We wanted to book a holiday in late December to somewhere warm. Danielle suggested Tenerife and told us about the different resorts on the island. We then picked costa Adeje and told her we wanted a... See more
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Louise and Dannielle at Stockton on Tees shop were absolutely fantastic. I entered wanting a 7 night stay in Greece / Algarve flying from Teesside. We then tried Tenerife all inclusive at Iberostar... See more
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We decided we wanted to join our son and daughter in law on a P&O cruise in October but they had booked ages ago so we weren't hopeful that it could be done but Hayes pulled the rabbit out of the bag... See more
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First class service again Danielle explained all our options even changing airport for a better flight time we left the shop very happy Thank you
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4, Wellington Square, TS18 1RH, Stockton, United Kingdom
- 01642 613097
4.9
Excellent
806 reviews
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Madison at the Stockton store was…
Madison at the Stockton store was beyond helpful in taking the stress out of planning mine and my daughters trip to Japan. Thank you! Can't wait to go
July 7, 2026
Reply from Hays Travel - Stockton
Thank you Jane, I am glad we got you sorted :) Have a brilliant time -Maddison
1st class service. Highly recommend Hays Travel for professional guidance.
The rep (Denise) was so attentive to our desires for a 2 week all inclusive holiday. She trawled the internet for ages. We are a bit "picky". We settled on a holiday flying from our local airport to Corfu.
She was pleasant and helpful. I would highly recommend Hays Travel.
June 30, 2026
Reply from Hays Travel - Stockton
Thank you Kath, I am glad we got you sorted :) Have a brilliant time -Danielle
Reply from Hays Travel - Stockton
Thank you Carol, I am glad we got you sorted :) Have a brilliant time -Danielle
Did everything for mr with a warm friendly attitude. Reccomend to anyone.
Easy to book and friendly staff. Only place I go to book a holiday.
July 7, 2026
Reply from Hays Travel - Stockton
Thank you for the kind review Malcolm! It's always a pleasure to have you in our branch, we hope you have a fab time :) - Louise
It was a quick and very reassuring…
It was a quick and very reassuring experience to book through Hayes.it did help that I had a fairly good idea where to go and when. Now looking forward to a nice relaxing holiday with no trouble at all. I would recommend to anyone to book through this company.
July 5, 2026
Reply from Hays Travel - Stockton
Thanks for the lovely review David, I'm so glad we got you booked up and I hope you have a lovely time! :) Aimee
I have many years bookings with hays…
I have many years bookings with hays travel, they go above and beyond to make the right decision.
June 21, 2026
Reply from Hays Travel - Stockton
Thank you for the kind words Joanne it's always a pleasure to get you booked up :D Danielle
Very helpful and efficient booked our…
Very helpful and efficient booked our holiday in no time
Thank you 10/10
July 1, 2026
Reply from Hays Travel - Stockton
Thank you for the kind review Lesley! It was a pleasure to get you booked up and I hope you have a lovely time :) Louise
Saw holiday advertised in another…
Saw holiday advertised in another agents but went to Hays as they always give good service. Danielle showed us the holiday but we had to make sure the dates were OK so phoned up Danielle and booked, went in the next day and picked up the paperwork. Looked after superbly as usual.
June 30, 2026
Reply from Hays Travel - Stockton
Always a pleasure to have you in Brian! Thanks for booking! Thanks Danielle :)
Excellent service
Excellent service from the staff at Hays, Stockton. Looked after all of my requirements, thank you.
June 26, 2026
Reply from Hays Travel - Stockton
Hi Chas - Thank you for booking with us again, so glad we got you sorted for your daughters birthday! Natalie :)
Staff are wonderful pleasure going into…
Staff are wonderful pleasure going into store always made welcome my extended family
June 25, 2026
Reply from Hays Travel - Stockton
Thank you for such a lovely review, you are family and its always a pleasure Thanks Natalie
Love going into our local Hays Travel…
Love going into our local Hays Travel the staff are all so pleasant and helpful. Went in yesterday to price a holiday loved the price and booked it . Thank you Hays Travel
June 24, 2026
Reply from Hays Travel - Stockton
Thank you for the kind words Graham, it's always a pleasure to get you booked up! I hope you have a great time :) Danielle
great treatment in store as…
great treatment in store as always,nothing any trouble.enough said
June 23, 2026
Reply from Hays Travel - Stockton
Thank you for the kind review Alan, it was a pleasure to get you booked up! I hope you have a great time :) Danielle
Amazing we have been looking our self…
Amazing we have been looking our self and popped in the manager Danelle searched for what we were looking for and got us a great holiday her customer services was great what a great service
June 23, 2026
Reply from Hays Travel - Stockton
Thank you for taking the time to review my service, im glad we got you booked up and im sire you will have the best time Thanks Danielle
My husband and I went to our local…
My husband and I went to our local Hayes and spoke to Natalie she was very helpful advised us on different hotels and locations and was very helpful we have booked our holiday and can't wait x
June 14, 2026
Reply from Hays Travel - Stockton
Thank you for leaving a 5*review, im glad we got you sorted and you will have a great time Thanks Natalie
holidays made easy
walked in & met with a smile.
Danielle was very helpful & helped me choose a holiday, seating, assistance & parking all in one visit.
Then printed everything off, A hassle free experience.
Thankyou
June 20, 2026
Reply from Hays Travel - Stockton
Thank you for a lovely review and glad we got you booked up again Thanks Danielle
Booked with Louise again who never lets…
Booked with Louise again who never lets us down and always takes time to look for a holiday which best suits us.
In a nutshell that's why we return.
5*+Louise.
June 18, 2026
Reply from Hays Travel - Stockton
Thank you for the lovely review im glad we got another holiday booked for you and im sure you will have the best time Thanks Louise
Last minute holiday
Really friendly staff, so helpful, sorted out airport parking as well. Used them a few times now and will definitely use them again.
June 18, 2026
Reply from Hays Travel - Stockton
Aww thank you for the review and booking :)
Many Thanks, Louise
So helpful and explained everything so…
So helpful and explained everything so I could understand
June 9, 2026
Reply from Hays Travel - Stockton
Thank you for taking the time to review my service. Many Thanks, Natalie
Natalie my travel consultant was very…
Natalie my travel consultant was very helpful .Id shown her a holiday I’d seen on Facebook and asked her to see if she could find it .It turned out out that holiday was a bit dodgy.Any Natalie found one similar to what I wanted and met all my requirements.
June 17, 2026
Reply from Hays Travel - Stockton
Aw thank you so much for your lovely review Carol! I'm so glad we managed to get you sorted with your Nile cruise and I can't wait to hear all about it when you return! Thanks Natalie :)
The consultant I initially made my…
The consultant I initially made my enquiry with was very helpful, went out of her way to find specialist holiday information for me.
Our complicated booking was sorted out quickly even though we required a date change.
I have used Hays on previous booking and so they were first choice for this booking too.
June 16, 2026
Reply from Hays Travel - Stockton
Thank you for leaving a lovely review! It was an absolute pleasure to book your trip to Borneo, hope you both have a wonderful time :) Louise
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