Hays Travel - Stranraer Reviews 

376
TrustScore 5 out of 5

4.9

20 Bridge Street, DG9 7NS Stranraer, GB


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Rated 5 out of 5 stars

Absolutely fantastic service from Caroline at Hays Travel Stranraer. She was so friendly and helpful and nothing was any trouble. First-class customer service from start to finish — I wouldn’t hesitat... See more

Company replied

Rated 5 out of 5 stars

Could not recommend Hays Travel in Stranraer more than I already do! Especially Sarah, she is so lovely. We have used Hays for many years now and they always give you the warmest welcome. Booking o... See more

Company replied

Rated 5 out of 5 stars

All the staff are so friendly and helpful in stranraer store Chloe who was our agent went above and beyond organising our upcoming holiday so friendly helpful and had endless scrolling, and reco... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked into the shop all of the girls were friendly and made me feel very welcome. Nothing was any trouble. Chloe was especially helpful giving me so much universal advice about c... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 20 Bridge Street, DG9 7NS, Stranraer, United Kingdom

  • 01776507009

4.9

Excellent

TrustScore 5 out of 5

376 reviews

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4.9

All reviews

(376)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly...very helpful and made…

Very friendly...very helpful and made our booking so easy. Will use stranraer in the future.....Thank-you

March 23, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)

Rated 5 out of 5 stars

Excellent Service

Sarah always makes our experience excellent. That's why we continue going back. We have now booked 4 holidays in the last year and it's because of the excellent experience. 5 star 🌟 all the way.

March 19, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking you yet another holiday :) Sarah

Rated 5 out of 5 stars

A hassle free experience and Caroline…

A hassle free experience and Caroline is so helpful when booking. A first class asset to your company

March 16, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Caroline

Rated 5 out of 5 stars

Customer service

Sarah. She is so helpful and dedicated to true customer service.

February 28, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank you for your 5 star review, it was a pleasure booking your holiday. Sarah.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, happy to make changes for me

February 28, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank you for your 5 star review, it was a pleasure booking your holiday. Caroline.

Rated 5 out of 5 stars

I was very impressed with the Stranraer…

I was very impressed with the Stranraer branch as soon as I walked in. The atmosphere was very welcoming.
Melissa was extremely helpful and went the extra mile to answer my questions/concerns. She is an absolute credit to your Company

February 25, 2025
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Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Melissa

Rated 5 out of 5 stars

Chloe was amazing

Chloe was amazing. She listened to all our needs and found us our perfect holiday.

February 25, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Chloe :)

Rated 5 out of 5 stars

Excellent service

Excellent service. Helpful and patient advice Nothing was too much trouble.

February 12, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank you for your lovely 5* review Maureen. Caroline

Rated 5 out of 5 stars

All staff at Hays Travel Stranraer are…

All staff at Hays Travel Stranraer are very professional and helpful. Chloe spent so much time with me and advising me on holidays etc, nothing was a problem to her. Thank you Chloe

January 30, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank you so much for the lovely 5* review, it was my pleasure helping you find the perfect holiday. Chloe

Rated 5 out of 5 stars

Mellissa goes above & beyond to make…

Mellissa goes above & beyond to make sure you get the holiday you need. That’s the second one I’ve had of her and she really makes it stress free books and adds the whole thing in and well explains the whole package to you. I wouldn’t go any wear else for a holiday now. And all the ready of the team are fantastic too. Great wee team in the Stranraer branch.

February 10, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Melissa.

Rated 5 out of 5 stars

Hays Travel Stranraer

Employee very knowledgeable,nothing was a bother to her and she kept looking for best deals.Her advice and professionalism was second to none.Would recommend dealing with this company.

February 3, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank you for your lovely 5* review. It was my pleasure finding you the perfect holiday. Melissa

Rated 5 out of 5 stars

All booked without any hassle

All booked without any hassle. Very professional and helpful

January 30, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you so much for your lovely 5 star review, I am so glad we managed to find you the perfect holiday :) Beverley

Rated 5 out of 5 stars

Friendly helpful service as always from…

Friendly helpful service as always from the girls in Stranraer, highly recommend!

January 30, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you so much Chloe for your lovely 5 star review, I am so glad we managed to find you the perfect holiday and hope you book again with us :D Beverley x

Rated 5 out of 5 stars

Come again holiday …

Very helpful and efficient service,,recognising us as previous customers and asking about our previous holiday,,interested in our review and why we thought so,,

February 4, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you so much for your lovely 5 star review, I am so glad we managed to find you the perfect holiday , its our pleasure to make sure everything is perfect for you :) Beverley

Rated 5 out of 5 stars

Friendly Assistance

Thank you to Sarah who took care of our reservations (and us).
Going the extra mile trying to obtain all we required.

February 1, 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you for the lovely 5 star review, and for booking with us once again. Sarah

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