We feel that Kath really knows us and knows the sort of things to steer us away from. As people get older they need the confidence that an experienced travel agent supplies. As a result we go to this... See more
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Jan’s experience in the travel world was very evident when we booked our holiday! We left with a holiday booked & paid for, and are now able to relax and look forward to it! We had done a lot of resea... See more
Company replied
We wouldn’t book our holidays anywhere else! Jan at Hays St Andrews is amazing at finding exactly what we’re looking for, whether we give her quite a specific list of must haves or when we don’t have... See more
Company replied
Knowledgeable staff who were very helpful, making sure that the holiday we booked was the right one for us.
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37 Bell Street, KY16 9UR, St Andrews, United Kingdom
- 01334756087
5.0
Excellent
663 reviews
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Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review and we appreciate you booking with Hays Travel in St Andrews.
Jacob and all the staff were friendly…
Jacob and all the staff were friendly and above all very helpful in helping us choose and book our family holiday for 2026
February 17, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. It is nice to have a holiday to look forward too
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. It is nice to have a holiday to look forward too
Family of a Lifetime Holiday
The booking of a Family of a Lifetime Holiday yesterday was smooth and easy. Thank you so much Kath for being so understanding and patient with my needs. Nothing was a problem and I was kept undated all the way. Xx
February 11, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday
Personal Service
As always the staff know who you are, make the booking process simple and deal with all the little detailed questions you have that reassure you that your trip will go without a hitch. Thank you.
January 27, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to provide your positive feedback. Lovely to a holiday to look forward too
Kath is very engaging
Kath is very engaging, knowledgeable and helpful.
Options clearly explained before confirming booking.
February 1, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday
Taking the pain out of holiday bookings
This is the second holiday Jan Brown at St Andrews branch has booked for us and the same first class service again. Help deciding a destination which suits us, good pricing and nothing to worry about paperwork. All done for us. Perfect.
January 30, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time for providing your positive feedback. Glad Jan managed to get your holiday all sorted and you have something nice to look forward too
Helpful
Helpful, informative and friendly staff. Helped us to make the decision where to go
January 24, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to provide your positive feedback. Happy we were able to get you a holiday and you have something to look forward too
I had a great experience with hays
I had a great experience with hays, this was my first time using them. Ethan was very helpful on emails and on the phone he answered my questions and queries quickly.
January 31, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to provide your positive facebook. Lovely to have a holiday to look forward too
Happy holidays.
Staff in St Andrews branch spent over 2 hours booking a holiday for me. She was successful but it was very challenging and needed all her expertise and patience to get it.
January 30, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday
Excellent service from Jan…
Jan gave me excellent advice and looked into various options for me. She went above and beyond booking 2 holidays for me one evening. Thank you very much for all your help.
January 29, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to provide your positive feedback. So happy you have 2 holidays to look forward too.
Jacob was very friendly and helpful…
Jacob was very friendly and helpful could not have been better
January 30, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday
Kath knew exactly what we needed and…
Kath knew exactly what we needed and delivered 100%.
January 26, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and hope you have a lovely time away
As always when I go to hays travel…
As always when I go to hays travel st.Andrews very warm welcome. Very attentive got my city break nothing is too much trouble for the staff thumbs up to Cathy
January 23, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and hope you enjoy your city break
HOLIDAY TO U.S.A
KATH MY AGENT THAT DEALT WITH ME WAS ABSOLUTELY BRILLIANT. TOOK TIME AND CARE TO SEE TO MY REQUIREMENTS. 😀👍👍
January 16, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday
Our experience with booking with Hays…
Our experience with booking with Hays travel has been a breeze, with great service from Ethan at St Andrew's branch, he has been fantastic throughout the whole booking process from start to finish, right down to the last detail. Nothing was too much bother. Highly recommend using Hays Travel next time you book a getaway. Looking forward to our trip to Egypt in the summer, can't wait :)
January 22, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and we hope you have a lovely cruise
Knowledgeable Staff
Knowledgeable, helpful, pleasant staff. Went above and beyond to get us the best deal.
January 21, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and hope you have a lovely time in Australia
Fantastic service from Jan
Fantastic service from Jan, as always. Jan made the process of booking a Cruise for the first time, smooth and stress free. She is highly knowledgeable, friendly and approachable.
January 19, 2026
Reply from Hays Travel - St Andrews
Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and we hope you have a lovely holiday
Went in not knowing where we wanted to…
Went in not knowing where we wanted to go but with the help of Jan and the young lad (don’t know his name) they managed to direct us into the right direction and place. Always get great advice and help from this store.
January 19, 2026
Reply from Hays Travel - St Andrews
Thank you so much for your positive feedback, glad you managed to get something booked and have something to look forward too
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