I have gone into the Swanage Hays Travel several times & booked holidays through them & every time you go into there you are always greeted so nicely & friendly. I am usually seen by Kevin who is so... See more
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Kevin and staff at Swanage Hays gave us all the help they could - dealing with necessary flights to visit a close relative who was dying. Thank you, Kevin
Company replied
Great service love was as usual very helpful and his knowledge helped us plan our next trip very happy to use the Swanage branch again
Company replied
The branch staff are knowledgeable and helpful, they learn and remember what you like and dont like, which is really helpful as my wife has limited mobility and lifts/ rather than stairs and walk in... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
21 Station Road, BH19 1AB, Swanage, United Kingdom
- 01929 423771
4.8
Excellent
417 reviews
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I came in to book a special holiday for…
I came in to book a special holiday for me and my husband, our honeymoon which we could not take when we got married because of Covid travel restrictions. Kevin was brilliant, he sorted all my specific requests and even contacted the hotel to check about the parking for the car hire he organised for us and has offered to contact the hotel to ask them to do something special as it is our honeymoon.
Thanks so much, we’ll definitely be booking with you again
July 21, 2026
Reply from Hays Travel - Swanage
Hi Rebecca, thank you very much for a lovely review, that is really appreciated and very kind of you. You are more than welcome !! All the very best Kevin
Kevin and the staff are always prompt
Kevin and the staff are always prompt, helpful and efficient.
July 15, 2026
Reply from Hays Travel - Swanage
Good Afternoon Allan, that's a lovely review, really appreciated and very kind of you. Thank you again. Best regards Kevin
Kevin helped my family and me with…
Kevin helped my family and me with moving our family holiday to another date and was super helpful as always.
July 22, 2026
Reply from Hays Travel - Swanage
Good Afternoon David, thank you very much for the lovely review, I really appreciate it, as very kind, you are always welcome !! Best regards Kevin
Kevin is a great travel agent and a…
Kevin is a great travel agent and a great credit to Hays Travel. We are delighted to have a much desired holiday to look forward to. Thanks Hays and thanks Kevin.
July 21, 2026
Reply from Hays Travel - Swanage
Hi Robin, Thank You as this means alot to me and is really appreciated. Best Kevin
The person who dealt with my enquiry…Leo
The person who dealt with my enquiry was friendly and more than helpful to explain the beneficial, as well as the unbeneficial points of choices I had made.
July 18, 2026
Reply from Hays Travel - Swanage
Good Morning Derek, Thank you very much for your review ! Have a lovely day. Kevin
Went over and above to get us a good…
Went over and above to get us a good deal that we were happy with
July 16, 2026
Reply from Hays Travel - Swanage
Hi there,
Thank you very much for a lovely review, really appreciated and very kind of you, you are always welcome. Pleasure Best regards Kevin x
Kevin is so professional and helpful…
Kevin is so professional and helpful throughout the booking.
July 16, 2026
Reply from Hays Travel - Swanage
Good Morning to you, thank you very much ! that is very kind and really appreciated. Thank you again. Best Kevin
Reply from Hays Travel - Swanage
Good Morning to you, Thank you for the lovely review, really appreciated and very kind. pleasure and see you soon !! Kevin
Reply from Hays Travel - Swanage
Hi Richard, Leo will be pleased with this, thank you very much, as always appreciated and very kind. Best Kevin
Kevin was great as usual as are all the…
Kevin was great as usual as are all the staff in the branch
July 8, 2026
Reply from Hays Travel - Swanage
Hi Keith, thank you very much, that's really appreciated and very kind of you, you are welcome as always. Best regards Kevin
Reply from Hays Travel - Swanage
Good Morning to you,
Thank you for your review. Best regards Kevin
I’m not to good with technology and the…
I’m not to good with technology and the young lad helped me through everything nothing was to much trouble. I would recommend hays travel to any one.. Paul Leslie
June 7, 2026
Reply from Hays Travel - Swanage
Hi Paul, thank you very much for your review! Always happy to help, glad we got you booked! Many thanks - Leo
Booking easy staff give a good service…
Booking easy staff give a good service and are very helpful
June 10, 2026
Reply from Hays Travel - Swanage
Thank You very much Mildred, that is really appreciated and very kind. Thank you again.
Kevin
Always very helpful and listen to what…
Always very helpful and listen to what we want from our holiday
June 7, 2026
Reply from Hays Travel - Swanage
Good afternoon Wendy, thank you very much for a lovely review. Really appreciated.
Thank you.
Kevin
Reply from Hays Travel - Swanage
Good Morning to you, thank you very much for your review, that's really appreciated. Kind regards
Kevin
The branch staff are knowledgeable and…
The branch staff are knowledgeable and helpful, they learn and remember what you like and dont like, which is really helpful as my wife has limited mobility and lifts/ rather than stairs and walk in showers rather than bath tubs with showers in them cause us problems..Kevin, the branch manager, is brilliant.
June 3, 2026
Reply from Hays Travel - Swanage
Hi John,
Thank you for a lovely review, that's really appreciated and very kind, you are welcome as always ! Best regards Kevin
Easy holiday booking without the internet faff !
Leo in your Swanage branch was knowlegable, friendly and very helpful. We are in our 70's and not flown for a long time, but he sorted the holiday , tickets and boarding passes for us and made it all so easy . We were a bit apprehensive about booking online so using Hayes travel was definitely a really good choice.
May 28, 2026
Reply from Hays Travel - Swanage
Hi Jan, thank you so much for your review! Much appreciated ! Many thanks - Leo
Peace of mind.
Very friendly, helpful knowledgeable staff. Explains everything carefully. Takes the stress out of booking flights and holidays . Gives me confidence when going to airport that everything is in order.Peace of mind so I can enjoy my flights and holidays.
May 20, 2026
Reply from Hays Travel - Swanage
Good Afternoon to you, Thank you very much for a lovely review, really appreciated, will make sure Leo sees this. Very Best Regards Kevin
We had two ideas where we wanted to…
We had two ideas where we wanted to spend our holiday and to be able to fly from Bournemouth airport.
Within less than an hour the travel agent had “signed sealed and delivered” the holiday we wanted in the required time frame.
Once again Hays have done an excellent job. Thank you
May 24, 2026
Reply from Hays Travel - Swanage
Hi Gordon, Thanks for your lovely review and lovely to see you going. All the best to you both. Best regards and appreciated Kevin
Excellent tailored service which is…
Excellent tailored service which is very much appreciated. Many thanks to Kevin and his team!
May 20, 2026
Reply from Hays Travel - Swanage
Hi Mark, Thank you for the lovely review and Importantly Thank you for your Booking. See you soon. Cheers Kevin
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