Hays Travel - Steph Haden Reviews 

Steph never fails to provide me with the best service. Always personal, attentive, informative and honest. Steph is always very patient with my questions and goes above and beyond to book my family the perfect holiday. I have been booking through Steph for many years and will continue to do so. Thank you Steph, already looking forward to the next one!

Brilliant.. always there to advise, will continue to book my holidays with Steph

Steph was very helpful, friendly & efficient.

As always, exceptional service from Steph, going above and beyond to ensure we get exactly what we are looking for in our holiday.

Steph has been lovely to work with booking our holidays. We now have 2 exciting holidays to look forward to. She has given us suggestions, answered any questions we had very quickly and once we decided was really quick and efficient in getting them booked and all the confirmations sent out to us. Not once did she try and rush or push us into booking. We will certainly book through her again. Thanks Steph for all your help.

Steph has been helping us with our holidays for several years. Our daughter is in a wheelchair and needs the hotel to be accessible for her. Steph is very helpful and spends a lot of time and effort finding us the right place at the right price.
So thank you Steph for all your time and support

Steph has been extremely helpful, provided lots of information and a great service provided all round. Thank you

Steph was able to find, book and price match the holiday we had seen. All sorted in a morning. Great service from Steph as usual.

Steph Haden was so plesent and helpful she got us everything we wanted that is why we always book with her

5 star service again, used steph multiple times now wouldn't use anyone else

Steph was great at advising us for a cruise with young children. Would highly recommend.

Excellent customer service from a knowledgeable consultant.

Steph is brilliant at finding and booking holidays! We have booked 2 cruises so far.
Creates a very personal service from start to finish.
She is efficient at getting the confirmations and paperwork sent out, i would definitely recommend using steph to book future holidays! Thank you 😊

Massive thank you to Steph for organising an amazing Disneyland Paris trip for my Mum’s birthday and my nephew Hunter’s 4th birthday! ✨🎂🏰

Steph sorted absolutely everything for us — flights, hotel accommodation within a 10 minute walk to the parks, and even made sure the hotel had a swimming pool which was perfect after long days in the parks.

The package included 3 day park tickets, meal packages, an extra special character banquet, and even a Mickey Mouse birthday cake for Hunter which made the trip feel really magical. 🎉🐭

Nothing was too much trouble, the prices were really good, and the whole process was stress free from start to finish. Her customer service was fantastic and you can tell she genuinely cares about making trips special for families.

Highly recommend Steph if you want someone who goes the extra mile and takes the hassle out of planning a big trip!

I can’t thank Steph enough for all her help planning our holiday to Thailand! From start to finish her service was fantastic — friendly, professional, and incredibly patient while helping us find the perfect trip.

She really listened to what we wanted and put together an amazing holiday that we’re so excited about. Nothing was ever too much trouble, and she made the whole booking process completely stress-free.

I would highly recommend Steph to anyone looking to book a holiday, and I wouldn’t hesitate to use her again in the future. Thanks again for everything!

Really easy to book and v helpful, quickly sorted my exact cruise package . Will use again for next years holiday .

Steph is an excellent travel agent I’ve used numerous times, and she never disappoints. She’s reliable, responsive, and always goes the extra mile to find the best options. Every trip she’s arranged has been smooth and stress-free. Highly recommend!

Steph was brilliant from start to finish, gave me lots of affordable options and was very quick in replying when we needed to make tweaks to the booking. All documents were emailed over asap and I feel I have everything I need for an enjoyable trip.

As always Steph is amazing, finds you exactly what you are looking for, for the perfect holiday

We have used Steph at Hays travel for several bookings now. She always finds us just what we want. She's spends the time looking, we go back and forth a bit adjusting things and she is always patient and gets us the best deals. Very much recommend her.