Hays Travel - Stranraer Reviews 

376
TrustScore 5 out of 5

4.9

20 Bridge Street, DG9 7NS Stranraer, GB


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Rated 5 out of 5 stars

Absolutely fantastic service from Caroline at Hays Travel Stranraer. She was so friendly and helpful and nothing was any trouble. First-class customer service from start to finish — I wouldn’t hesitat... See more

Company replied

Rated 5 out of 5 stars

Could not recommend Hays Travel in Stranraer more than I already do! Especially Sarah, she is so lovely. We have used Hays for many years now and they always give you the warmest welcome. Booking o... See more

Company replied

Rated 5 out of 5 stars

All the staff are so friendly and helpful in stranraer store Chloe who was our agent went above and beyond organising our upcoming holiday so friendly helpful and had endless scrolling, and reco... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked into the shop all of the girls were friendly and made me feel very welcome. Nothing was any trouble. Chloe was especially helpful giving me so much universal advice about c... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 20 Bridge Street, DG9 7NS, Stranraer, United Kingdom

  • 01776507009

4.9

Excellent

TrustScore 5 out of 5

376 reviews

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4.9

All reviews

(376)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars

Caroline was able to give us personal…

Caroline was able to give us personal reviews on different locations and was able to give me a last minute quote on a new set of dates when we had to change right when we were about to book.

September 30, 2024
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thanks for your lovely 5 star review, it was my pleasure booking your holiday. Caroline

Rated 5 out of 5 stars

Melissa Mcculloch was absolutely…

Melissa Mcculloch was absolutely fantastic of finding a holiday at my price range!

September 28, 2024
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Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Melissa :)

Rated 5 out of 5 stars

This is my second time booking with…

This is my second time booking with Hays. Girls always go out of there way to help. Especially Caroline. Greatly appreciated

October 4, 2024
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Caroline

Rated 5 out of 5 stars

Great service

Very personalised, friendly and knowledgeable service given by Caroline.

September 23, 2024
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Caroline

Rated 5 out of 5 stars

Welcoming and professionally made my…

Welcoming and professionally made my booking experience stress free.

September 22, 2024
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Melissa

Rated 5 out of 5 stars

Recent booking!

Quick, efficient and seamless booking. Caroline was great and all her advice and patience appreciated.
Would highly recommend Hays Stranraer!
Takes the hassle out of having to do it all yourself.

September 15, 2024
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Caroline.

Rated 5 out of 5 stars

Sarah was very helpful and saw to my…

Sarah was very helpful and saw to my every needs she is very helpful and respectful of what I was looking for . Saw to my booking and holiday insurance. I am going back in today to get my euros for my trip away . I would highly recommend her to book a holiday through Sarah is in the Stranraer branch

September 19, 2024
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Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)

Rated 5 out of 5 stars

Very helpful in finding the required…

Very helpful in finding the required holiday, giving details on various holidays that I asked for. Very patient, responsive in sending details by email as I had to return to my work.

September 11, 2024
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Reply from Hays Travel - Stranraer

Thank you for your lovely 5 star review. I hope you have a fantastic holiday. Sarah

Rated 5 out of 5 stars

Caroline that helped us was very…

Caroline that helped us was very helpful and very friendly.
She looked up all the details I seen on the Internet and they matched the price.
Staff very friendly recommended going and booking a holiday and they do everything for you.

August 31, 2024
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Reply from Hays Travel - Stranraer

Thank you for your 5* review Audrey, I hope you have a lovely holiday! Caroline

Rated 5 out of 5 stars

Booking our holiday was excellent and…

Booking our holiday was excellent and Caroline was very helpful.
It has been difficult getting our insurance sorted, trying to do it over the telephone has not been possible, now we will have to travel to Stranraer and get it sorted.

September 3, 2024
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Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. We will be happy to assist with your insurance in store. Many thanks Caroline

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Staff know their jobs and do their upmost to find you the ideal holiday. Being disabled I was worried about getting something that would suit myself and my teenage kids. I shouldn’t have worried as the staff member took her time and found us a holiday that not only suits our needs but also our budget.

September 5, 2024
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Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Chloe

Rated 5 out of 5 stars

Great customer service!

Great customer service!
Sarah was really helpful with booking our girls holiday.

August 21, 2024
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Reply from Hays Travel - Stranraer

Thank-you for the lovely 5 star review, it was my pleasure getting your girls holiday all booked :) Sarah.

Rated 5 out of 5 stars

Excellent Customer service with a smile

Caroline welcomed us in with a smile and fully explained the benefits of the Hays travel card. She set it all up quickly whilst we waited and can’t wait to use it on holiday next year! Fantastic service would highly recommend Hays Stranraer!

August 24, 2024
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, Caroline :)

Rated 5 out of 5 stars

Listened carefully to our requests

The travel consultant listened and noted to what we wanted from our holiday and matched that when offering suggestions so we booked with her.

August 17, 2024
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Reply from Hays Travel - Stranraer

Thank you for your lovely 5 star review, it was my pleasure booking your holiday. Melissa.

Rated 5 out of 5 stars
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you so much for the lovely 5 star review, it was my pleasure booking your holiday Caroline

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