom
- 02392 986516
4.9
Excellent
518 reviews
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Latasha was very helpful at hays…
Latasha was very helpful at hays southsea and cleared up all of our queries, this gave us peace of mind.
August 5, 2026
Reply from Hays Travel - Southsea
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very helpful and cleared up all of your queries, giving you peace of mind.
Kind Regards
Hays Travel Southsea
Very efficient friendly staff
Very efficient friendly staff, warm
welcoming atmosphere.
Knowledgeable for every type of
of holiday.
August 1, 2026
Reply from Hays Travel - Southsea
Thank you for your wonderful review! We are so pleased to hear that you found our staff friendly and knowledgeable, and enjoyed our welcoming atmosphere.
Kind Regards
Hays Travel Southsea
Easy booking experience
Emma was very helpful in sorting out our booking. She provided useful information and booked the flight and hotel with help from the third party travel company. It didn't take long. She was very pleasant and efficient.
August 4, 2026
Reply from Hays Travel - Southsea
Thank you so much for your lovely review! I hope you're looking forward to your trip :) - Hays Southsea
Very friendly staff also Very
Very friendly staff also Very. helpful.Got me exactly what I needed and I was very pleased.
August 6, 2026
Reply from Hays Travel - Southsea
Thank you so much for your lovely review! I'm glad we found what you were looking for and hope you're looking forward to your holiday - Hays Southsea :)
Professional
Professional , kind Service. Latasha is always informative , relaxed and helpful . Good personality , as all the staff in Hays Southsea .🌠🌠🌠🌠🌠☀️🌊🌍🏖️.
August 5, 2026
Reply from Hays Travel - Southsea
Thank you so much for your wonderful review!
We’re delighted to hear that Latasha provided you with professional, kind and helpful service, and that you felt relaxed and well informed throughout. Your kind words about the whole Southsea team mean a lot to us. We look forward to welcoming you back and helping with your next adventure! 🌍☀️🏖️
Always first class service in southsea…
Always first class service in southsea branch !
August 2, 2026
Reply from Hays Travel - Southsea
Thank you for your wonderful review! We're so pleased to hear you consistently receive first-class service at our Southsea branch. We truly appreciate your feedback!
Kind Regards
Hays Travel Southsea
Reply from Hays Travel - Southsea
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be friendly and helpful. Your kind words are greatly appreciated.
Kind Regards
Hays Travel Southsea
I visited the Southsea branch and yet…
I visited the Southsea branch and yet again the staff did not disappoint. Although we have been extremely late in booking our summer holiday Derek and Tasha still managed to find us the holiday we wanted and on the exact Greek island we wanted. The kids are happy,the husband's happy and mor importantly I'm happy. Thankyou so much guys.xx
July 23, 2026
Reply from Hays Travel - Southsea
Thank you so much for your lovely review! We're delighted to hear that Derek and Tash were able to find the perfect holiday for you and your family, even with a last-minute booking. Knowing that we've helped make everyone happy, especially you, is exactly why we love what we do!
We really appreciate your kind words and your continued trust in our Southsea team. We hope you all have an amazing time in Greece and create lots of wonderful family memories.
Thank you again, and we look forward to helping with your next adventure! ☀️🇬🇷✈️
Staff very friendly especially Latasha…
Staff very friendly especially Latasha who is always very helpful and will go the extra mile.
We will only go into the shop for a face to face booking because service is excellent.
July 24, 2026
Reply from Hays Travel - Southsea
Thank you for your wonderful review! We are so pleased to hear that our team provides excellent service and that you consistently have positive experiences with us. We truly appreciate your kind words :)
Kind Regards
Hays Travel Southsea
Always friendly and helpful and offer…
Always friendly and helpful and offer great recommendations, suggestions.
Always use Hays
July 12, 2026
Reply from Hays Travel - Southsea
Thank you for your wonderful feedback! We're delighted to hear that you always find our team friendly, helpful, and able to provide great recommendations and suggestions. Your continued support means a lot to us, and we look forward to helping you again soon.
Victoria, Southsea Branch
Victoria, at the Southsea branch, despite being thwarted at every turn did not give up. She kept us in the loop and the next day was able to finalise our booking. She was tenacious and caring about our plans.
July 19, 2026
Reply from Hays Travel - Southsea
Thank you so much for your wonderful review. We're delighted to hear about your positive experience with Victoria at our Southsea branch. She truly goes above and beyond for our customers, and it's great to know her determination, communication, and care helped make your booking happen. We'll be sure to pass on your kind words to Victoria—they'll mean a lot to her. We really appreciate your feedback and hope you have an amazing trip!
Great service and knowledgeable team
Great service and knowledgeable team
Many thanks tobLatasha for making it so easy
July 14, 2026
Reply from Hays Travel - Southsea
Thank you for your wonderful review! We're delighted to hear that you received great service from our knowledgeable team. We'll be sure to pass your kind words on to Latasha – she'll be thrilled to know she made the process so easy for you.
We truly appreciate your feedback and look forward to helping you again in the future. 😊
I had used Hays before and I was very…
I had used Hays before and I was very impressed with the service I got. It's a pleasure to do business with Hays and would not hesitate to recommend you.
July 8, 2026
Reply from Hays Travel - Southsea
Thank you for your wonderful feedback! We are so pleased to hear that you were impressed with the service you received and that you would recommend us. We truly appreciate your kind words.
Kind Regards
Hays Travel Southsea
The patience of Latasha
June 30, 2026
Reply from Hays Travel - Southsea
Thank you so much for your wonderful feedback!
Reply from Hays Travel - Southsea
Thank you for your lovely review! We're delighted to hear you've received excellent service from our Southsea branch, as always. We really appreciate your continued support and look forward to helping you again soon. 😊✈️
Cerys is always so helpful
Cerys was so helpful, and went above & beyond to make sure I booked what I wanted.
July 7, 2026
Reply from Hays Travel - Southsea
Thank you for your lovely feedback! I'm so pleased I could help you book exactly what you were looking for. It was a pleasure assisting you, and I really appreciate your kind words. Have a wonderful trip! 😊
Hays Travel Southsea
What made this experience so good for us was the Travel Agent Tashe. She is friendly and knowledgeable as well as extremely helpful and professional. Tashe is a credit to Hays Travel.
July 3, 2026
Reply from Hays Travel - Southsea
Thank you for your wonderful review! We're so pleased to hear that your experience was excellent and that you found our agent to be friendly, knowledgeable, and professional. We truly appreciate your kind words.
Kind Regards
Hays Travel Southsea
Very friendly staff…
Very friendly staff who always offer good advice &, if they don't know an answer, they will find it out & let you know, either in the store or by phone.
June 30, 2026
Reply from Hays Travel - Southsea
Thank you for your wonderful feedback! We are so pleased to hear that our team provides such helpful and dedicated service, always going the extra mile to assist.
Kind Regards
Hays Travel
Super friendly and extremely…
Super friendly and extremely knowledgeable. Excellent customer service A*****
June 26, 2026
Reply from Hays Travel - Southsea
We are so pleased you had such a positive experience with us. Thank you for your kind words!
Good job!
We entered the store with only a vague idea of what we wanted. Victoria was very patient and took the time to explain all our options. Subsequent to our receiving the itineraries/quotes there were a few queries & amendments, which Victoria once again resolved quickly and efficiently. No problems or complaints whatsoever.
June 25, 2026
Reply from Hays Travel - Southsea
We are so pleased to hear that we could assist you in planning your trip. We appreciate you choosing us and look forward to helping you again!
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