I’ve booked a number of holidays through Steph and she is always very helpful, she responds quickly, nothing is ever too much for her, she knows her stuff and is always professional. Thanks Steph!
Location
Switch locationPersonal Travel Consultant Stephanie Pitcher, B75 7ES Birmingham, GB
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Highly recommend Hays. I spoke to Steph Pitcher who was amazing! So helpful! I told her what I wanted and she went over a few holidays within my budget and it was easy to pick our fave. So straight fo... See more
As always , Steph is always available to assist us with our booking . What has been an awful 6 months , Steph has gone above and beyond to help us sort out what was a very distressing time , right up... See more
Our agent Stephanie Pitcher is Fantastic!! We’ve never been able to travel abroad due to family limitations, so we’re complete amateurs when it comes to booking holidays. Stephanie provided an exce... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Stephanie Pitcher, B75 7ES, Birmingham, United Kingdom
- 0121 3742838
4.9
Excellent
301 reviews
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Agent was Very knowledgeable listened…
Agent was Very knowledgeable listened to what we wanted.
Very pleased with the service would book again through agent.
January 17, 2026
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review Julie, it was a pleasure to help and thank you for booking x
Very efficient
Very efficient, gets back to you straight away, with a friendly voice at the other of the phone
January 16, 2026
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review Aileen, was a pleasure to help and thank you for booking x
Holiday bookings
Stephanie was really helpful with booking my holiday, friendly and efficient.
January 8, 2026
Reply from Hays Travel - Stephanie Pitcher
Thank you for taking the time to leave a review Lauren, it was a pleasure to help :)
Steph was very helpful and dealt with…
Steph was very helpful and dealt with my enquiry straight away. Nothing was to much trouble.
January 14, 2026
Reply from Hays Travel - Stephanie Pitcher
Thank you for a lovely review Steve, appreciate your booking and support :)
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review Julie, and your continued support, always appreciated x
Excellent service
Excellent service. Stephanie always provides an excellent service with detailed information and useful information about every holiday.
January 12, 2026
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review Keith, and for your continued support, it really is appreciated x
Steph never fails to deliver
Steph never fails to deliver . Fabulous personal service and always listens to our requests.
Will advise regarding better options , and best value for money . Our holidays always tailored to out needs. Thankyou .
January 10, 2026
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review Sarah, and for your continued support, it is always appreciated x
Absolutely great price for my Chicago…
Absolutely great price for my Chicago trip.
Steph made the whole booking experience so quick and easy.
3rd time booking directly with her and will definitely do it for future holidays.
January 3, 2026
Happy customer ☺️
Steph is always patient and gives me full support when I’m looking for holidays . I never feel pressured into booking anything. Steph is always at the end of the phone and always happy to help with any questions I have. She is always professional and always happy to go through things step by step with me . I wouldn’t use anyone else to book my holidays ☺️
January 1, 2026
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review, always a pleasure to help and thank you for your continued support x
Stephanie made the whole experience…
Stephanie made the whole experience easy and was very helpful. She always communicated clearly and quickly. She was a brilliant help in booking our once in a lifetime holiday x
December 9, 2025
Steph is so knowledgable and helpful…
Steph is so knowledgable and really responsive to requests and booking holidays on short notice. Wouldn’t go anywhere else to book my holidays.
December 3, 2025
Stress free
Stephanie took the stress out of finding a holiday after letting her know what we wanted and then all we had to do was pick 😀
November 22, 2025
Excellent professional service would…
Excellent professional service would highly recommend
November 22, 2025
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review, always a pleasure to help xx
After our friends recommendations I…
After our friends recommendations I sent Steph a message. Form just sending Steph an enquiry our holiday was sorted.
Steph was so helpful and nothing too much trouble. Would highly recommend.
November 13, 2025
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review Sandra, it was a pleasure to help x
Stephanie is always fantastic
Stephanie is always fantastic, wouldn’t use anyone else to book my holidays. Always does her best to find extra discounts too.
November 11, 2025
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review Michelle, always a pleasure and thank you for your continued support x
Excellent Service from Steph as usual
Excellent Service from Steph as usual. Nothing is too much trouble, even though I changed my mind numerous times.
November 8, 2025
Reply from Hays Travel - Stephanie Pitcher
Thank you for taking the time to leave a lovely review, always a pleasure to help x
I wouldn’t use ANYBODY else
Used Steph for years! Always offers sound and solid advice. More than helpful, contactable very quickly. As always just makes the whole ordeal so much easier when trying to find a holiday and then to booking it all. 5 stars ⭐️
November 12, 2025
Reply from Hays Travel - Stephanie Pitcher
Thank you for your continued support Paul it is very much appreciated xx
Great service
Always happy with the service received by Steph 😊. She is helpful and knowledgeable and the reason I am a repeat customer!!
November 11, 2025
Reply from Hays Travel - Stephanie Pitcher
Thank you for your continued support Sally and your lovely review I do appreciate it x
Sharm for Christmas
Straight forward, no hassle booking.
Steph provided what we asked for quickly & efficiently.
November 7, 2025
Reply from Hays Travel - Stephanie Pitcher
Thank you very much for the lovely review Louise, it was a pleasure to help and thank you for booking x
Steph was great with booking our trip…
Steph was great with booking our trip to Bulgaria in 2027. Very attentive and answered my queries in an excellent timely manner. Will definitely recommend Steph to family and friends thinking of booking their next adventure.
November 7, 2025
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review Dave, it was a pleasure to help and thank you for booking with me x
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