Hays Travel - Stamford Reviews 

464
TrustScore 5 out of 5

4.9

71 High Street, PE9 2AW Stamford, GB


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Rated 5 out of 5 stars

Five star treatment Hayley was absolutely brilliant. Such a pleasure to be speaking to someone rather than trying to book a holiday on line. So knowledgeable and so helpful.

Company replied

Rated 5 out of 5 stars

Very helpful in booking a family holiday of 10, 6 adults and 4 children. 3 rooms in total. Mentioned a Hays travel card which you pre load but doesn't incure any charges and can be used abroad and ge... See more

Company replied

Rated 5 out of 5 stars

Hayley was given a brief request as to what we were looking for, and she managed our expectations, brought our Xmas city trip to life as she’d been to Prague, recommended excursions, places to visit... See more

Company replied

Rated 5 out of 5 stars

We made a tentative enquiry on Friday. We were told that a colleague had recently been on board the ship we were considering, however she wasn't in that day but would be tomorrow. We were visiting the... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 71 High Street, PE9 2AW, Stamford, United Kingdom

  • 01780666052

4.9

Excellent

TrustScore 5 out of 5

464 reviews

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4.9

All reviews

(464)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

I am not a seasoned traveler but the…

I am not a seasoned traveler but the whole experience by the staff at the shop in Stamford made myself feel very comfortable and will return again.

June 22, 2025
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Reply from Hays Travel - Stamford

Thank you, that's lovely to hear, it was a pleasure.... Charlotte

Rated 5 out of 5 stars

Birthday Present

I got a Hays Travel voucher as a birthday present and the two Hayley’s who helped with the transaction were excellent

June 20, 2025
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Reply from Hays Travel - Stamford

Hello Mr Jones, Thank you for taking the time to write this lovely review. We're glad we could help you with your amazing birthday present- The two Hayley's :)

Rated 5 out of 5 stars

The staff were so helpful

The staff were so helpful, kind, answered any questions I had. They tried to get the best deal for me and asked amongst themselves to give the most informative answers and information. Fantastic experience!!

June 9, 2025
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Reply from Hays Travel - Stamford

Thank you for leaving this kind review. I'm so glad we were able to get your amazing trip booked. Let us know how you get on, Hayley S.

Rated 5 out of 5 stars

Rui was brilliant and got our girls…

Rui was brilliant and got our girls holiday booked nice and quick 😁 we can’t wait!

June 12, 2025
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Reply from Hays Travel - Stamford

Thank you for taking the time to leave this review for me. It was a pleasure to get your holiday booked, I hope you have the best time, Rui.

Rated 5 out of 5 stars

Store manager was excellent

Store manager was excellent, she carefully listened to what we wanted and we found the perfect holiday, all booked and paid for. Thank you very much, we’ll be back again next year!

June 15, 2025
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Reply from Hays Travel - Stamford

Thank you for your lovely words. It was great to meet you both and find the perfect holiday for you. I look forward to seeing you again. Tracy.

Rated 5 out of 5 stars

NO rush, no stress

Friendly staff, consideration to all our requests for the type of stress free holiday we wanted and time taken to look at possible options.

June 10, 2025
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Reply from Hays Travel - Stamford

Hello Susan, Thank you for taking the time to write this lovely review. It was a pleasure to book your holiday to Menorca for you. Many thanks, Hayley

Rated 5 out of 5 stars

Excellent attentive advisor,listened to…

Excellent attentive advisor,listened to what I required, and changed the quote when my ideas changed

June 10, 2025
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Reply from Hays Travel - Stamford

Thank you for your kind words! I'm so glad to hear you felt listened to and well-supported throughout the process. It was a pleasure helping you find the right solution, and I'm always happy to adapt things as your needs evolve. If you need anything else, please don’t hesitate to get in touch! - Rui :)

Rated 5 out of 5 stars

Very good and very friendly

Very good and very friendly

June 4, 2025
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Reply from Hays Travel - Stamford

Thank you for taking the time to leave this positive review for me and thankyou for booking with Hays, Tracy.

Rated 5 out of 5 stars

Great experience every time and very helpful. Would highly recommend.

Love booking my holidays through Tracy as always an easy, pleasant and great experience. Great communication throughout and always a pleasure to deal with. Would highly recommend Tracy and Hays as they always look after you. Thank you again and look forward to booking with you again soon. Claire.

May 30, 2025
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Reply from Hays Travel - Stamford

Thanks Claire , it was a pleasure.... Tracy

Rated 5 out of 5 stars

Izzy of Stamford

Izzy was kind and patient with our enquirers that eventually finished with us booking our cruise.

June 4, 2025
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Reply from Hays Travel - Stamford

Thank you, it was a pleasure to arrange your lovely cruise...Izzy

Rated 5 out of 5 stars

We had a short time to take a holiday

We had a short time to take a holiday, and went to Hays in Stamford where we were delighted by the professional service delivered by Kaitlyn.
Kaitlyn showed us appropriate hotels and flights and we were booked for the holiday which started in two days. All the travel documents were printed and currency bought in the Agency. Seven days in Madeira, excellent holiday
The hotel Pestana Miradar was fine but when we arrived at 23:30 I was surprised that there was no coffee/tea etc. although there was a kettle. Mentioned this to reception the following day, to be told that the hotel do not supply such and they expect to guests to make their own arrangements. Interesting.

May 16, 2025
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Reply from Hays Travel - Stamford

Thank you very much for your kind review, I am pleased to hear you had an excellent holiday.... Kaitlyn

Rated 5 out of 5 stars

Our first time booking a holiday with Hays…

Our first time booking a holiday with Hays and will definitely be going back, from the first step in the door we were met by the lovely Hayley who very speedily got our holiday book. She was extremely helpful friendly and always had a smile what more could you ask for.

May 10, 2025
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Reply from Hays Travel - Stamford

Thank you so much for taking the time to leave this lovely review. Thankyou for booking with Hays, it was great to meet you both and get your lovely holiday booked, Hayley.

Rated 5 out of 5 stars

We have always booked through Hays…

We have always booked through Hays Travel but this is our first time with their Stamford team. Excellent service.

May 10, 2025
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Reply from Hays Travel - Stamford

Thank you for this amazing review. It was a pleasure to book your cruise for you.
- Hayley

Rated 5 out of 5 stars

Paula Bishop has excellent knowledge…

Paula Bishop has excellent knowledge and customer care - thank you Paula for booking our holiday x

May 8, 2025
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Reply from Hays Travel - Stamford

Thank you for taking the time to write this lovely review. It was a pleasure to book your holiday.
- Paula

Rated 5 out of 5 stars

Hays travel was very helpful as we are…

Hays travel was very helpful as we are not good at booking on line they did it all for us the staff was friendly found what we wanted sorted out insurance for us pleased with them and will go back again to book holidays and tell my family and friends how helpful they was really pleased

May 6, 2025
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Reply from Hays Travel - Stamford

Thankyou for your kind review, it was a pleasure to arrange your holiday.... Charlotte

Rated 4 out of 5 stars

Service…

Very friendly and helpful especially when the person was so young.

April 17, 2025
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Reply from Hays Travel - Stamford

Thank you very much for your kind review, it was a pleasure to arrange your holiday....Izzy

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