Hays Travel - St Andrews Reviews 

663
TrustScore 5 out of 5

5.0

37 Bell Street, KY16 9UR St Andrews, GB


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Rated 5 out of 5 stars

We feel that Kath really knows us and knows the sort of things to steer us away from. As people get older they need the confidence that an experienced travel agent supplies. As a result we go to this... See more

Company replied

Rated 5 out of 5 stars

Jan’s experience in the travel world was very evident when we booked our holiday! We left with a holiday booked & paid for, and are now able to relax and look forward to it! We had done a lot of resea... See more

Company replied

Rated 5 out of 5 stars

We wouldn’t book our holidays anywhere else! Jan at Hays St Andrews is amazing at finding exactly what we’re looking for, whether we give her quite a specific list of must haves or when we don’t have... See more

Company replied

Rated 5 out of 5 stars

Knowledgeable staff who were very helpful, making sure that the holiday we booked was the right one for us.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 37 Bell Street, KY16 9UR, St Andrews, United Kingdom

  • 01334756087

5.0

Excellent

TrustScore 5 out of 5

663 reviews

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5.0

All reviews

(663)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

Personal tailored service

Personal tailored service; as usual they got it spot on. Stayed in a wonderful hotel in Malta which by far exceeded my expectations. The whole trip was wonderful.

September 16, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to provide your positive feedback. So glad you had a wonderful time

Rated 5 out of 5 stars

Wonderful staff

Went intoHays and was greeted by Kath with a lovely smile and welcone. Couldn't have been more helpful in booking our holiday. Explaining about flight times and also arranging for assistance for us at the airport. We will always book with Hays. All staff in St Andrews are wonderful.

September 21, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to provide your positive feedback. Nice to have a holiday to look forward too

Rated 5 out of 5 stars

Jan at St

Jan at St. Andrews branch was extremely helpful and kept us fully informed during the whole booking process and was very prompt with her responses to all of our queries. Thank you for a great service.

September 18, 2025
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Reply from Hays Travel - St Andrews

Thank you so much for taking the time to provide your positive feedback. Lovely you have a holiday to look forward too

Rated 5 out of 5 stars

Helpful staff

Helpful staff, not rushed into anything.

September 20, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to provide your posiitive feedback. Nice to have a holiday to look forward too

Rated 5 out of 5 stars

Booking was easy

Booking was easy staff very helpful

September 11, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays travel in St Andrews and are always happy to help.

Rated 5 out of 5 stars

We had a lot of different and changing…

We had a lot of different and changing requirements. Kath dealt with all of these clearly explaining all our options. All with a smile.

September 5, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and it is nice to have a family holiday to look forward too

Rated 5 out of 5 stars

Great service

Very helpful, polite great service best travel agents

September 9, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays travel in St Andrews and it is nice to have a holiday to look forward too

Rated 5 out of 5 stars

Relaxed and reassuring

Staff were friendly, informative and helpful. They answered all our questions clearly and simply.

September 9, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays travel in St Andrews and it is nice to have a holiday to look forward too

Rated 5 out of 5 stars

Great helpful staff

Very helpful. Friendly staff. Gave dates and place and Jan came up with a package for us. We wouldn’t have a clue and were delighted

September 2, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays travel in St Andrews and it is nice to have a holiday to look forward too

Rated 5 out of 5 stars

Great experience at

Jacob was a star, professional and Knowledgeable
Thanks young man, you made our holiday choice so easy

September 7, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and it is nice to have a holiday to look forward too

Rated 5 out of 5 stars

Very good experience

Very good experience, our travel agent went above and beyond to help us decide on our honeymoon, took time and was very knowledgeable if we had any questions.

September 7, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We hope you both enjoy your honeymoon and thank you for booking with Hays in St Andrews

Rated 5 out of 5 stars

Kathleen is a great asset to Hqys Travel

Kathleen is amazing met everything that we we're looking for, this is the second time booking with Kathy don't think I'd use anyone else. can't wait to go back to Barbados to celebrate our silver wedding anniversary and show our daughter where we got married.

September 6, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We hope you have a great time and it is nice to have a holiday to look forward too

Rated 5 out of 5 stars

Great

Jan is fab. Takes away all the hassle of booking holiday and always finds us a nice hotel in a good location.

September 4, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time for providing your positive feedback. Always nice to have a holiday to look forward too

Rated 5 out of 5 stars

Great ,welcoming staff in your St…

Great ,welcoming staff in your St Andrews Branch who answered all our questions and gave us a lot of help

August 22, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. It is nice to have a holiday to look forward too and we are happy to have helped

Rated 5 out of 5 stars

Great staff.

Kath (manager?) was extremely helpful, took her time in order to give us a travel arrangement that would suit me well. Would definitely use them again.

August 23, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We are happy to have been of assistance to you and it is nice to have a holiday to look forward too

Rated 5 out of 5 stars

Great helpful service.

If you want an honest, efficient and friendly service then you can do no better than going into Hays Travel, St Andrews. Kath really helped us get a great holiday booked. Looking forward to next year.

August 17, 2025
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We are happy to have helped and it is nice to have a holiday to look forward too

Rated 5 out of 5 stars

Helpful and patient staff member

Helpful and patient staff member. I was looking at 2 options of holiday to Dutch bulb fields for myself and a friend. I had to keep phoning back as was consulting my friend by phone with all the info. The booking was made so easy by the Hays representative.

August 17, 2025
Hays Travel - St Andrews logo

Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We are happy to have been of assistance to you, and it is nice to have a holiday to look forward too

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