Craig who severed us in the Stirling store put no pressure on us to book right away. He gave us plenty of options and prices in the process of looking to book our trip to Disneyland Paris. We then fol... See more
Company replied
Location
Switch locationUnit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA Stirling, Scotland, GB
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I had a real challenge for Matthew but he took the time to look through many possible options and although he was unable to get me the exact dates (due to direct flights stopping in October!) we ended... See more
Company replied
Amanda is a star. Understood exactly what we wanted and went out of her way to be helpful. Pleasant,polite and friendly - a thoroughly nice experience Thank you
Company replied
Always a good experience in the Stirling branch of Hays Travel. The staff are very knowledgeable & friendly. Nothing seems to be a problem for them. They go above & beyond to get the holiday/flights t... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA, Stirling, Scotland, United Kingdom
- 01786497286
4.9
Excellent
644 reviews
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I didn't have to wait long to be seen
I didn't have to wait long to be seen, the information received was very helpful allowing me to choose the best option for me.x
June 20, 2025
Reply from Hays Travel - Stirling
Thanks for the review, we are pleased that your experience was positive. Amanda Branch Manager
Excellent Travel Agent
The reason we book at Hays is due to Amanda, she is a brilliant travel agent & we have booked a few times directly with her. Would highly recommend to friends too.
June 13, 2025
Reply from Hays Travel - Stirling
Kirsty thank you so much, this means a lot. Amanda Branch Manager
Great customer service
Great customer service. Craig was helpful and professional. Many thanks
June 22, 2025
Reply from Hays Travel - Stirling
Thanks for the feedback, it's much appreciated. Amanda Branch Manager
Staff were friendly and very helpful
Staff were friendly and very helpful. Nothing was a bother. Took time to run through everything. Highly recommend. Xxx
June 8, 2025
Reply from Hays Travel - Stirling
Thank you so much. We really do appreciate you trusting us with your holidays. Amanda Branch Manager
Craig asusual was very helpful and very…
Craig asusual was very helpful and very efficient as he knows what myself and my wife requires when we go on holiday thestaff in stirling are first class travel assistants Samuel jaffrey
June 12, 2025
Reply from Hays Travel - Stirling
Hi Sam, Thanks for using us again. I'll make sure Craig sees this. Amanda Branch Manager
Lovely helpful pleasant staff couldn't…
Lovely helpful pleasant staff couldn't do enough for us such a pleasure to have booked with Hays travel Stirling branch .
June 9, 2025
Reply from Hays Travel - Stirling
Thank you for your feedback, we really appreciate it. Amanda Branch Manager
Excellent customer service
This is the first time I have booked a holiday through Hays travel and have had excellent customer service from Matthew, Stirling Branch. From initial support with choosing a resort, hotel and being given all relevant information to being given support with checking in, choosing seats and full explanation on what to expect in Corfu, the service has been 100%. Thank you Matthew
June 8, 2025
Unprompted review
Reply from Hays Travel - Stirling
Thank you for taking the time to provide Matthew with feedback, he will really appreciate this. Amanda Branch Manager
Excellent customer service
Matthew is professional, knowledgeable and understanding of what we asked for. Great service, thank you
May 29, 2025
Reply from Hays Travel - Stirling
Thank you for taking the time to provide Matthew with feedback, he will really appreciate this. Amanda Branch Manager
Reply from Hays Travel - Stirling
Thank you so much for your feedback, it is much appreciated. Regards Amanda Branch Manager
Reply from Hays Travel - Stirling
Thank you so much for your feedback Linda, it is much appreciated. Regards Amanda Branch Manager
Nothing too much trouble from Craig…
Nothing too much trouble from Craig even suggesting it’s not for us very informative and knowledgeable about places didn’t care about time taken to pick a holiday he said I’m here to make it the best holiday I can . Very pleased with hays travel as always they make you their priority! 100% recommendations from me
June 2, 2025
Reply from Hays Travel - Stirling
Hi Ian, thank you. It means alot to get great feedback like this. Amanda Branch Manager
Very helpful
May 20, 2025
Reply from Hays Travel - Stirling
Thanks for your feedback, It's greatly appreciated. Craig Assistant Manager
Clean and welcoming environment
Clean and welcoming environment.
Staff are polite and very accommodating, nothing was too much trouble.
May 25, 2025
Reply from Hays Travel - Stirling
Thanks for your feedback, It's greatly appreciated. Craig Assistant Manager
Polite staff
Polite staff, well spoken good English
Very kind, thoughtful & extremely helpful
April 30, 2025
Reply from Hays Travel - Stirling
Thank you for taking the time to provide feedback. Amanda Branch Manager
professional helpful service
May 20, 2025
Reply from Hays Travel - Stirling
Thank you for taking the time to provide feedback. Amanda Branch Manager
Great service
Amanda was very friendly, knowledgeable, and found answers to all of our questions within a short time helping us weigh up our options and find the perfect match of holiday for us.
May 11, 2025
Reply from Hays Travel - Stirling
Thanks for the feedback, it's much appreciated. Amanda Branch Manager.
Amanda is so professional
Amanda is so professional, knowledgeable and understanding of what we asked for. Great service!
May 9, 2025
Reply from Hays Travel - Stirling
Hi Eric, thanks for the feedback. This trip looks absolutely amazing. Amanda Branch Manager
Reply from Hays Travel - Stirling
Thanks for your feedback Darren, It's greatly appreciated. Amanda Branch Manager
Amanda was very informative and…
Amanda was very informative and friendly, very experienced and was able to get us the exact holiday we were after. We always use the Hays Travel Stirling when booking our holidays.
May 6, 2025
Reply from Hays Travel - Stirling
Thanks for your feedback Emma, It's greatly appreciated. Craig Assistant Manager
Matthew guided me through my Booking…
Matthew guided me through my Booking and took the time to explain everythin fully. Very pleasant and knowledgeable, he made it all so easy.
April 13, 2025
Reply from Hays Travel - Stirling
Thanks for your feedback, It's appreciated. Amanda Branch Manager
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