Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... See more
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The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward
Company replied
Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... See more
Company replied
Laura from Hays travel Stanley branch is amazing! Her knowledge and experience is brilliant! ⭐️⭐️⭐️⭐️⭐️
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
12 Front Street, DH9 0HX, Stanley, United Kingdom
- 01207 236000
4.9
Excellent
1K reviews
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Booked at the Stanley branch
Booked at the Stanley branch - Millie was absolutely fantastic & so patient from me booking then changing my holiday. She was amazing would definitely recommend xx
January 4, 2026
Reply from Hays Travel - Stanley
thankyou for taking the the time to review our service - we hope you all have a lovely time in Egypt :)
Happy sisters
Saw a holiday advertised on another Hays branch, phoned about it,got a quote from Millie. Phoned my sister about it and we both agreed it was a good price. Called in next day to book it,which Millie did no problem.......happy sisters
January 9, 2026
Reply from Hays Travel - Stanley
thankyou so much for reviewing our service - it was a pleasure booking your holiday - thanks Millie
Reply from Hays Travel - Stanley
Thank you for taking the time to review our service - we hope you have a fab holiday - thanks Lyndsey
Went in to book a holiday for that week…
Went in to book a holiday for that week but there wasn’t a holiday to suit us , but ended up booking a holiday in the hotel and resort we love for April,the travel agent was very patient with us and viewed many options for us, she was well advised and very pleasant.
December 30, 2025
Reply from Hays Travel - Stanley
Hi Mr & Mrs Shield,
Thank you so much for taking the time to leave me such a kind review.
I'm so pleased I managed to get you both booked up to your favourite hotel. It really is gorgeous!
I hope you both have the best time away in Tenerife.
kind regards, Millie :)
Friendly, helpful staff - we wouldn't go anywhere else.
We always use our local branch in Stanley and have gone there for a number of years. The staff are always friendly and helpful. We wouldn't go anywhere else.
January 3, 2026
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback, always happy to help and hope your have a lovely holiday to Majorca, Kind regards Rachel
Laura was our go to person as we gave…
Laura was our go to person as we gave dealt with her before. Nothing was to much trouble as trolled through different holidays. We booked one for my husband and one for myself. Great service as usual. ❤️
January 6, 2026
Reply from Hays Travel - Stanley
Thank you so much for taking the time to leave such kind feedback it was a pleasure. I hope you have another great holiday in Gran Canaria. Kind Regards Laura :)
The staff were extremely helpful and…
The staff were extremely helpful and knowledgeable, nothing was a problem at the Stanley office
January 5, 2026
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback I hope you have a great holiday back in Malta- Kind Regards Laura :)
Lindsay was great from the beginning
Lindsay was great from the beginning, was lovely to be offered a mince pie and bucks fizz from her colleagues. Everything was explained clearly about the cruise 🛳
December 24, 2025
Reply from Hays Travel - Stanley
Thank you so much for your kind words I hope you both have an amazing time on your cruise and look forward to hearing all about it. Thanks Lyndsey
Laura always goes above and beyond to…
Laura always goes above and beyond to book us the perfect holiday can’t thank her enough.
December 20, 2025
Reply from Hays Travel - Stanley
Thank you so much for your kind words I hope you both have an amazing time in America. Thanks Laura
Hays travel in Stanley is brilliant
Hays travel in Stanley is brilliant. I am over70 and have not really travelled abroad. However with a new lease of life I have been guided towards a very successful river cruise last year and have just booked to go to Gran Canaria in January having already booked a Lake Como holiday in June. The staff are so pleasant and so helpful. Nothing is a problem for them. Can’t recommend them enough.
December 10, 2025
Reply from Hays Travel - Stanley
Thank you so much for your kind comments I hope you both have an amazing time in Gran Canaria and look forward to seeing you both in branch again soon. Thanks Lyndsey
A very satisfied customer
A good experience booking our next holiday. Courteous Friendly & Knowledgeable member of staff. A satisfied customer & would definitely use Hays Travel again.
December 17, 2025
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback I hope you and your family have a lovely holiday in Fuerteventura . Kind Regards Laura :)
Fantastic service as always xxx
November 30, 2025
Reply from Hays Travel - Stanley
Hi Amy,
thank you so much for taking the time to leave such a kind review!
i hope you all have the best time in Benidorm and turkey
many thanks, Millie :)
Very friendly and helpful staff
Very friendly and helpful staff. Booked our family holiday for us. Great service
November 26, 2025
Reply from Hays Travel - Stanley
Thank you for taking to the time to leave your kind feedback- I hope you and your family have a fantastic time on your cruise . Kind Regards Kelly :)
Always happy to help and price match
Always happy to help and price match. Great for me as I have a consistent local contact if I have any questions or issues.
November 22, 2025
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback- I hope you have a great holiday to Bulgaria Kind Regards Rachel :)
Loverly service the staff are always…
Loverly service the staff are always happy to help getting us the best deal they can for our holidays 🥰
November 11, 2025
Reply from Hays Travel - Stanley
hi Janice,
thank you so much for taking the time to leave such a kind review. we hope you both have the best time in Cyprus.
many thanks, Laura :)
Excellent service as always
Excellent service as always, it’s great that we still have a local agent that knows what we want from our holiday and can match online prices
November 16, 2025
Reply from Hays Travel - Stanley
Thanks so much for rating our service - we hope you have a fab time in Tunisia :)
Thanks Lyndsey
Laura at stanley shop was very helpful…
Laura at stanley shop was very helpful and useful , she sorted our holidsy for next year giving me all options untill i found the one that suits us , thata priceless , she also sorted our check in and printed off our passes , it made me really happy
November 12, 2025
Reply from Hays Travel - Stanley
Thank you for leaving your lovely feedback, I hope you both have a lovely holiday to Lake Garda and hope to help you again in the future. Kind regards Laura.
Very friendly
Very friendly. They go out of their way to make sure we get what we want -hotel and coach seating
November 11, 2025
Reply from Hays Travel - Stanley
Thank you so much for leaving your review it was a pleasure booking your coach trip
thanks Laura
Friendly listened to my holiday needs
Friendly listened to my holiday needs. Super efficient definately use again
September 23, 2025
Reply from Hays Travel - Stanley
Thank you for leaving your kind review. I hope you have a lovely holiday to Tenerife and hope to help again in the future. Kind regards Kelly
Reply from Hays Travel - Stanley
Thank you so much for your kind comments I hope you have an amazing time on your cruise. Thanks Rachel
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