Hays Travel - Stockton Reviews 

778
TrustScore 5 out of 5

4.9

Unit 4, Wellington Square, TS18 1RH Stockton, GB


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Rated 5 out of 5 stars

Stockton Hays travel is just a wonderful place to book your travels,as soon as the door opens everyone says hello makes you so welcome ,and Daniel is just amazing helpful friendly takes the time to ex... See more

Company replied

Rated 5 out of 5 stars

We had a great experience booking our holiday with Louise at Hays Travel in Stockton. She booked our holiday for me and my husband, and the service was excellent from start to finish. I wanted... See more

Company replied

Rated 5 out of 5 stars

As always very friendly store .aimee was very knowledable and even when the computer system wasnt helping she found a way round it. She found us the best deal possible.Great atmosphere in the store

Company replied

Rated 5 out of 5 stars

Saw holiday advertised in another agents but went to Hays as they always give good service. Danielle showed us the holiday but we had to make sure the dates were OK so phoned up Danielle and booked, w... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 4, Wellington Square, TS18 1RH, Stockton, United Kingdom

  • 01642 613097

4.9

Excellent

TrustScore 5 out of 5

778 reviews

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4.9

All reviews

(778)

126,550 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful and professional, couldn't fault them.

July 19, 2026
Hays Travel - Stockton logo

Reply from Hays Travel - Stockton

Thanks so much for your review. I am glad we got you sorted and hope you have a lovely time! Danielle x

Rated 5 out of 5 stars

We had a great experience booking our…

We had a great experience booking our holiday with Louise at Hays Travel in Stockton. She booked our holiday for me and my husband, and the service was excellent from start to finish.

I wanted a deal that had already been taken down from the window, but Louise went out of her way to find it for us. Nothing was ever too much trouble, and she was always happy to help.

She was friendly, cheerful, and positive throughout the whole process, which made everything easy and stress-free.

I would definitely book with Hays Travel again because of the great service we received from Louise. She’s a real credit to the team. Thank you!

July 16, 2026
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Reply from Hays Travel - Stockton

Aww Sehreena, you nearly had my crying, haha. Thank you for such a lovely review :)
Im so glad we managed to get you what you wanted. See you soon, Louise. x

Rated 5 out of 5 stars

As always very friendly store .

As always very friendly store .aimee was very knowledable and even when the computer system wasnt helping she found a way round it. She found us the best deal possible.Great atmosphere in the store

July 16, 2026
Hays Travel - Stockton logo

Reply from Hays Travel - Stockton

Thank you Zoe for your review. And thank you for your patience with the computer issues! So glad we got you sorted and hope to see you again soon! Thanks Aimee :)

Rated 5 out of 5 stars

Danielle always goes above and beyond…

Danielle always goes above and beyond to find us our holiday,nothing is too much trouble.

July 12, 2026
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Reply from Hays Travel - Stockton

Thank you for the kind review Loretta! It's a pleasure to get you booked and I hope you have a lovely time :) Danielle

Rated 5 out of 5 stars

Stockton Hays travel is just a…outstanding

Stockton Hays travel is just a wonderful place to book your travels,as soon as the door opens everyone says hello makes you so welcome ,and Daniel is just amazing helpful friendly takes the time to explain everything,that are more like friends.well done Hays at Stockton

July 17, 2026
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Reply from Hays Travel - Stockton

Thank you so much for the kind words Karen! It was a pleasure to get you booked up and I hope you have a fab time! Danielle :)

Rated 5 out of 5 stars

Honest and reliable

Staff the best there is . Easy hassle free booking, yet giving you what you request you are looking for and offering helpful honest advice. Thanks again to Maddison

July 8, 2026
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Reply from Hays Travel - Stockton

Thanks for another lovely review Jenn. We can't wait to hear all about your adventures when you get back! Maddison :)

Rated 5 out of 5 stars

I've been away many times with the…

I've been away many times with the stress off doinbeverything my self
.but I've been to hard and they ate do helpfully no stress very k9nd and polite

July 1, 2026
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Reply from Hays Travel - Stockton

Thank you Peter, I am glad we got you sorted :) Have a brilliant time -Danielle

Rated 5 out of 5 stars

Madison at the Stockton store was…

Madison at the Stockton store was beyond helpful in taking the stress out of planning mine and my daughters trip to Japan. Thank you! Can't wait to go

July 7, 2026
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Reply from Hays Travel - Stockton

Thank you Jane, I am glad we got you sorted :) Have a brilliant time -Maddison

Rated 5 out of 5 stars

1st class service. Highly recommend Hays Travel for professional guidance.

The rep (Denise) was so attentive to our desires for a 2 week all inclusive holiday. She trawled the internet for ages. We are a bit "picky". We settled on a holiday flying from our local airport to Corfu.
She was pleasant and helpful. I would highly recommend Hays Travel.

June 30, 2026
Hays Travel - Stockton logo

Reply from Hays Travel - Stockton

Thank you Kath, I am glad we got you sorted :) Have a brilliant time -Danielle

Rated 5 out of 5 stars

Stockton helpful staff …

The girls are really helpful and booked us for holiday break we wanted for the dates we wanted
We use Stockton Hays because the ladies are so lovely Thanks you

July 5, 2026
Hays Travel - Stockton logo

Reply from Hays Travel - Stockton

Thank you for the lovely review! It's always a pleasure to get you booked up and we hope you have a lovely day :) Maddison

Rated 4 out of 5 stars

It was a quick and very reassuring…

It was a quick and very reassuring experience to book through Hayes.it did help that I had a fairly good idea where to go and when. Now looking forward to a nice relaxing holiday with no trouble at all. I would recommend to anyone to book through this company.

July 5, 2026
Hays Travel - Stockton logo

Reply from Hays Travel - Stockton

Thanks for the lovely review David, I'm so glad we got you booked up and I hope you have a lovely time! :) Aimee

Rated 5 out of 5 stars

I have many years bookings with hays…

I have many years bookings with hays travel, they go above and beyond to make the right decision.

June 21, 2026
Hays Travel - Stockton logo

Reply from Hays Travel - Stockton

Thank you for the kind words Joanne it's always a pleasure to get you booked up :D Danielle

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