Hays Travel - Southsea Reviews 

Very helpful staff, responsive to changes in requirements.

Friendly and thoroughly professional service. Cerys is a great asset to your company. Very efficient and ready to adapt to my personal requirements and offer advice when needed. I would recommend anyone to use the Southsea Hays branch for their travel arrangements.

I always go to my local branch of Hays Travel when I am planning a trip abroad to see friends or have a holiday. It may be for currency, booking a package holiday or just advice. The service is uniformly friendly, knowledgeable, and efficient. It's a refreshingly excellent and trustworthy experience

everyone i spoke to was very helpful and came back to me promptly with lots of quotes. great team at Southsea branch.

Our requests were listened to and expertly applied to our holiday destination search in terms of location experience, flight times and hotel requirements. It was a friendly and really relaxed appointment and I felt we have come away with a good value deal for our holiday dates and we are looking forward time away in Madrid as a result. We have used Hays travel many times before and keep returning because of the ease, peace of mind and professional approach of all the staff that we have encountered on each visit. We also use them for our holiday insurance and foreign currency - all of which is good value for money.

They were very helpful. Looked up lots of cruises for me. We’re not hurried or pushy
I have booked several holidays previously with them and all has gone well.

Cerys was very helpful and has sorted out a group being able to book individually, even through a different agency, and liaise with Fred Olsen that we would be a group.
Great service

We have used Hays in Southsea, Hampshire multiple times now and find the staff very helpful and thorough.

Very patient, very polite ,very efficient .Makes it easy to book a holiday ,relaxing as they do not rush you.Warm amicable staff.

An excellent experience

Hays always listen to what you want and need in your travel experience. They make you feel that your wishes and needs are very important. I think they go the extra mile to meet your requirements.

Friendly professional staff who walk the extra mile for the customer.
Impressive - would not go anywhere else.

Victoria was extremely helpful. She was very thorough in explaining all the different options allowing us to make informed decisions about flights, etc. We wouldn't hesitate to come back here to book future holidays.

Repeat experience
We have used Hays Southsea on several occasions and always with Cerys because she is lovely, helpful totally understands our requirements. We have build a good rapour with her and it's brilliant service.

member of staff was patient and knowledgeable

Latisha took very good care of us at the Southsea office and answered all of our questions about our upcoming cruise. We will be coming back to book more holidays with Hays.

Thank you 😊

As soon as we came into the store we were made to feel welcome, our agent was fantastic, patient, friendly and full of good advice and even followed up by calling to confirm some details that had been concerning us

Very helpful and efficient staff member. Easy to book holiday and arrange payment.

Tasha made booking our cruise stress free and helped with any questions we had. We will certainly use Hays Travel again in the future. 😊

Cerys was friendly and helpful and answered all my questions. I had time to research the details and was supported to change one of the hotels when I returned later in the week. Latasha was also extremely helpful and both ladies made booking my holiday stress free. All information provided has been backed up by documentation that was sent to me by e-mail