Hays Travel - Sutton In Ashfield Reviews 

880
TrustScore 5 out of 5

4.9

40 Low Street, NG17 1DG Sutton In Ashfield, GB


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Rated 5 out of 5 stars

We were greeted by Sam who was friendly, competent and professional. He was helpful and efficient, a great multi tasker. We made a booking and are looking forward to his help and support in organising... See more

Company replied

Rated 5 out of 5 stars

This is the 2nd time that we've booked a holiday through hays travel in Sutton in Ashfield. Once again we were impressed by Rees's help and we got a great deal. The booking process was so easy. ( we... See more

Company replied

Rated 5 out of 5 stars

We saw a gentleman called Rees and he was very informative, polite and friendly. He made our holiday purchase smooth and straightforward. He answered all of our questions. Thank you!

Company replied

Rated 5 out of 5 stars

As normal can't fault anything, always very helpful and nothing is too much trouble to find you the best holiday at the best price for you


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 40 Low Street, NG17 1DG, Sutton In Ashfield, United Kingdom

  • 01623333962

4.9

Excellent

TrustScore 5 out of 5

880 reviews

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4.9

All reviews

(880)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Rees was brilliant at the Sutton- in

Rees was brilliant at the Sutton- in - Ashfield . He dealt professionally with all our requests ,got us a good price and he made it such an easy experience . He certainly put a smile on our faces and look forward to our holiday

April 14, 2026
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Reply from Hays Travel - Sutton In Ashfield

Thank you for your lovely reiew :)

Rated 5 out of 5 stars

Recommended

Very well looked after

April 7, 2026
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Reply from Hays Travel - Sutton In Ashfield

Thank you for your lovely reiew :)

Rated 5 out of 5 stars

Nicole was very helpful and…

Nicole was very helpful and understanding on what I needed for my holiday

April 12, 2026
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Reply from Hays Travel - Sutton In Ashfield

Thankyou very much for your lovely review :) I'm happy I could find you a holiday that matched all your holiday requirements, Many Thanks Nicole :)

Rated 5 out of 5 stars

My experience

Friendly, professional and very helpful.
Thankyou for helping book our holiday!

April 12, 2026
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Reply from Hays Travel - Sutton In Ashfield

Thankyou for your lovely review :)

Rated 5 out of 5 stars

Great customer service

Getting the best price for our holiday.Excellent customer service.Would highly recommend the Sutton In Ashfield store.

April 12, 2026
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Reply from Hays Travel - Sutton In Ashfield

Thankyou for your lovely review :)

Rated 4 out of 5 stars

Found exactly what we wanted with help…

Found exactly what we wanted with help from a very friendly and knowledgeable lady Trisha she listened to what we wanted and helped find our perfect holiday thank you .

April 12, 2026
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Reply from Hays Travel - Sutton In Ashfield

Thankyou for your lovely review :) Kind regards, Nicole

Rated 5 out of 5 stars

Fantastic customer service

The best customer service given from Louise. She made our holiday booking experience very relaxed and enjoyable. Nothing was too much trouble.
Her overall knowledge of Rhodes was fantastic.
We will 100% book with Louise again.
She made my children laugh during our visit and they came out the shop so excited for the holiday chosen.
Thankyou Louise x

April 12, 2026
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Reply from Hays Travel - Sutton In Ashfield

Kslater,

We're happy to hear that your holiday booking experience was relaxed and enjoyable. It's great to know that our expertise and service made your children excited about the holiday. We appreciate you booking with us again.

Kind regards
Hays Travel Sutton In Ashfield

Rated 5 out of 5 stars

Fantastic

Fantastic, Knowledgeable staff.

April 10, 2026
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Reply from Hays Travel - Sutton In Ashfield

Thank you for your lovely review :)

Rated 5 out of 5 stars

Booking a Cruise

My friend, Jill (who lives in the area) and I, have received friendly and efficient service from Hays Travel in Sutton-in-Ashfield over a number of years. This year was no exception and Sam was most helpful and took great care to book our forthcoming Cruise.

April 5, 2026
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Reply from Hays Travel - Sutton In Ashfield

Thank you for your lovely review it was a pleasure :) Kind Regards, Sam

Rated 5 out of 5 stars

The shop staff

The shop staff, are excellent

April 9, 2026
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Reply from Hays Travel - Sutton In Ashfield

Thank you for your lovely 5 star review.
Regards Dawn

Rated 5 out of 5 stars

Very Helpful

Agent helpful and patient with booking and exploring all holiday possibilities

April 8, 2026
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Reply from Hays Travel - Sutton In Ashfield

Thank you for your lovely review :)

Rated 5 out of 5 stars

Good guidance

Good guidance
Travelling alone
Not rushed
Offered other services like better deals on currency exchange
Pleasant and friendly

March 31, 2026
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Reply from Hays Travel - Sutton In Ashfield

Thank you for your lovely review :)

Rated 5 out of 5 stars

From the moment i enquired requesting our holiday i felt i was listened to well and dealt with efficiently offering things i would like to include in my upcoming celebration .

Satisfaction of service
Friendliness of staff
Ease of booking our requirements
Both Dawn and Louise were very efficient with our requests .

April 3, 2026
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Reply from Hays Travel - Sutton In Ashfield

Thank you for the lovely feedback , was our Pleasure :) see you soon Louise & Dawn :)

Rated 5 out of 5 stars

Five star service

We consistently get excellent service from Trisha and the team at the Sutton-in-Ashfield store, and booking yesterday with Rees was no exception where his attention to detail, advice given along with great customer service was fantastic. The booking process was very smooth. Thank you to the whole team. And of course we now have a great holiday to look forward to!

March 26, 2026
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Reply from Hays Travel - Sutton In Ashfield

Thank you for your lovely 5 star review.
Regards Rees

Rated 5 out of 5 stars

Great service Louise

Louise was absolutely brilliant she bent over backwards to help get my trip sorted although it took a while she was an absolute trooper and got me what I wanted at a great price will definitely be returning to book more trips with her

March 27, 2026
Hays Travel - Sutton In Ashfield logo

Reply from Hays Travel - Sutton In Ashfield

Thank you for your lovely 5 star review.
Regards Louise

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