Our first visit to Hays Travel was a speculative wonder in looking for a last minute break to get away. We were greeted by staff member James. With very little information from us he conjured up some... See more
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We use the St Annes Branch often usually 3 times per year and the service and attention to detail is excellent On this occasion we were served by a new member of staff in training who was assisted... See more
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Great service as always from Hayes Lytham St Annes. Booked 3 cruises in last few weeks. Very quick to respond to emails or phone calls Would always booked through these. Would highly recommend.... See more
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I made an appointment, which was great, I didn’t realise you could do that. I was made to feel very welcome and James listened to what I wanted from my trip and we managed to book the perfect spot.... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Burlington Centre, FY8 1SB, St Annes, United Kingdom
- 01253807748
5.0
Excellent
1K reviews
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Very knowledgeable agent who was full…
Very knowledgeable agent who was full of useful advice about the resort. Made the whole process painless.
February 4, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! We will be sure to pass on your kind words to James :) Kind Regards, Team St Annes
Reply from Hays Travel - St Annes
Thank you for leaving us this 5* review! Great to hear how your experience was :) Kind Regards, Team St Annes
Excellent service
All the travel consultants were patient, helpful and kind - thank you.
February 5, 2026
Reply from Hays Travel - St Annes
Thank you for taking the time to leave your kind review! I am so pleased your recent experience with us was excellent :) Kind regards, Alanis
Helped with all are needs and very…
Helped with all are needs and very informative of the resourt
February 5, 2026
Reply from Hays Travel - St Annes
Thank you for your 5* review! We will be sure to pass on your words to James! Kind Regards, Team St Annes :)
They don’t rush you into booking…
They don’t rush you into booking anything and they are so very helpful.
February 4, 2026
Reply from Hays Travel - St Annes
Thank you for your review! We are glad we could help and get your next holiday booked :) Kind Regards, Team St Annes
Reply from Hays Travel - St Annes
Thank you for your review! We are glad we could help and get your next holiday booked :) Kind Regards, Team St Annes
John the assistant was very efficient
John the assistant was very efficient, he sorted my holiday in no time, I was very impressed with him.
February 4, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! We will be sure to pass on your kind words to John! Kind Regards, Team St Annes :)
Old fashion service where the customer…
Old fashion service where the customer is appreciated .
January 26, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! We will be sure to pass on your kind words to James! Kind Regards, Team St Annes :)
Professionalism and care
Alanis spent time and professional know how on sorting out a complicated holiday package for us. Nothing was too much trouble and we ended up with exactly what we wanted.
January 31, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! We will be sure to pass on your kind words to Alanis! Kind Regards, Team St Annes :)
We book with Hayes 🙌
We book with Hayes because they are a friendly group. They are always helpful, great at giving advice and getting the best deal.
Just booked a month in Australia with a cruise as well. James did a great job with the planning.
January 22, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! We will be sure to pass on your kind words to James! Kind Regards, Team St Annes :)
Booking my cruise
The person that I saw was efficient and took notice of my requirements. I booked and paid for my holiday there and then
January 29, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! It was a pleasure to book you on your next trip! Kind Regards, Ryley
Such friendly and efficient staff
They are always so helpful, very friendly and they go above and beyond to make sure you get the holiday you're looking for.
January 28, 2026
Reply from Hays Travel - St Annes
We appreciate your kind words! We are so happy to hear that our team could provide such helpful and friendly service to ensure you find the perfect holiday. Kind regards, Team St Annes
Another repeat of the excellent service…
Another repeat of the excellent service I receive from Hays at st Annes
January 27, 2026
Reply from Hays Travel - St Annes
Its always a pleasure many thanks once again . John
James was exceptionally helpful
James was exceptionally helpful, he calculated a range of options- nothing was too much trouble! I would definitely recommend using Hays Travel.
January 27, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! We will be sure to pass on your kind words to James! Kind Regards, Team St Annes :)
Quick holiday in a few days
Wanted some guidance for a quick holiday in a few days. Was very helpful and good advice and I think the price was great
January 23, 2026
Reply from Hays Travel - St Annes
We appreciate you taking the time to leave us a review. We're so happy to hear that our advice was helpful and that you were pleased with the price! Kind regards, Team St Annes
Reply from Hays Travel - St Annes
Thank you for your kind comment. John
Great patience of staff go in with 1…
Great patience of staff go in with 1 idea changed to 2 other places of destinations then back to original choice. No rush great support from Riley and additional support from John and James they never rushed us polite and professional always
January 25, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely review! It was a pleasure to book your next getaway :) Kind Regards, Ryley
Excellent service
Excellent service, from the welcome into the store to the knowledge and experience of the team.
January 24, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely review! We will make sure to pass on your kind words onto James! Kind Regards, Team St Annes
Great experience Kate found the prefect…
Great experience Kate found the prefect cruise for us.would definitely recommend.
January 23, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! Its always lovely seeing you both and I look forward to seeing you in the future Best regards, Kate
James at Hays listens.
James at Hays does what it says on the tin. He asks good questions, listens, offers advice and alternatives until he finds exactly what we were looking for and then checks with us before booking a holiday. He is also very patient- an essential quality in a very good sales person. Would highly recommend him.
January 23, 2026
Reply from Hays Travel - St Annes
Thank you the the lovely feedback, I'm glad we could find the holiday that you was looking for, Its always lovely seeing you both and I look forward to seeing you in the future James
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