Five star treatment Hayley was absolutely brilliant. Such a pleasure to be speaking to someone rather than trying to book a holiday on line. So knowledgeable and so helpful.
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See what reviewers are saying
Very helpful in booking a family holiday of 10, 6 adults and 4 children. 3 rooms in total. Mentioned a Hays travel card which you pre load but doesn't incure any charges and can be used abroad and ge... See more
Company replied
Hayley was given a brief request as to what we were looking for, and she managed our expectations, brought our Xmas city trip to life as she’d been to Prague, recommended excursions, places to visit... See more
Company replied
We made a tentative enquiry on Friday. We were told that a colleague had recently been on board the ship we were considering, however she wasn't in that day but would be tomorrow. We were visiting the... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
71 High Street, PE9 2AW, Stamford, United Kingdom
- 01780666052
4.9
Excellent
463 reviews
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Very helpful indeed
Very helpful indeed. Came out haven booked a holiday so that says it all. We have booked hays at Stamford a few times and always found all the girls very nice.
January 17, 2026
Reply from Hays Travel - Stamford
Thank you very much for your kind review ..from all the team at Stamford
Excellent service from all the staff…Highly recommended
Excellent service from all the staff and very helpful with everything.
Would recommend to anyone wishing to travel.
January 16, 2026
Reply from Hays Travel - Stamford
Thank you Alan, for taking the time to leave this positive review. I hope you have a lovely holiday, Hayley R.
They were helpful
They were helpful, knew what they were doing and booked a holiday for us without any fuss.
January 16, 2026
Reply from Hays Travel - Stamford
Thank you for leaving this review for me and thank you for booking with Hays Travel too. I hope you have a lovely trip. Hayley R
As before this has been a very good…
As before this has been a very good experience for us.The team we’re pleasant ,knowledgeable,efficient,got exactly what we wanted a very good price.You carnt best that for service
January 15, 2026
Reply from Hays Travel - Stamford
Hi Byron, thank you for your kind review, it was lovely to see you in store ~ Hayley
Izzy at Hays Stamford
Once again, Izzy at Stamford was fantastic.
We had already booked a cruise for January 2027, but felt we would need a break before that. Izzy was so helpful, polite and 100% on the ball, giving us options of all inclusive holidays in Greece and Cyprus.
I happened to mention that my husband had always wanted to see the views of the Norwegian Fforjds, and within 30 minutes, with Izzy's expertise and knowledge, we were booked on a cruise going to the Norwegian Fforjds in April.
Expert help and great coffee.
Thank you Izzy for helping us decide....once again.
January 11, 2026
Reply from Hays Travel - Stamford
Thank you for your lovely review, its a pleasure to see you in store ~ Izzy
Reply from Hays Travel - Stamford
Thank you for your review , it was a pleasure to book you both... Paula
Really helpful and patient
Really helpful and patient, I went in with a different time for the holiday to what we discussed and priced up and there was no problems at all with them changing it and doing new quotes. We have booked with hays for last 3 big holidays and it’s always been so straight forward
January 8, 2026
Reply from Hays Travel - Stamford
Thank you so much for leaving this lovely review Danielle. It was a pleasure to book your holiday for you, Paula.
Very helpful
Very helpful, patient assistant, credit to the company, got me exactly what I wanted. Xxxxx
January 8, 2026
Reply from Hays Travel - Stamford
Hello Hazel thank you so much for this lovely review, it was a pleasure to book your holiday to Fuerteventura for you.
-Paula
took time to find the holiday we needed
December 17, 2025
Reply from Hays Travel - Stamford
Thank you for taking the time to leave this positive review and thank you for booking with us here at Hays Travel. Hayely R
Hayley was super helpful and friendly…
Hayley was super helpful and friendly in helping me choose my holiday 😊
December 24, 2025
Reply from Hays Travel - Stamford
Hi Paula, thank you for your kind review, it was a pleasure to book your holiday ~ Hayley
Reply from Hays Travel - Stamford
Thank you for taking the time to leave this positive review. It was a pleasure to book your holiday for you, Kim.
Hayley Rose was so helpful in booking…
Hayley Rose was so helpful in booking our trip, she was quite knowledgable of Finland and gave good advice , in order for us to make the decision to book our up coming trip , will definitely use again
November 26, 2025
Reply from Hays Travel - Stamford
Thank you so much for your positive feedback. It was a pleasure helping you find what you were looking for.
What a refreshing experience
What a refreshing experience, Hayley at your Stamford branch was absolutely fantastic very very professional and gave us all the needs to have a fantastic holiday. We have now booked another holiday with her and again she’s sorted everything out for us.
She is an absolute pleasure to deal with.
Extremely satisfied customers🙂
Garry and Angela Hallam.
November 26, 2025
Reply from Hays Travel - Stamford
Hi Garry and Angela, thank you for your kind review, it was lovely to see you in store ~ Hayley
Hayley Rose is very knowledgeable and…
Hayley Rose is very knowledgeable and efficient. Hayley makes me feel well looked after.
November 15, 2025
Reply from Hays Travel - Stamford
Thank you for kind review, it was a lovely to see you in store ~ Hayley
Reply from Hays Travel - Stamford
Thank you for your lovely review, it was a pleasure to arrange your holiday... Paula
As always staff are very friendly and…
As always staff are very friendly and knowledgeable. Nothing is too much trouble. No pressure to book on the spot either, although I did.
November 8, 2025
Reply from Hays Travel - Stamford
Hi Lesley, thank you for your kind review, it was lovely to see you in store ~Hayley
As usual a quick and professional…
As usual a quick and professional response to my enquiry resulting in making a booking from my contact in the Stamford branch
November 6, 2025
Reply from Hays Travel - Stamford
Thank you for taking the time to leave this positive review. Always a pleasure to book your lovely holidays for you, Hayley R.
Hayley was brilliant
Hayley was brilliant, she took the questions and ideas I had and was able to create an itinerary for my Safari that hit all the activities I wanted to see.
October 2, 2025
Reply from Hays Travel - Stamford
Many thanks for your lovely review, it was a pleasure to arrange your amazing holiday...Hayley
Excellent service
Helped instore by Hayley. She was incredibly helpful through the entire process.
October 14, 2025
Reply from Hays Travel - Stamford
Hi Mr West, thank you for your kind review, it was lovely to see you in store ~ Hayley
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