Absolutely fantastic service from Caroline at Hays Travel Stranraer. She was so friendly and helpful and nothing was any trouble. First-class customer service from start to finish — I wouldn’t hesitat... See more
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Could not recommend Hays Travel in Stranraer more than I already do! Especially Sarah, she is so lovely. We have used Hays for many years now and they always give you the warmest welcome. Booking o... See more
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All the staff are so friendly and helpful in stranraer store Chloe who was our agent went above and beyond organising our upcoming holiday so friendly helpful and had endless scrolling, and reco... See more
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From the moment I walked into the shop all of the girls were friendly and made me feel very welcome. Nothing was any trouble. Chloe was especially helpful giving me so much universal advice about c... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Bridge Street, DG9 7NS, Stranraer, United Kingdom
- 01776507009
4.9
Excellent
376 reviews
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Friendly Assistance
Thank you to Sarah who took care of our reservations (and us).
Going the extra mile trying to obtain all we required.
February 1, 2025
Reply from Hays Travel - Stranraer
Thank-you for the lovely 5 star review, and for booking with us once again. Sarah
The staff are exceptionally helpful and…
The staff are exceptionally helpful and friendly.
Nothing is too much trouble and they are happy to answer any questions you might have.
Going to great trouble to find the perfect holiday for your dates and budget.
Excellent.
January 30, 2025
Reply from Hays Travel - Stranraer
Thank-you so much for your lovely 5 star review, it was my pleasure booking your holiday. Chloe :)
Sarah was very helpful we didn’t know…
Sarah was very helpful we didn’t know what we were looking for and ended up booking two holidays
January 30, 2025
Reply from Hays Travel - Stranraer
Thank-you so much for your lovely 5-star review, it was my pleasure booking your holiday. Sarah :)
Last minute holiday cruise
I had a week become available and decided to chance my luck with a last minute cruise, as it was within only 3 weeks I really didn't think it would be possible but after a chat with chloe she told me she would have a look and see what was available, that was late afternoon the next day I had three quotes to peruse after some phone calls I had a cruise booked later that day ,I was absolutely delighted with the service it was so easy and chloe was very thorough checking every detail ,I would absolutely recommend the level of service is excellent
January 30, 2025
Reply from Hays Travel - Stranraer
Thank-you so much for your lovely 5 star review, I am so glad I managed to find you the perfect holiday :) Chloe
Melissa EXCELLENT SERVICE.
Melissa EXCELLENT SERVICE.
She was just her usual cheery self and helped us out and answered all the questions we needed doing so no worries with this booking. i'm sure if we need any thing else we will just need a we phone call. first class.
January 13, 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Melissa
Knowledgable staff who have experiences…
Knowledgable staff who have experienced the holidays
January 12, 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking you another amazing holiday. Cant wait to hear all about it on your return, Caroline
Malisa was so patient making sure we…
Malisa was so patient making sure we got the holiday right
January 12, 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Melissa
Friendly staff and go over and above to…
Friendly staff and go over and above to sort out what you require
January 5, 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Melissa
Excellent service.
Excellent service.
Caroline was knowledgeable, thorough and efficient, making sure everything had been included to make our trip hassle free.
The whole team were friendly and enthusiastic.
January 7, 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Caroline
Very Happy!
The girls at Hays Stranraer welcomed us in! We felt so relaxed and excited to book our holiday! Sarah was fantastic at helping us book and finding a good deal! Nothing was a problem and she was so reassuring. The whole process was made so easy.
It was nice to see she was excited for us too! She was enthusiastic and professional. An exceptional customer service.
January 5, 2025
Reply from Hays Travel - Stranraer
Thank you so much for your lovely review, Bethany. It was my pleasure booking your holiday and I hope you all have the best time when you're away :) Sarah
The friendliness of staff and knowledge…
The friendliness of staff and knowledge of staff
December 31, 2024
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Caroline
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
Very pleasant and efficient help.
December 29, 2024
Reply from Hays Travel - Stranraer
Thank-you so much for your lovely 5 star review. It was my pleasure booking your holiday :) Chloe
Trouble free package
Sarah was absolutely fabulous from start to finish . Knew where I wanted to go and what to do but wasn't sure how to go about it . She created a fantastic package for me and took all the stress out of planning our holiday . Tremendous service .
December 20, 2024
Reply from Hays Travel - Stranraer
Thank you for your lovely 5* review, Chris. I hope you have a fantastic time away when the time comes around! Sarah
Was very good and helpful would…
Was very good and helpful would recommend this travel agents
November 27, 2024
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Chloe
Great service from Melanie and Sarah
Great service from Melanie and Sarah. They answered lots of questions and offered great tips and advice.
November 17, 2024
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Melissa.
Sarah was lovely
Sarah was lovely. She helped us sort everything out. We left feeling totally happy with the excellent service. Would definitely recommend anyone to book via Sarah and Hayes.
November 6, 2024
Reply from Hays Travel - Stranraer
Thank you so much for your lovely 5 star review, I hope you have a wonderful time away on your holiday! Sarah
Caroline was very patient and…
Caroline was very patient and informative in helping us book our first family holiday
October 27, 2024
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure helping you find the perfect family holiday. Caroline :)
The whole experience was effortless on…
The whole experience was effortless on our side everything done for us and nothing was a problem. Amazing service
October 26, 2024
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Melissa
Very attentive,plenty of options.
Very attentive,plenty of options.
Nothing too much trouble
October 12, 2024
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Melissa
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