Excellent customer service. Nikola couldn't have been more helpful. Finding brochures and travel companies who provided the tour I was looking for. Very patient and conscienscious wanting to accommoda... See more
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As usual Natalie Ball was excellent, we gave her an overview of what we wanted and she put the rest in place with her usual knowledge and enthusiasm. This kind of service makes us return time and agai... See more
We went in to book last minute holiday spoke to an absolute amazing lady who helped us so much . Very friendly and polite and gave us lots of option I will need assistance at airport and she to... See more
It was just such a pleasant Nothing was too much trouble and Stacey went above and beyond to accommodate our needs Everything was clearly explained and when it was necessary to call the next day Mi... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Affinity Staffordshire, Pit Lane, Talke pits, ST7 1XD, Talke, United Kingdom
- 01782692722
4.9
Excellent
2K reviews
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I always book my holidays with Hayes…
I always book my holidays with Hayes talke.
I am confident that Stacy knows me well and she is able to pick and choose well the most appropriate holidays that meet my needs.
June 7, 2026
First class service and information…
First class service and information provided for a speedy booking made within 20 minutes.
June 7, 2026
The Hays Staff were first Class
All of the Hays Staff involved in our holiday booking could not have done more to help, I would like to give thanks to Eryl, Holly and especially Lia who could not have been more patient with the additional bookings we requested.
June 7, 2026
True professional and go above and…
True professional and go above and beyond… amazing team and people at Talke Hayes
June 7, 2026
“Thank you
“Thank you, Natalie, for your excellent service. Friendly, professional, and very helpful throughout the booking process. You made everything easy and stress-free. Highly recommended!
June 6, 2026
Fabulous service every visit
Very approachable, knowledgeable, friendly and helpful. We left the branch fully equipped with all the information required for our cruise. Great service and team at the Talke branch. Many thanks
June 5, 2026
a great experience
We arrived at the shop only vaguely know where we wanted to go the young lady that helped us presented us with a number of option she carefully explained what we could expect she was knowledgeable, professional and could not have been more helpful
June 4, 2026
Great experience
Nicola could not have been more helpful and professional sorted out our cruise no problem.
June 4, 2026
Hays Travel was excellent
Hays Travel was excellent. Honor was very helpful in ensuring that she tailored our holiday to our exact requirements plus made extra efforts to provide extras we hadnt thought of.
June 2, 2026
Kiera who booked holiday for us was…
Kiera who booked holiday for us was ,really helpful ,and so pleasant ,went through everything with us so we understood, very nice young lady
June 2, 2026
Nikola was really good and did her best…
Nikola was really good and did her best for me! Such a lovely person
June 2, 2026
Honor at Hays Travel at Affinity Talke…
Honor at Hays Travel at Affinity Talke was great in helping us finding our holiday. We will be back in soon to book again.
June 1, 2026
Hays Travel were excellent from the…
Hays Travel were excellent from the moment we sat down.
Virtually no waiting and very prompt in dealing with our request, and all sorted in a fast and efficient manner.
Steven was first class, friendly with a clear understanding of what we wanted and all dealt with excellent service.
May 31, 2026
Good experience.
Steve was helpful in ever way nothing was too much trouble. He was pleasant and efficient. We are looking forward to our holiday.
May 31, 2026
Warm and friendly welcome
The friendly staff made us feel relaxed as we haven't booked a holiday for quite some years and the young lady who helped us pick our holiday (Grace) made us feel at ease and took time listen to what we wanted and her knowledge was spot on would recommend to anyone to us hays travel.
May 31, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff were lovely and friendly.
The staff were lovely and friendly.
No waiting to be seen and there was no pressure to book
May 24, 2026
Reply from Hays Travel - Stoke Talke
Thankyou for your lovely review :)
Stacey x
Wonderful service once again
Wonderful service once again from the Talke Team. Always friendly and never too much trouble, meaning I will return to book my holiday again and again.
May 23, 2026
Michelle was very helpful,efficient and…
Michelle was very helpful,efficient and experienced making the visit very slick.
May 29, 2026
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