We were greeted by Sam who was friendly, competent and professional. He was helpful and efficient, a great multi tasker. We made a booking and are looking forward to his help and support in organising... See more
Company replied
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This is the 2nd time that we've booked a holiday through hays travel in Sutton in Ashfield. Once again we were impressed by Rees's help and we got a great deal. The booking process was so easy. ( we... See more
Company replied
We saw a gentleman called Rees and he was very informative, polite and friendly. He made our holiday purchase smooth and straightforward. He answered all of our questions. Thank you!
Company replied
The friendly staff as soon as you walk through the door very helpful with booking our holiday we always go there and they advise us about everything we should no before flying special mention to Dawn... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
40 Low Street, NG17 1DG, Sutton In Ashfield, United Kingdom
- 01623333962
4.9
Excellent
879 reviews
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Excellent service and very helpful…
Excellent service and very helpful staff finding our holiday
June 6, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
Such friendly happy people with plenty…
Such friendly happy people with plenty of experience to make booking that special holiday a dream come true
June 5, 2026
Reply from Hays Travel - Sutton In Ashfield
Hello Sara! Thank you for your feedback we are so happy you had a great experience with us :) We hope to see you again. Kind Regards The Sutton in Ashfield Team
Lovely friendly travel agents
Lovely friendly travel agents. Freya who dealt with our booking was very efficient and obliging. Always a great, relaxed atmosphere when we visit.
June 4, 2026
Reply from Hays Travel - Sutton In Ashfield
Hi Pauline, Thank you for your lovely review! It was great to book with you and we hope to see you again soon :) - Freya
Very easy and great help
June 5, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your kind review. - Rees :)
Great service nothing to much trouble…
Great service nothing to much trouble top marks all round.
May 28, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5 star review Colin. Pleasure booking you again. Regards Dawn
Very helpful made booking very easy
June 3, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
The staff were so helpful and cheerful…
The staff were so helpful and cheerful ,they did everything we wanted them too
May 31, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you so much for your lovely review :)
Sam who was the young man who helped us…
Sam who was the young man who helped us was very polite and helpful. There were 5 of us. So he was very patient. He got us the holiday we wa tdd and explained how the journey and changeover would happen.
May 30, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :) Kind Regards, Sam
The lady named Dawn was brilliant in…
The lady named Dawn was brilliant in explaining about our destination
May 28, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 4 star review, Regards Dawn
Being attended by an assistant who…
Being attended by an assistant who listened to our holiday requests, and achieved the best holiday and price to suit us. A pleasant experience.
May 26, 2026
Reply from Hays Travel - Sutton In Ashfield
MRSJACKIEHOLMES,
Thank you for your kind words! We are so pleased we could help you find the perfect holiday at a great price.
Many thanks, Sam :)
Always excellent service from the team…
Always excellent service from the team at Sutton in Ashfield.
May 24, 2026
Reply from Hays Travel - Sutton In Ashfield
graham hallam,
We are so glad you had an excellent experience with our team! We appreciate your kind words.
Many thanks, Nicole
So helpful even under pressure!
Knowledgeable, friendly and efficient . Helpful suggestions and options enabled me to quickly book a holiday.
May 22, 2026
Reply from Hays Travel - Sutton In Ashfield
David Hallam,
We're so glad we could help you quickly book your holiday with helpful suggestions and options. Thank you!
Great customer service
Great customer service. Friendly, efficient, professional and value for money.
May 12, 2026
Reply from Hays Travel - Sutton In Ashfield
Michelle,
Thank you for your kind words! We are delighted you had a positive experience with us.
Many thanks, Nicole
All the staff are so lovely
All the staff are so lovely, they always look after me and find exactly what I'm after, I'd never book anywhere else!
May 12, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you so much for your lovely review :)
Reply from Hays Travel - Sutton In Ashfield
Miss J Allsopp,
We appreciate your kind words.
Many Thanks, Dawn
Reply from Hays Travel - Sutton In Ashfield
Louise,
We are so pleased to hear you had a good experience. Thank you for your kind words.
Many Thanks, Nicole
Excellent service
May 10, 2026
Reply from Hays Travel - Sutton In Ashfield
Thankyou for your lovely review :)
As always helpful
As always helpful, polite and friendly.
Nothing to much to find your perfect holiday 🙂
May 17, 2026
Reply from Hays Travel - Sutton In Ashfield
Mr Steven Deans,
We are so pleased to hear you had a great experience. We appreciate your kind words and look forward to helping you again soon!
Many Thanks, Nicole :)
Excellent service from Trisha as always…
Excellent service from Trisha as always from the Sutton In Ashfield branch.
May 15, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your review :)
Reese from Sutton in Ashfield very…
Reese from Sutton in Ashfield very helpful knowledgeable and professional. Treated me with patience and courtesy. Sorted everything out especially the technological bits I know I would have had a problem with. Great faith in hays to sort my travels! Thanks
May 11, 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your kind review, I hope you both have a wonderful break away.
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