Hays Travel - Susan Yardley Reviews 

75
TrustScore 5 out of 5

4.8

Personal Travel Consultant Susan Yardley, SR3 2XG Sunderland, NE (England), GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sue booked our family holiday this year and found the most amazing hotel for us so of course we wanted to ask her to help for our holiday next year. She has been amazing. Answering my 1000s of que... See more

Rated 5 out of 5 stars

Booking with Sue has never been easier, everything over the years has been perfect start to finish. I have booked many trips and I couldn’t fault a thing. I would highly recommend to anyone looking fo... See more

Rated 5 out of 5 stars

💕Absolute 5 star service when booking with Sue. We have booked our last few holidays wit her l. She takes any hassle or stress away. We gave her the details of where we wanted to stay and th... See more

Company replied

Rated 5 out of 5 stars

I was passed Sue's contact details from a friend who regularly uses her to book holidays and highly recommended her. Sue was very friendly and really helpful and managed to get me a very good price on... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Susan Yardley, SR3 2XG, Sunderland, NE (England), United Kingdom

  • 01915430669

4.8

Excellent

TrustScore 5 out of 5

75 reviews

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4.8

All reviews

(75)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing deals and amazingly helpful

Amazing deals and amazingly helpful, we really couldn’t recommend Sue highly enough, she made book our holiday so easy and stress free, we’ll absolutely be in touch for our next adventure

October 25, 2024
Unprompted review
Hays Travel - Susan Yardley logo

Reply from Hays Travel - Susan Yardley

Thankyou so much for your lovely words. So happy you had a lovely time. It was my pleasure to book for you. I look forward to hearing from you in the near future. Sue x

Rated 5 out of 5 stars

Sue did everything!

Sue did everything!. Very professional and excellent at what she does. Would recommend Sue to anyone. Thanks for a great holiday Sue, Hays are lucky to have you!

September 21, 2024
Unprompted review
Hays Travel - Susan Yardley logo

Reply from Hays Travel - Susan Yardley

Thankyou so much for your kind words! Sue

Rated 5 out of 5 stars

I could not recommend Sue enough

I could not recommend Sue enough! She takes all the stress of booking a holiday away. We always feel so well looked after, and she will always go the extra mile for you. She pays attention to detail and knows how to make your holiday feel extra special. We recently went to Tenerife, the hotel and location was perfect! It was my birthday while we were there and she went the extra mile to make it a day to remember.
Thank you Sue! The loveliest woman who is incredible at what she does.

September 25, 2024
Unprompted review
Hays Travel - Susan Yardley logo

Reply from Hays Travel - Susan Yardley

Thankyou so much for your kind words. I'm so pleased you had such a wonderful holiday, and the birthday decorations were a pleasure. Sue

Rated 5 out of 5 stars

Sue yardley is the best

Couldn’t recommend enough, best experience and saved me a lot of money.
Extremely helpful with everything, answered any questions or enquiries I had.
Lovely woman and I will 100% be booking with her again😊

September 4, 2024
Unprompted review
Hays Travel - Susan Yardley logo

Reply from Hays Travel - Susan Yardley

Thank you so much Kieran for your kind words! Sue

Rated 5 out of 5 stars

Im so glad i came across sue !

Im so glad i came across sue !! I booked a family holiday with her, which was the easiest booking i have ever made. Not only was sue very professional but she made the whole process stress free. Every question i asked was answered and every request was met. Will certainly have sue as my go to now for future holidays/breaks. Thanks very much xx

September 28, 2024
Unprompted review
Hays Travel - Susan Yardley logo

Reply from Hays Travel - Susan Yardley

Thankyou so much for your kind words Samantha. Looking forward to your pictures! Sue

Rated 5 out of 5 stars

Sue is fantastic at finding you the…

Sue is fantastic at finding you the perfect holiday. She sorts everything out for you and gives you multiple different options to find what suits your needs best. Couldn't recommend her more!

August 22, 2024
Unprompted review
Hays Travel - Susan Yardley logo

Reply from Hays Travel - Susan Yardley

Thankyou so much for your kind words. So glad you had a lovely holiday,photos looked amazing! Sue

Rated 5 out of 5 stars

Very friendly service

Very friendly service, great communication, great price, just exactly what we were looking for!

September 16, 2024
Hays Travel - Susan Yardley logo

Reply from Hays Travel - Susan Yardley

Thankyou so much Sonia. Looking forward to seeing your photos of Disneyland Paris. Apologies for the delay in replying, there has been a technical issue. Sue

Rated 5 out of 5 stars

Sue Yardley is fantastic

Sue Yardley is fantastic, she helped us find the perfect holiday to suit us all and gave great advice. First class service, friendly, flexible and personal. Thanks again Diane & Marc

August 12, 2024
Hays Travel - Susan Yardley logo

Reply from Hays Travel - Susan Yardley

Apologies for the delay guys there has been a technical issue. It was a pleasure to book this family holiday for you all. I'm looking forward to seeing your pics. Thankyou for your kind words. Sue

Rated 5 out of 5 stars

What a credit to your company.

What a credit to your company and a lovely experience booking the holiday. The changes I made, Sue was patient, understanding and you could tell she just wanted to get it right for me. Very personable and knowledgeable, communicated with me every step of the way. Thanks so much

August 13, 2024
Hays Travel - Susan Yardley logo

Reply from Hays Travel - Susan Yardley

Thankyou so much Sarah. Apologies for the delay in replying there was a technical blip. Im so glad we were able to get your upcoming trip to Hong Kong confirmed. So excited for you! Thankyou for your kind words. Sue

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