Five star treatment Hayley was absolutely brilliant. Such a pleasure to be speaking to someone rather than trying to book a holiday on line. So knowledgeable and so helpful.
Company replied
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Five star treatment Hayley was absolutely brilliant. Such a pleasure to be speaking to someone rather than trying to book a holiday on line. So knowledgeable and so helpful.
Company replied
Very helpful in booking a family holiday of 10, 6 adults and 4 children. 3 rooms in total. Mentioned a Hays travel card which you pre load but doesn't incure any charges and can be used abroad and ge... See more
Company replied
Hayley was given a brief request as to what we were looking for, and she managed our expectations, brought our Xmas city trip to life as she’d been to Prague, recommended excursions, places to visit... See more
Company replied
We made a tentative enquiry on Friday. We were told that a colleague had recently been on board the ship we were considering, however she wasn't in that day but would be tomorrow. We were visiting the... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
71 High Street, PE9 2AW, Stamford, United Kingdom
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The lady at Hays Stamford was fantastic - friendly and knowledgeable (and patient!) I would happily give her 5 stars.
The only reason I have put 4 stars on the review is because I would have expected a travel agent to provide more than what I’m able to do myself online (this is the first time I’ve ever gone via an agency). I’ve booked this time with Hays specifically because of Kim, but I’m doubtful if I will book in the future as I think it’s slowed down my process by assuming there would be benefits from booking via an agency that I wouldn’t get going direct.

Reply from Hays Travel - Stamford
Excellent friendly efficient service for booking holiday and getting currency. Manager Hayley so helpful.

Reply from Hays Travel - Stamford

Reply from Hays Travel - Stamford
I didn’t realise I could just book flights with you, I had a bad experience trying to book online, I’m so glad I walked into your shop and greeted by Hayley Rose who was very helpful

Reply from Hays Travel - Stamford

Reply from Hays Travel - Stamford
Staff were great at helping to plan our holiday. I didn't really know where I wanted to go and after looking online for hours still no further ahead but after a chat I was helped to narrow down the search and given a few options to choose from. Great to be able to get answers and advice from someone. Thank you.

Reply from Hays Travel - Stamford
We were able to discuss what and where we wanted to go on holiday. The agent was very helpful and nothing was too much trouble. She was reassuring and able to find just what was wanted.

Reply from Hays Travel - Stamford
So very helpful,nothing was too much trouble. could not have booked on our own.

Reply from Hays Travel - Stamford
Hayley R and Paula were very helpful and professional can’t wait for our holiday now.

Reply from Hays Travel - Stamford
Hayley S who we dealt with in Stamford Branch was very polite and informative and went above and beyond to find us the perfect holiday.

Reply from Hays Travel - Stamford
Excellent service again, knowledgeable helpful member of staff who covered all my needs, who knew all about the holiday l requested

Reply from Hays Travel - Stamford
Your Staff.. My wife and I could not fault the whole experience, from the moment we walked in. Every one said "good morning!", we were offered tea and coffee, just made welcome. The experience of your staff made finding the right hotel so much easier.. The attention to detail and listening to the voice of the customer.. THANK YOU especially Paula who was our personal assistant for the booking.. We will very much come again for our next adventure.. Please pass on our grateful thanks to the team..

Reply from Hays Travel - Stamford
Staff at Hays Travel Stamford are always professional, polite and very efficient. Nothing is too much trouble and they work hard to sort out a holiday to fit your individual needs and requests. My wife and I are always happy to revisit to book our holiday. Paula was our holiday consultant. She was excellent and showed great patience and knowledge in helping us sort out our holiday to Croatia. We have always found the staff at the Stamford Office brilliant. Thank you.

Reply from Hays Travel - Stamford
Great travel expertise and helpful sensitive approach to our disablement issues.

Reply from Hays Travel - Stamford
Fantastic. Always excellent service. Friendly helpful staff, very approachable. Thanks Hayley S

Reply from Hays Travel - Stamford

Reply from Hays Travel - Stamford
The staff are so friendly and welcoming. The manager Hayley was really helpful and informative in helping us to choose and book our holiday. We like the security and convenience of booking in the travel shop and the staff will always answer any questions we have. Thank you

Reply from Hays Travel - Stamford

Reply from Hays Travel - Stamford
Popped into Stamford branch to look for a holiday to Lake Garda having had no luck trying to do this myself at home. Paula was both professional and friendly and showed me the options for a short break in October. She found me just what I was looking for and also managed to get me a good deal with a special January Hays offer . Would definitely book through this branch again

Reply from Hays Travel - Stamford
The staff were amazing, going above and beyond. Always there to answer any questions, and if they didn’t know they would find out and then phone or email me. Top notch service by top notch staff. So pleased with Hayley and the team at Stamford- Lincs. Thank you, for sorting my eight week multi trip out, Paul 👍🏼

Reply from Hays Travel - Stamford
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