Hays Travel - Steph Haden Reviews 

5 star service again, used steph multiple times now wouldn't use anyone else

Steph was great at advising us for a cruise with young children. Would highly recommend.

Excellent customer service from a knowledgeable consultant.

Steph is brilliant at finding and booking holidays! We have booked 2 cruises so far.
Creates a very personal service from start to finish.
She is efficient at getting the confirmations and paperwork sent out, i would definitely recommend using steph to book future holidays! Thank you 😊

Massive thank you to Steph for organising an amazing Disneyland Paris trip for my Mum’s birthday and my nephew Hunter’s 4th birthday! ✨🎂🏰

Steph sorted absolutely everything for us — flights, hotel accommodation within a 10 minute walk to the parks, and even made sure the hotel had a swimming pool which was perfect after long days in the parks.

The package included 3 day park tickets, meal packages, an extra special character banquet, and even a Mickey Mouse birthday cake for Hunter which made the trip feel really magical. 🎉🐭

Nothing was too much trouble, the prices were really good, and the whole process was stress free from start to finish. Her customer service was fantastic and you can tell she genuinely cares about making trips special for families.

Highly recommend Steph if you want someone who goes the extra mile and takes the hassle out of planning a big trip!

I can’t thank Steph enough for all her help planning our holiday to Thailand! From start to finish her service was fantastic — friendly, professional, and incredibly patient while helping us find the perfect trip.

She really listened to what we wanted and put together an amazing holiday that we’re so excited about. Nothing was ever too much trouble, and she made the whole booking process completely stress-free.

I would highly recommend Steph to anyone looking to book a holiday, and I wouldn’t hesitate to use her again in the future. Thanks again for everything!

Steph is an excellent travel agent I’ve used numerous times, and she never disappoints. She’s reliable, responsive, and always goes the extra mile to find the best options. Every trip she’s arranged has been smooth and stress-free. Highly recommend!

Steph was brilliant from start to finish, gave me lots of affordable options and was very quick in replying when we needed to make tweaks to the booking. All documents were emailed over asap and I feel I have everything I need for an enjoyable trip.

As always Steph is amazing, finds you exactly what you are looking for, for the perfect holiday

I discussed with Steph the type of holiday I was thinking of booking. Quotes were received quickly and holiday booked. Steph has answered all my questions quickly and professionally and is lovely to deal with.

Steph at Hays Travel was absolutely brilliant. She made everything so easy from start to finish and took all the stress out of booking our family holiday. She was friendly, patient and nothing was ever too much trouble. I would 100% book with her again.

Explained what holiday I would like and the rest was taken care of.
Once again excellent service from Steph.
Thank you.

Trying to book a holiday for my daughters 18th was very daunting Steph was absolutely amazing very patient and found just what we was looking for
she took all the stress off me can’t wait to get there now
Will 100% use Steph again

Steph was excellent! She answered every query and question, even though I had lots! Steph was extremely knowledgable and I felt confident I was making the right decision booking our dream holiday with Steph.

Steph was so helpful & very patient with our ever changing requirements. She worked hard to get us the holiday we wanted at the best price.

Helpful, attentive and an excellent communicator! Hassle free holiday booking! Thank you Steph

Highly recommend Steph. I came across her page on FB and after scrolling through I seen a holiday that I liked. I sent an enquiry and Steph replied promptly giving me various different options. At no point was there any pressure to book but Steph went above and beyond and was more than happy to answer all of my questions. Cannot wait for the holiday we’ve booked and look forward to booking more in the future. Thanks Steph!

Steph was amazing, she walked me though the options available and helped me plan the 3 days to get the best deals and most value for money

I have been asking Steph for Lapland quotes for the past few years and she was always really helpful and accommodating, even though I never ended up booking! So I knew that I wanted to go with Steph when I finally decided to take the plunge! This time around Steph was again really helpful and answered all of my questions as well as adapting the quotes to suit my family’s needs, nothing was too much trouble! A lovely, personalised service!