Hays Travel - St Andrews Reviews 

663
TrustScore 5 out of 5

5.0

37 Bell Street, KY16 9UR St Andrews, GB


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Rated 5 out of 5 stars

We feel that Kath really knows us and knows the sort of things to steer us away from. As people get older they need the confidence that an experienced travel agent supplies. As a result we go to this... See more

Company replied

Rated 5 out of 5 stars

Jan’s experience in the travel world was very evident when we booked our holiday! We left with a holiday booked & paid for, and are now able to relax and look forward to it! We had done a lot of resea... See more

Company replied

Rated 5 out of 5 stars

We wouldn’t book our holidays anywhere else! Jan at Hays St Andrews is amazing at finding exactly what we’re looking for, whether we give her quite a specific list of must haves or when we don’t have... See more

Company replied

Rated 5 out of 5 stars

Knowledgeable staff who were very helpful, making sure that the holiday we booked was the right one for us.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 37 Bell Street, KY16 9UR, St Andrews, United Kingdom

  • 01334756087

5.0

Excellent

TrustScore 5 out of 5

663 reviews

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5.0

All reviews

(663)

117,250 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Always very helpful in booking holidays and hotels and extremely nice staff. We always choose Hays Travel when going on holiday

January 18, 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and we hope you have a lovely holiday

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

January 17, 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and we hope you have a lovely holiday

Rated 5 out of 5 stars

Great travel agents and very friendly

Great travel agents and very friendly. Helped with hotels to look at..

January 14, 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and have a great holiday when it comes

Rated 5 out of 5 stars

Simply the best.

I had a difficulty with my booking and Jan and Shirley sorted it for me in 5 minutes. They are always extremely helpful and knowledgeable and for this reason Hays is my go to travel agent.

January 8, 2026
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Reply from Hays Travel - St Andrews

Thank you for your positive feedback and for using Hays Travel St Andrews. Always nice to have a holiday to look after you

Rated 5 out of 5 stars

Excellent service

Excellent service, from our request knew exactly what we wanted and found it very quickly. Delighted with options provided, which made decision making easy.

January 14, 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and it is great to have a holiday to look forward too

Rated 5 out of 5 stars

Round Scotland August 1st2026

I had learned of the Rosyth trip and was swithering . By chance I saw the very trip in the window in Bell street in St Andrew’s. With the good and kind attention I decided to book.

January 4, 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and it is great to have a holiday to look forward too

Rated 5 out of 5 stars

Quick & easy booking

Jan makes the booking process so easy and goes above & beyond for customers. Jan always gives several options and explanations of resorts/transfers/flights

January 11, 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and it is great to have a holiday to look forward too

Rated 5 out of 5 stars

Went in just to enquire about a break

Went in just to enquire about a break. We were looked after by Jan who asked a few questions to get a feel of what we were looking for and she showed us 3 or 4. She was very knowledgeable and had been to a couple of the places so had first hand experience. At the end of half a hour we decided just to go ahead and book.

December 30, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and it is nice to have a holiday to look forward too

Rated 5 out of 5 stars

Another holiday booked with no fuss

Another holiday booked with no fuss. Kath was brilliant told her what I wanted and she found the perfect break within budget.

January 7, 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays travel in St Andrews and it is nice to have a holiday to look forward too

Rated 5 out of 5 stars

Holiday Booking

Cath at St Andrew’s went to great lengths to get the holiday that we wanted, excellent service

January 7, 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review, we appreciate you booking in Hays in St Andrews and it is nice to have a holiday to look forward to!

Rated 5 out of 5 stars

Lovely helpful staff

I so much prefer to book my holiday in store than on-line and Jan made that possible with a great price fir my desired holiday

December 30, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to provide your positive feedback. Always nice to have a holiday to look forward too

Rated 5 out of 5 stars

Very friendly atmosphere and team.

Very friendly atmosphere and team.
Felt nothing was too much trouble

December 31, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review, we appreciate you booking in Hays in St Andrews and it is nice to have a holiday to look forward to!

Rated 5 out of 5 stars

Just back from the Caribbean cruise…

Just back from the Caribbean cruise went into hays travel in St Andrews to book another one. Kath was so good and arranging this for us in 2027 really looking forward to it thank you Kath.

December 24, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review, we appreciate you booking in Hays in St Andrews and it is nice to have a holiday to look forward to!

Rated 5 out of 5 stars

Very helpful friendly knowledgeable…

Very helpful friendly knowledgeable staff

December 30, 2025
Hays Travel - St Andrews logo

Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays travel in St Andrews and it is nice to have a holiday to look forward too

Rated 5 out of 5 stars

Easy booking

Nice and easy well advised about everything

December 15, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review, we appreciate you booking in Hays in St Andrews and it is nice to have a holiday to look forward to!

Rated 5 out of 5 stars

Hays Travel Consultant Jan

Hays Travel Consultant Jan, as always very pleasant, helpful and eager to assist.

December 7, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to provide your positive feed back . Always nice to have a holiday to look forward too .

Rated 5 out of 5 stars

Great service as usual from Jacob

Great service as usual from Jacob

December 10, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to provide your positive feedback. Always nice to have a holiday to look forward too

Rated 5 out of 5 stars

Excellent shop and staff

Every time you go into Hays Travel St Andrews you are met with a smile and welcome from all staff making the start of your experience a comfortable and easy one. Kath especially makes us feel important and listens to exactly what you want and where u want to go. She is extremely knowledgeable and will offer her own experiences and ideas if you’re stuck for where to go. We book all our holidays through Kath and have never had a bad experience yet. She is a credit to your shop.

November 26, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to provide your positive feedback. Always nice to have a holiday to look forward too

Rated 5 out of 5 stars

Phone conversations with Jacob

Jacob could not have been more helpful. Patient and he has a very good telephone manner.

December 9, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to provide your positive feedback. Always nice to have something to look forward too

Rated 5 out of 5 stars

Kath was brilliant helping me book a…

Kath was brilliant helping me book a holiday

December 2, 2025
Hays Travel - St Andrews logo

Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and it is nice to have a holiday to look forward too

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