This is the first time we have used Hays Travel. Overall experience extremely good and many thanks to Lisa for her help and advice, greatly appreciated. Will deffinatly be visiting the Stockton Heath... See more
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I phoned the Stockton Heath store and spoke to a lovely lady called Kady and explained that we wanted to book a mediterranean cruise for 6 family members for my 70th birthday. Kady took some detail... See more
Company replied
We have not used a high street travel agent for some years and have booked through agents on the internet, or direct with the holiday company. We felt the experience was better at the Hayes shop. E... See more
Company replied
My first impression of Hays Travel, in Stockton Heath, was a cheerful greeting from the desk. She introduced herself as Laura, and quickly began investigating what I wanted from my break. She spen... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
41 London Road, WA4 6SG, Stockton Heath, United Kingdom
- 01925399541
4.9
Excellent
665 reviews
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Reply from Hays Travel - Stockton Heath
Thank you for your kind feedback.
The staff at Hays travel are absolutely…
The staff at Hays travel are absolutely amazing.
Always friendly and helpful.
We always go to Stockton Heath hays travel for holidays.
Highly recommend.
April 30, 2026
Reply from Hays Travel - Stockton Heath
Thanks Nicola, we aim to please :-)
Kind regards
Jill
Booking holidays is always a pleasure…
Booking holidays is always a pleasure dealing with Hayes Travel. We have a personal experience every time with knowledgeable help and friendly staff.
April 30, 2026
Reply from Hays Travel - Stockton Heath
Thank you for your kind feedback.
They were fast and helpful going above…
They were fast and helpful going above and beyond to find me and my friend the perfect holday to Japan.
April 22, 2026
I had a more complicated travel booking…
I had a more complicated travel booking than normal but my enquiry was dealt with in a very professional manner. Nothing was too much trouble and I’m very happy with the outcome. Many thanks to Laura.
April 25, 2026
Helpful with expert and reliable …
Helpful with expert and reliable information to get the right holiday
April 22, 2026
Great friendly knowledgeable staff…
Great friendly knowledgeable staff always willing to help and go the extra mile!
April 11, 2026
Friendly staff
Friendly staff, answered all our questions professionally and happy with the whole booking process.
April 7, 2026
Lovely team,very helpfull.
April 3, 2026
Reply from Hays Travel - Stockton Heath
Thank you for your kind feedback!
Reply from Hays Travel - Stockton Heath
Thank You Peter and Edna,
Always a pleasure !!
Kind regards, Lesley x
We always use Hays Stockton Heath to…
We always use Hays Stockton Heath to book our holidays, they are always very helpful, knowledgeable and friendly nothing is to much trouble and will print out all your details if needed
March 27, 2026
Reply from Hays Travel - Stockton Heath
Thank you for your kind feedback.
Lesley was very helpful regarding my…
Lesley was very helpful regarding my cruise trip, particularly as I have access needs.Thank you Lesley.
March 13, 2026
Reply from Hays Travel - Stockton Heath
Thank you for your lovely review, Howard!
It was an absolute pleasure, and I hope you have a fabulous trip ,
Regards,
Lesley.
Laura was really friendly and helpful
Laura was really friendly and helpful. She went over and above expectations to find the perfect holiday. This is the 4th time we have used Hays travel to book our holidays and we will continue to do so. The whole team are amazing.
March 10, 2026
Reply from Hays Travel - Stockton Heath
Thank you Sam for your very kind feedback, I'm so pleased that we found the ideal holiday for you! It was lovely to meet you and hopefully see you soon. - Laura
The staff are professional and…
The staff are professional and knowledgeable and give helpful advice when needed
February 28, 2026
Reply from Hays Travel - Stockton Heath
Always a pleasure!
The staff at Hays are always helpful, knowledgeable, efficient and friendly.
The staff at Hays are always helpful, knowledgeable, efficient and friendly. We always use Hays and Lesley went out if her way to achieve the best holiday which suited us. Highly recommended.
February 25, 2026
Reply from Hays Travel - Stockton Heath
Always happy to help! Thanks for taking the time to leave a review!
Excellent response from Lesley to our…
Excellent response from Lesley to our holiday request via a telephone call from the comfort of our armchairs at home. Holiday sorted to Majorca at an excellent price on our preferred dates. Lesley was so efficient and helpful and also reviewed alternative dates. So so pleased with our booking.
March 5, 2026
Reply from Hays Travel - Stockton Heath
Thank you for leaving a review, hope you have a great time!
Reply from Hays Travel - Stockton Heath
Hi Julie,
Thank you for your kind review,
Best wishes,
Lesley.
I thought Lewis from Stockton Heath was…
I thought Lewis from Stockton Heath was a very helpful member of staff.
March 3, 2026
Reply from Hays Travel - Stockton Heath
Thank you for leaving a review, always happy to help!
Helpful & pleasant staff
The staff are so helpful and pleasant. We always book through the Stockton Heath branch as they are a lovely team and a pleasure to talk to.
February 23, 2026
Reply from Hays Travel - Stockton Heath
Thank you for your very kind review.
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