This is the 2nd time that we've booked a holiday through hays travel in Sutton in Ashfield. Once again we were impressed by Rees's help and we got a great deal. The booking process was so easy. ( we... See more
Company replied
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This is the 2nd time that we've booked a holiday through hays travel in Sutton in Ashfield. Once again we were impressed by Rees's help and we got a great deal. The booking process was so easy. ( we... See more
Company replied
We saw a gentleman called Rees and he was very informative, polite and friendly. He made our holiday purchase smooth and straightforward. He answered all of our questions. Thank you!
Company replied
The friendly staff as soon as you walk through the door very helpful with booking our holiday we always go there and they advise us about everything we should no before flying special mention to Dawn... See more
Company replied
Very polite staff let you view holiday at no rush in your reference to look at place you wish to visit no rush and costs you have to pay or monthly payment s interest free brilliant very help... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
40 Low Street, NG17 1DG, Sutton In Ashfield, United Kingdom
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Reply from Hays Travel - Sutton In Ashfield
Rees was very knowledgeable and put us at ease with the booking. Holiday dependant, we’ll likely use Hays and Rees in the future.

Reply from Hays Travel - Sutton In Ashfield
Rees helped us find and book the exact holiday we wanted quickly and efficiently and was lovely with it. Excellent!

Reply from Hays Travel - Sutton In Ashfield
We saw Louise , she was great , very friendly and chatty, she got us the holiday in the hotel we wanted, and searched for good flight time , the other staff was lovely too , as we was the only ones in the shop at the time, one of the other girls phoned to book my special assistance

Reply from Hays Travel - Sutton In Ashfield
Book for 2027 holiday, all our details on record, job done easily and quickly,

Reply from Hays Travel - Sutton In Ashfield
Popped into store after seeing a cruise offer on the app. I explained which offer I'd seen and Nicola soon had all the information on the computer. She set about taking all the details about the cruise. Found us the right cabin and arranged transport for us. Asked us about insurance and money if we needed any. Then we paid and all was done, thanks Nicola.

Reply from Hays Travel - Sutton In Ashfield
You always get a 5 Star service at Hays Travel-Sutton in Ashfield, the staff always have a smile and are so knowledgeable and friendly.

Reply from Hays Travel - Sutton In Ashfield
Friendly and very helpful. Excellent knowledge and guidance. Good experience over all. The staff at Haynes are great. I have used different branches and the service is consistent.

Reply from Hays Travel - Sutton In Ashfield
Very friendly and helpful staff couldn't do enough for us.

Reply from Hays Travel - Sutton In Ashfield
Everything went fine. We knew where we wanted to go and the hotel we wanted to stay at. The agent booked everything very quickly going through all the fine details etc. They then printed everything we needed off so we could go through everything at home.

Reply from Hays Travel - Sutton In Ashfield
The staff are always very welcoming and deal with any bookings and enquiries in a very professional manner.

Reply from Hays Travel - Sutton In Ashfield

Reply from Hays Travel - Sutton In Ashfield
Very friendly and helpful staff. With a lot of knowledge.

Reply from Hays Travel - Sutton In Ashfield
Nicole was so very helpful, the team member sorted the transfers quickly and efficiantly. The whole experience was brilliant

Reply from Hays Travel - Sutton In Ashfield
Very polite staff let you view holiday at no rush in your reference to look at place you wish to visit no rush and costs you have to pay or monthly
payment s interest free brilliant
very helpful throughout your time in hays travel and booking process.

Reply from Hays Travel - Sutton In Ashfield
lovely helpful staff member Rees, friendly, helpful, supportive, holiday booked with no problems, great customer service

Reply from Hays Travel - Sutton In Ashfield
Always a pleasure to book with theses guys like part of our family now great team 👍

Reply from Hays Travel - Sutton In Ashfield
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