We were greeted by Sam who was friendly, competent and professional. He was helpful and efficient, a great multi tasker. We made a booking and are looking forward to his help and support in organising... See more
Company replied
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This is the 2nd time that we've booked a holiday through hays travel in Sutton in Ashfield. Once again we were impressed by Rees's help and we got a great deal. The booking process was so easy. ( we... See more
Company replied
We saw a gentleman called Rees and he was very informative, polite and friendly. He made our holiday purchase smooth and straightforward. He answered all of our questions. Thank you!
Company replied
As normal can't fault anything, always very helpful and nothing is too much trouble to find you the best holiday at the best price for you
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
40 Low Street, NG17 1DG, Sutton In Ashfield, United Kingdom
- 01623333962
4.9
Excellent
880 reviews
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Lovely helpfull staff
Lovely helpfull staff
Didn't feel forced into anything
Very helpfull
Just couid off done with a cuppa was there a hour and half
January 25, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review - Trish :)
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review - Trish :)
Really helpful
Really helpful, patient, lots of experience. It took us a couple of sessions to find where we wanted to stay and options available to us. Throughout we were not rushed and helped with good advice and good humour.
We are now booked and looking forward to our holiday and some sunshine!
January 25, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5* review. Regards Rees
Kenyan safari with Amboseli add on.
My husband and I came in to book a holiday to Kenya. Having been to Kenya before we had a good idea what we wanted this time.
Dawn, our Hays representative was so helpful, looking at numerous brochures and different scenarios. I eventually spotted the perfect safari which included the add on Amboseli national park. We booked it without hesitation. Dawn was very informative and helpful, giving us discount on our holiday.
January 21, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review - Dawn :)
Helpful and friendly staff
Helpful and friendly staff completed booking as requested. Quick to follow up a couple of queries I had.
January 17, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review - Trish :)
Sam one of your colleagues was very…
Sam one of your colleagues was very help full he reassured me with some of the things I needed to know. Assistance at the airport ect. Thankyou..
January 24, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review - Sam :)
Perfect assistance with booking a holiday!
Sam was great in helping us book a holiday with extras! Even got the price down a little and some cruise credit! Wow! He was wonderful all throughout the process. Big up Sam! Many thanks . Highly recommend , hays travel.
January 16, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :) Thanks, Sam
Very friendly and helpful staff always…
Very friendly and helpful staff always tries to get you the best deals would never go anywhere else big shout out to Louise
January 23, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you Julie for your 5 star review. Great to see you. Regards Lou
Excellent service
Excellent service, I was only in the office 20 minutes, was given excellent advice by someone who knew there job.
January 19, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review Paul :) Thanks, Sam
The gentleman we saw was very helpful…
The gentleman we saw was very helpful and gave us all the information that we requested.
In fact all the staff seemed to be a happy bunch.
We came away feeling very satisfied with our meeting with hayes
We could have gone direct to jet 2 but decided to ask all our questions face to face with a human being and not a computer
Glad we did / it was a good experience and in the end cost us no more than going direct.
Holiday booked.
January 22, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5* review. Regards Rees
Booked a cruise
Went in to book a cruise and the member of staff we saw was very helpful and answered all our questions. Sam sorted everything we needed and it took no time at all. Was very impressed with the service.
January 20, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5 star review. Regards Sam
First time flyers
Our first time at Hays Travel,the lady that helped us choose the right holiday for us was so helpful and didn't rush us into making a decision, brilliant service.thank you
January 18, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5* review, pleasure booking you. Regards Dawn
Sam was very helpful and booked us a…
Sam was very helpful and booked us a holiday in no time at all
January 18, 2026
Reply from Hays Travel - Sutton In Ashfield
Hi David, thank you for your lovely review :)
Staff are fantastic and very helpful we…
Staff are fantastic and very helpful we always book at the same store because we know we get exactly what we want. Louise is a fantastic member of the team
January 18, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
Sam was so helpftand understanding and…
Sam was so helpftand understanding and explained everything to me
January 18, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review Sylvia :) Thanks, Sam
Brilliant service every time
Brilliant service every time! We always use Hays at Sutton in Ashfield. Another holiday booked with ease! Thanks to the great customer service provided by Rees!
All the staff are wonderful!
January 12, 2026
Unprompted review
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
explained what we wanted to know and…
explained what we wanted to know and felt at ease as we always do at Hays Travel as all the staff make us feel welcomed
January 16, 2026
Reply from Hays Travel - Sutton In Ashfield
Hi Cliff, thank you for your lovely review :)
Staff was friendly ,helpful put us at…
Staff was friendly ,helpful put us at ease welcoming as always .
January 16, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review, Always a pleasure booking your holiday :)
Great advice
Great advice. No pressure selling. Good discount. Will be booking again soon.
January 14, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
Good friendly service and help full…
Good friendly service and help full wouldn't use anyone else
January 15, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your kind words, I hope you have a wonderful break - Rees : )
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