Excellent service again from Hays. Latasha was great at multi-tasking, dealing with several calls to agents and airlines at the same time. She managed to get our desired tour in our restricted date r... See more
Company replied
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See what reviewers are saying
An impromptu request in store, following an email from Hays advertising a trip, I expected to be in the store for ages but Latasha took the details and the amendments to the trip I wished to make and... See more
Company replied
I visited the Southsea branch and yet again the staff did not disappoint. Although we have been extremely late in booking our summer holiday Derek and Tasha still managed to find us the holiday we wa... See more
Company replied
We entered the store with only a vague idea of what we wanted. Victoria was very patient and took the time to explain all our options. Subsequent to our receiving the itineraries/quotes there were a f... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Palmerston Road, PO5 3QH, Southsea, United Kingdom
- 02392 986516
4.9
Excellent
529 reviews
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Excellent work from Nicole Hutching for…
Excellent work from Nicole Hutching for our holiday to Dublin this New Year
May 2, 2025
Reply from Hays Travel - Southsea
WOW!
Thank you for taking the time to leave a wonderful review!
Very helpful young lady
Very helpful young lady. Apologies but l have forgotten her name.
May 8, 2025
Reply from Hays Travel - Southsea
Thank you for taking the time to do our service review, we look forward to seeing you again soon :)
Reply from Hays Travel - Southsea
Thank you for taking the time to do our review and thanks so much for your kind comments. We look forward to seeing you again the shop soon :)
Staff exceptionally knowledgeable and…
Staff exceptionally knowledgeable and helpful made the booking experience smooth and easy
May 6, 2025
Reply from Hays Travel - Southsea
Dear Valued Customer,
Thank you so much for taking the time to leave us a review.
We really appreciate your kind words, we hope you have a lovely time in Egypt :)
Kindest Regards,
Cerys
Reply from Hays Travel - Southsea
Thank you for this lovely comment, it is always lovely to see you :)
I went back to this shop as I`ve been…
I went back to this shop as I`ve been there 3 times: each time I was dealt with quickly, courteously/efficiently by knowledgeable and delightful staff.
I would definitely recommend Hays travel --- and will personally use them again.
Peter d`Agostino
April 29, 2025
Reply from Hays Travel - Southsea
Dear Valued Customer,
Thank you taking the time to leave your very kind words!
I am glad we were able to get booked to Tunisia again, we hope you have a wonderful time at the end of the year :)
Cerys :)
Very good service very helpful and…
Very good service very helpful and answered all our questions. Would recommend to friends to use hays.
April 23, 2025
Reply from Hays Travel - Southsea
Thank you for taking the time to leave this lovely review, I am so glad we could help you get away! I will pass this on to Emily :)
Kind Regards
Latasha
Reply from Hays Travel - Southsea
Thank you so much for leaving us a review!
Always a pleasure to get you booked on your holidays!
We will look forward to see you soon in branch! :)
Kind Regards
Latasha
Emily Booked our cruise and insurance…
Emily Booked our cruise and insurance with no problem. Good experience. Best regards. Ron White.
April 8, 2025
Reply from Hays Travel - Southsea
Thank you for taking the time to leave this lovely review, I am so glad I could hep you get away!
Kind Regards
Emily :)
Reply from Hays Travel - Southsea
Thank you so much for taking the time to leave us a review!
I am so glad we were able to get you both away to Cape Verde for some much needed time away to relax!
Cerys :)
Reply from Hays Travel - Southsea
Hi Karina,
Thank you for leaving this lovely review, I am so glad I could help you get away! We hope to see you again soon :)
Reply from Hays Travel - Southsea
Thank you for taking the time to leave this lovely review, I am so glad we could help you get away! I will pass this on to Latasha :)
Cruise
Staff were very helpful and answered any questions we had, process was smooth and we were given some good tips for our cruise, as this is our first time on a cruise ship
April 1, 2025
Reply from Hays Travel - Southsea
Thank you for taking the time to do our service review and thank you for your kind comments. We look forward to seeing you again soon :)
Very welcoming
Very welcoming, kind,helpful, friendly and courteous member of staff , Cerys Adams, Took quite a long time to get what l wanted but got there eventually.
March 28, 2025
Reply from Hays Travel - Southsea
Thank you for taking the time to do our service review, I will pass your kind comments onto Cerys :)
Southsea Hays travel team friendly and welcoming.
Firstly, Southsea Hays team are always friendly and welcoming.
We were seen by Victoria. Victoria’s knowledge and expertise greatly assisted our choice of holiday destinations.
This is the fourth year in a row we’ve booked our holidays with Hays Southsea. We highly recommend this is the place to go to book your holiday with confidence as the team are helpful and reassuring when you make your choice of holiday.
March 30, 2025
Reply from Hays Travel - Southsea
Thank you so much for your lovely review. It is always a pleasure to look after you both for all your holiday plans and we look forward to seeing you again soon :)
Xmas Booking 2025
Both Advisers Samantha/Emily. Extremely helpful. And found great deals for my self and my Friend. Both very knowledgeable. Full copies of Holiday given.
March 30, 2025
Reply from Hays Travel - Southsea
Thank you for taking the time to do our service review and for your kind comments, I will pass these onto Samantha & Emily :)
Good service from Emily in Southsea
Good service from Emily in Southsea. Matched the price from IGLU and offered useful advice for a first time cruiser. Thanks
March 23, 2025
Reply from Hays Travel - Southsea
Thank you for taking the time to do our service review, I will pass your kind comments onto Emily and we look forward to helping you again :)
You would be happy to use Hays
Our experience was very good.the staff were very helpful and knowledgeable
March 18, 2025
Reply from Hays Travel - Southsea
Wow, what a lovely review!
Thank you for taking the time to leave a review, I am glad Vick was able to get you booked for Turkey next year!
Reply from Hays Travel - Southsea
Thank you for taking the time to leave this lovely review! I am so glad I could help you get away :)
Reply from Hays Travel - Southsea
Thank you for your kind comments and for taking the time to do our review, we look forward to seeing you in the shop again soon :)
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