We wanted to book a holiday in late December to somewhere warm. Danielle suggested Tenerife and told us about the different resorts on the island. We then picked costa Adeje and told her we wanted a... See more
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Louise and Dannielle at Stockton on Tees shop were absolutely fantastic. I entered wanting a 7 night stay in Greece / Algarve flying from Teesside. We then tried Tenerife all inclusive at Iberostar... See more
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We decided we wanted to join our son and daughter in law on a P&O cruise in October but they had booked ages ago so we weren't hopeful that it could be done but Hayes pulled the rabbit out of the bag... See more
Company replied
First class service again Danielle explained all our options even changing airport for a better flight time we left the shop very happy Thank you
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4, Wellington Square, TS18 1RH, Stockton, United Kingdom
- 01642 613097
4.9
Excellent
806 reviews
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The lady was really helpful with my…
The lady was really helpful with my booking,very friendly made it very easy with my booking.
June 16, 2026
Reply from Hays Travel - Stockton
Thank you for the kind review Peter. Glad we got you booked, hope you have a brilliant time :) Maddison
Reply from Hays Travel - Stockton
Hi Geoffrey - always a pleasure to have you in the store! Thanks for leaving me a review! Lindsey :)
Very friendly and welcoming atmosphere
Very friendly and welcoming atmosphere. Louise made the booking experience straight forward, informing us of our choices at each stage and explaining the differences so we were able to feel more confident in our chosen cruise.
June 5, 2026
Reply from Hays Travel - Stockton
Thank you for the kind review Alan! It was a pleasure getting you booked up :) Louise
Reply from Hays Travel - Stockton
Thank you so much for the lovely review Jessica! It was a pleasure to get you booked up and I hope you have an amazing time on the cruise! :) Maddison x
The travel agent that dealt with use…
The travel agent that dealt with use was fantastic. She went through everything for us. Certainly knows her job. Got a fantastic holiday for a good price overall. Well pleased.
June 7, 2026
Reply from Hays Travel - Stockton
Thank you for the lovely review Robert! It was a pleasure to get yous booked up and I'm glad we got you sorted :) Thanks, Danielle
Fantastic service once again from Danielle
Once again Danielle, has done an amazing job finding us not one but two holidays.
She makes the whole process so easy, and knows exactly what we need.
Fantastic service, and nothing is too much trouble.
May 24, 2026
Reply from Hays Travel - Stockton
Thank you for leaving such a lovely review, im glad we got another 2 holidays booked Speak soon Danielle x
Excellent service booked my holiday…
Excellent service booked my holiday from me ringing up to ask what was available to suit us went above and beyond so impressed and with the holiday price deal
May 28, 2026
Reply from Hays Travel - Stockton
Thank you so much for the kind words Elaine it was a pleasure to get you booked up! So glad we managed to find you a holiday at a fab price in the end :) Thank you for the goodies too! Maddison x
Helpful staff booking made easy
May 17, 2026
Reply from Hays Travel - Stockton
Thank you for leaving a lovely review im glad it was made an easy experience Thanks Louise
Reply from Hays Travel - Stockton
Thanks for taking the time to leave a review Melvyn! I am glad we got you booked
London city break
From the moment we walked into the shop we were looked after exceptionally well, the assistant, Louise, was so friendly and went the extra mile to give us as much information as possible, have used hays before and will continue to do so.
May 20, 2026
Reply from Hays Travel - Stockton
Thank you for this lovely review Michelle! I am so happy we got you booked and hope you have a fab time in London :)
A fair and accurate account of the…
A fair and accurate account of the proposed holiday
Loads of info 💯😊
May 16, 2026
Reply from Hays Travel - Stockton
Thanks for a lovely review Alan. I am so glad we got you booked up :)
As usual booking our holiday with Hays…
As usual booking our holiday with Hays was made easy by the really helpful staff.
May 10, 2026
Reply from Hays Travel - Stockton
Thank you for leaving such a lovely review, im sure you will have the best holiday Thanks Danielle
Hays experience
Pleasant staff. 3 star due to being told by one branch I could get assistance from any other branch. When I went into another branch I was told because each branch has its own atol code they were verry limited on how they could assist
May 10, 2026
Reply from Hays Travel - Stockton
Thank you for leaving a review and im really sorry for the mis communication regarding the other branch, i hope you have a fab holiday Thanks Danielle
Reply from Hays Travel - Stockton
Thank you for a lovely review, have the best holiday Thanks Natalie
Hays holidays
Always great service at Hays , Danielle helped us decide on our holiday, we have been going to Stockton on tees shop for a long time now.
May 6, 2026
Reply from Hays Travel - Stockton
Thank you for such a lovely review, im glad we got another holiday booked and im sure it will be fab Thanks Danielle
Very helpful and professional we need…
Very helpful and professional we need this service as we all can't use a computer wouldn't go anywhere else thank you x
May 14, 2026
Reply from Hays Travel - Stockton
Thank you for taking the time to leave a review, im glad we got you sorted thanks Lindsey
I left it late to book but we got it…
I left it late to book but we got it sorted so I could go and meet my brothers in arms soon thank you all👍
May 6, 2026
Reply from Hays Travel - Stockton
So glad we get could you booked at last minute! Have a fantastic time with your brothers in arms! Danielle x
Natalie was professional and made…
Natalie was professional and made booking my next holiday easy. Was full of the right information about holiday taxes etc! Will definitely be back to book my next holiday!
May 12, 2026
Reply from Hays Travel - Stockton
Hi Katie - Aw thank you for such a lovely review! I'm so glad we managed to get you all booked up and it will be a fantastic holiday! Thanks Natalie :)
Reply from Hays Travel - Stockton
Thanks for your review Jacqueline! Lindsey x
The easiest booking I’ve ever made
The easiest booking I’ve ever made, Lyndsey was really helpful, polite and explained things perfectly. I felt confident! 🌟🌟🌟🌟🌟
May 9, 2026
Reply from Hays Travel - Stockton
Hi Emma - So glad you are happy with the booking and service you received! Thanks for booking with us! Lindsey x
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