Hays Travel - Swansea Reviews 

The girl who dealt with us was friendly welcoming and polite found us a holiday that suited our needs

Excellent customer service as usual from Corrine at hays travel swansea finding us the right holiday for the right price

We always book with Hays and Corinne so helpful make the process easy

Caroline was outstanding in her efforts to secure flights to Venice, train to Rome, train to Florence, flight to Alghero, flight to London.
A really difficult challenge that required a specialist. Caroline demonstrated exceptional expertise and professionalism.
We cannot thank her enough.
Mark Gibbs

Corinne was very helpful and efficient at every stage of our business.

Excellent service from Corrine. Very pleasant, patient, polite and efficient.

Friendly and very helpful in getting our holiday booked. Booking was effortless and questions asked by the representative were helpful in covering all important aspects. Thank you Caroline for making it a smooth booking.

Always good to deal with. I did have to ring a couple of times yo chase up details snd went into the shop in the end. Courtney was very friendly and helpful albeit a little slow, but she will be an asset to you when she gets more confidence. Would use Hays again

Corinne is always helpful and replies very quickly to any queries.
Its great to have an office to go in to.
Buying currency there is really convenient.

Excellent customer service from the two assistants. No hard sell. Clear information, prices, options etc. Easy booking process. Very friendly and helpful.

Received excellent service from Corrine, who was very knowledgeable of cruises and was very informative regarding the cruise ship. She was most helpful and answered all our questions and advised us on certain matters.

It is always a pleasure to visit the Swansea branch, the staff are really very professional but also very caring and friendly.

Very efficient and polite

personal touches where your requests were listened to and acted upon.

The lady who helped us was brilliant and nothing was to much trouble, even though we changed our mind so many times.

Excellent guidance from Caroline, nothing was too much trouble & she found the best deal for us.

My favourite place to book my holidays. Caroline in the Swansea store is a gem. Having limited mobility she went the extra mile to ensure all our needs were covered.

Great service by Courtney, asked if I had been on a Cruise before and when I said no took time to explain things I wouldnt have thought of such as position on the ship would dictate how much you felt the ship move and how the pull down beds work etc