This is the first time we have used Hays Travel. Overall experience extremely good and many thanks to Lisa for her help and advice, greatly appreciated. Will deffinatly be visiting the Stockton Heath... See more
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See what reviewers are saying
We always use Hays Travel as the staff there are absolutely fantastic. They are all professional, caring and organised giving 110 per cent . It’s the Stockton Heath branch we use .
Company replied
We have not used a high street travel agent for some years and have booked through agents on the internet, or direct with the holiday company. We felt the experience was better at the Hayes shop. E... See more
Company replied
My first impression of Hays Travel, in Stockton Heath, was a cheerful greeting from the desk. She introduced herself as Laura, and quickly began investigating what I wanted from my break. She spen... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
41 London Road, WA4 6SG, Stockton Heath, United Kingdom
- 01925399541
4.9
Excellent
669 reviews
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Reply from Hays Travel - Stockton Heath
Thank you Janet !
Gill sorted us out quickly and was very…
Gill sorted us out quickly and was very friendly.
February 4, 2026
Reply from Hays Travel - Stockton Heath
Thanks Kevin, hope you have a great time.
Helpful, friendly and professional staff
Laura (and Lisa) worked extremely hard to help me book the holiday that I wanted - went the ‘extra mile’
February 4, 2026
Reply from Hays Travel - Stockton Heath
Hi, so pleased we managed to get you sorted. Lovely to see you yesterday, thank you for the kind feedback.
Happy client
Consultants I dealt with were so helpful and booked my holiday. Then I got a message from another consultant saying h could she book my holiday so I guess there is no communication
February 1, 2026
Reply from Hays Travel - Stockton Heath
Thank you for leaving a review, always happy to help!
Helpful and efficient company
All the staff in Stockton Heath branch are great, they are friendly, efficient, knowledgeable and efficient. Would not go anywhere else to book a holiday.
January 28, 2026
Reply from Hays Travel - Stockton Heath
Thanks for your kind words, appreciate your comments.
Nice young girl very knowledgeable very…
Nice young girl very knowledgeable very helpful very polite
January 17, 2026
Reply from Hays Travel - Stockton Heath
Thank you so much for your kind feedback Polly! I hope that you have a lovely time and I'll see you soon. - Laura
Excellent help & advice as always from…
Excellent help & advice as always from Hays Travel Stockton Heath
January 23, 2026
Reply from Hays Travel - Stockton Heath
Thanks very much!
Jill & Lynette
Exceptional customer experience
Lesley is so helpful and efficient. I would recommend her to anyone wanting to book at Stockton heath branch .
January 20, 2026
Reply from Hays Travel - Stockton Heath
Thank you Ian for your lovely review !
Always a pleasure xx
Very helpful and found us the best…
Very helpful and found us the best package for our needs
January 20, 2026
Reply from Hays Travel - Stockton Heath
Thank you for you kind feedabck.
Lisa was excellent in finding me the…
Lisa was excellent in finding me the right package holiday and other aspects involved
January 16, 2026
Reply from Hays Travel - Stockton Heath
My pleasure Ian, glad I found you what you were looking for, can't wait to hear how you get on.
Reply from Hays Travel - Stockton Heath
Thank you for your lovely review, David and Barbara.
Lovely to see you both .
Regards, Lesley.
Efficiency
We were greeted in a friendly manner and our booking needs efficiently sorted.
January 18, 2026
Reply from Hays Travel - Stockton Heath
Thank you for your kind feedback.
Fabulous service
I was absolutely delighted with my experience of booking a surprise break for my husband’s 70th birthday. Lisa was so helpful and really went the extra mile to ensure I got just what I was looking for.
January 17, 2026
Reply from Hays Travel - Stockton Heath
Thank you so much for your kind feedback, it was lovely to meet you and your holiday looks amazing, I hope your husband is as happy with it.
Very helpful and ensured we reviewed…
Very helpful and ensured we reviewed all the options before buying the right holiday! Well done Laura.
January 16, 2026
Reply from Hays Travel - Stockton Heath
Thank you for your kind feedback Jon! I'm sure that you'll both have a wonderful time away - it was lovely to meet you both. - Laura
What made our experience easy
What made our travel experience excellent was how polite and helpful the staff were. Nothing was too much trouble, and Lewis ,the young man who dealt with us was excellent in helping us choose our holiday.
January 15, 2026
Reply from Hays Travel - Stockton Heath
Always happy to help!
People in the office in Stockton Heath
People in the office in Stockton Heath, WArrington go the extra mile to help you and obtain what you want to achieve from your holiday. Thank you
January 15, 2026
Reply from Hays Travel - Stockton Heath
Thank you for your kind feedback Ian.
Listened to our requirements and found our holiday
Lisa listened to what we wanted, gave advice on where to go, reasearched what was available and made suggestions.
She then gave us time to have a think, called back and readily repeated the seaches as we homed in on on our destination.
January 11, 2026
Reply from Hays Travel - Stockton Heath
Thank you for your feedback, lovely to meet you both.
Spring holiday
We had excellent service. We were not rushed and given all the information we needed.
January 10, 2026
Reply from Hays Travel - Stockton Heath
Thank you for your kind review Annabel! Have a lovely time.
Lewis is always productive and …
Lewis is always productive and professional confident and supportive
January 4, 2026
Reply from Hays Travel - Stockton Heath
Always a pleasure!
Very efficient service
January 3, 2026
Reply from Hays Travel - Stockton Heath
Thank you for kind feedback.
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