Kate was excellent and very very patient and understanding. We really did not know where we wanted to go, we just had a few rough dates and an approximate budget, but Kate went out of her way to find... See more
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See what reviewers are saying
Our first visit to Hays Travel was a speculative wonder in looking for a last minute break to get away. We were greeted by staff member James. With very little information from us he conjured up some... See more
Company replied
We use the St Annes Branch often usually 3 times per year and the service and attention to detail is excellent On this occasion we were served by a new member of staff in training who was assisted... See more
Company replied
Great service as always from Hayes Lytham St Annes. Booked 3 cruises in last few weeks. Very quick to respond to emails or phone calls Would always booked through these. Would highly recommend.... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Burlington Centre, FY8 1SB, St Annes, United Kingdom
- 01253807748
5.0
Excellent
1K reviews
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James in your st annes branch
James in your st annes branch, helped us achieve exactly what we wanted .His first hand personal experience and knowledge was invaluable.
January 6, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely review! We will be sure to pass on your lovely words onto James! Kind Regards, Team St Annes
James at hays st annes on sea was very…
James at hays st annes on sea was very efficient and helpful.
December 28, 2025
Reply from Hays Travel - St Annes
Thank you for your lovely review! We will be sure to pass on your lovely words onto James! Kind Regards, Team St Annes
Excellent knowledgeable service.
Excellent knowledgeable service from Travel Advisor James at St Annes Branch. Friendly and not pushy and willing to make enquiries on our behalf.
January 4, 2026
Reply from Hays Travel - St Annes
Thank you for the lovely review, It was lovely seeing you both again and I'm so glad we could find you the best deal for your next holiday James
Excellent experience
As always the staff at Hays go above & beyond to ensure all holiday requirements are met and they do all this with manners and a smile.
December 30, 2025
Reply from Hays Travel - St Annes
Thank you for your lovely review! We will be sure to pass your kind words onto John! Kind Regards, Ryley
Very helpful staff
December 16, 2025
Reply from Hays Travel - St Annes
Thank you for your 5* review! Kind Regards, Team St Annes
Riley at lytham st annes branch was…
Riley at lytham st annes branch was excellent she went through everything so I understood she was very patient and also called me back to let me know about my special assistance at the airport thank you Riley for everything
December 20, 2025
Reply from Hays Travel - St Annes
Thank you for your 5* review! It's was a pleasure to book your holidays! Kind Regards, Ryley
Reply from Hays Travel - St Annes
Thank you for the lovely review its always a pleasure to help you James
Great service as always from James…
Great service as always from James Bailey and all the staff at St. Annes.
December 5, 2025
Reply from Hays Travel - St Annes
Thank you so much for the lovely feedback!! It's always nice to see you both. Hope you both have a lovely Christmas from James & Team St Annes
Outstanding customer service
Booked a relocation cruise with James today who couldn't have been more helpful. Explained everything in great detail, found us a better cabin than we'd expected and phoned me same day to put us on later flight which we preferred. 5 star treatment !
December 6, 2025
Reply from Hays Travel - St Annes
Thank you for taking the time to leave James a 5* review! We are so glad to hear your recent experience with ourselves was 5* we hope to help you again in the future :) Kind regards, Team St Annes
The lady who did are booking was…
The lady who did are booking was brilliant. We are enjoying booking holidays with Hays at St. Anne's, they are so very helpful and informative.
November 28, 2025
Reply from Hays Travel - St Annes
Thank you for your lovely review! It was a pleasure to book your next holiday! Kind Regards, Ryley
Reply from Hays Travel - St Annes
Thank you for your 5* review! We appreciate your kind words :) Kind Regards, Team St Annes
Very helpful and took me through all…
Very helpful and took me through all the options, great advice
November 27, 2025
Reply from Hays Travel - St Annes
Thank you for your lovely review! We will make sure to pass on your kind words to James! Kind Regards Team St Annes
Reply from Hays Travel - St Annes
Thank you for your 5* review! Kind Regards, Team St Annes :)
Great experience booking our holiday
Great experience booking our holiday. The whole team in St. Annes are brilliant !
November 22, 2025
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! Kind Regards, Team St Annes
Excellent service
The young lady who dealt with me was most helpful and sorted out exactly what I wanted. I havnt used Hays travel before but I wouldn't hesitate in using them again
November 17, 2025
Reply from Hays Travel - St Annes
Thank you for taking the time to leave your 5* review! I am so pleased your first experience with Hays Travel was good :) Thank you again, Alanis
Great Experience with James At Hays St…
Great Experience with James At Hays St Annes, I contacted him to ask if there was any Blackfriday deals.for a cruise I was interested in, I sent Him The Details and Received a quote within The Hour. Followed Up With A Visit to the Store the following Morning to finalise. All sorted within the hour. Thankyou James.
November 16, 2025
Reply from Hays Travel - St Annes
Thank you for taking the time to leave this great review for James! We are so pleased you found his service to be efficient and quick. Kind regards, Team St Annes
Reply from Hays Travel - St Annes
Thank you for leaving your 5* review, we will be sure to pass your kind comments onto James :) Kind regards, Team St Annes
Very nice helpful assistant
Very nice helpful assistant. Peasant experience and easy holiday booking.
November 12, 2025
Reply from Hays Travel - St Annes
Thank you for your 5* review! It's was a pleasure to book your holiday! Kind Regards, Ryley
Confidence.
Our new cruise was booked promptly and with everything we requested. We have confidence with the people we see and always use the St Anne's branch.
November 12, 2025
Reply from Hays Travel - St Annes
Thank you for taking the time to leave your 5* review! Kind regards, Team St Annes
Reply from Hays Travel - St Annes
Thank you for taking the time to leave your 5* review! Kind regards, Team St Annes
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